Across our Digital portfolio we are working to the following principles: Putting users' needs first Designing for simplicity Working in an agile way Communicating and engaging throughoutAll members of the Digital Leadership team will strive towards Applying the culture, processes,business models & technologies of the internet era to respond to people's raised expectations[Tom Loosemore's definition of Digital].We are looking for an enthusiastic, highly motivated individual to join our team which provides Information, Communication and Technology services across the organisation, delivering expertise and capability, effectively meeting national and local ICT requirements.

We are looking for an enthusiastic, highly motivated individual to join our Corporate Applications team which provides application support services for clinical systems (predominantly our electronic patient record systems) across the organisation.

You will work as part of the Corporate Applications Team, managing a variety of Electronic Patient Record systems and providing a Business As Usual service to the whole trust. You will be an integral part of the team responsible for maintaining and improving the many electronic patient record systems. This role will also be responsible for the Registration Authority service .You must have effective communication skills with the ability to remain calm under pressure and maintain a professional manner and attitude at all times.

Main duties of the job

This post is part of Senior Digital team responsible for the Corporate Applications and IT training teams providing planning and management of high quality service for the Trusts critical clinical and Non-Clinical applications.

The postholder must have previous experience of delivering high availability business and safety critical applications, preferably in a clinical setting. This role is crucial to the ability of the digital services department in providing an effective service to the Trust and therefore to the effective provision of corporate services to staff and patients.

The postholder must demonstrate experience of providing an effective service to customers and a focus on customer communications and service improvement.

About us

Listen to why colleagues think we are a great place to work! - BHT - A great place to work (buckshealthcare.nhs.uk)

What does Buckinghamshire Healthcare NHS Trust offer you?

• As part of our BHT family, you'll benefit from learning and development opportunities to support your career progression.
• We offer flexible and agile workingopportunities,alongside your NHS benefits ofgenerous annual leave entitlement, pension andaccess toNHS discount schemes.
• We provide a range of health and wellbeing services to promote a healthy, happy workforce.

Why work for us?

• We're committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
• As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.
• Greater diversity withinourBHT familyimprovespositive outcomes for the people and communities we serve.
• A keen supporter of the Armed Forces Community who know the value of employing a service leaver/veteran and their families.

What do we stand for?

• Our vision is to provide outstanding care, support healthy communities and be a great place to work.
• Our mission is to provide personal and compassionate care every time.
• Our care values are collaborate, aspire, respect and enable.

Job description

Job responsibilities

For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.

If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.

If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on bht.recruitment@nhs.net quoting the vacancy reference number.

Person Specification

Educational Qualifications & Training

Essential

• Educated to Masters Degree Level or equivalent technical knowledge
• Evidence of formal education or experience (A Level equivalent)
• Exposure to ITIL Practices.
• Evidence of on-going personal development.

Desirable

• ITIL Foundation Certificate.
• Prince II Practitioner.
• Relevant IT Qualifications

Experience

Essential

• Previous experience of managing a Corporate Applications Support function in a complex IT support environment using ITIL principles.
• Minimum of 3 years experience managing a multi-disciplinary team of 5 or more members of staff.
• Minimum of 5 years experience providing expert technical support, advice and guidance to users of a wide variety of technologies within a large organisation.
• Previous experience of working in the NHS with exposure to Healthcare Systems.

Skilla, Abilities & Knowledge

Essential

• Expert understanding of desktop, server and network systems and how they interlink and function to provide an integrated IT infrastructure.
• Expert understanding of desktop, server and network systems and how they interlink and function to provide an integrated IT infrastructure.
• Ability to exercise own initiative when dealing with issues within own specialist area of competence.
• Evidence of proven team management skills and the ability to encourage, involve and motivate others through effective working relationships.
• Ability to lead a team to ensure that objectives are prioritised and met to agreed timescales, specification and within budget.
• Ability to manage staff performance and disciplinary issues at a senior manager level.
• Ability to accurately manage financial spend to remain within set budgets.
• Ability to accept and carry out challenging assignments outside the range of normal duties with a positive 'can do' attitude.
• Capable of negotiating with suppliers and external organisations over cost, contract terms and service delivery issues.
• Procurement of commercial services and management of suppliers in the information or systems sectors.
• Ability to rapidly familiarise self with new or bespoke applications.
• Excellent written and verbal communication skills with the ability to write clearly and legibly in English.
• Valid Driving Licence and use of car, willing to travel as requested.

Desirable

• Advanced knowledge of IT Data Centre practice.
• Experience of managing Registration Authority function
• Demonstrable ability to design and generate statistics and management information for effective team and departmental management.

Employer details

Employer name

Buckinghamshire Healthcare NHS Trust

Address

Stoke Mandeville

Mandeville Road,

Aylesbury

HP21 8AL

Any attachments will be accessible after you click to apply.

434-C6436187