We are an in-house NHS transformation service supporting London's NHS organisations and partners to deliver service improvement and transformation in line with the NHS long-term plan. We operate as a consultancy service, run by the NHS for the NHS (based at the Royal Free London NHS Foundation Trust), providing high-quality bespoke project delivery and advisory services to a wide range of organisations across health and social care.

Our consultants bring their extensive public, private and third sector experience to bear on the NHS's most complex problems, as we advise, deliver and support bespoke portfolio, programme and project management solutions and end-to-end transformation services.

We are looking to recruit people who are creative, collaborative, resilient and motivated to make a difference to our customers and the wider health and social caresector. Experience of working in health or social care would be an advantage but we also welcome people with transferable skills and experience.

Main duties of the job

We are specifically looking for digital and analytical consultants who can support our team with expertise and skills in the following areas:

• Data Analysts and Scientists: metric development, data collection, data manipulation, analysis, modelling and insight generation to support programmes (e.g. experience using Advanced Excel, SQL, R or Python).

• Data Engineers and Developers: develop clear and concise data visualisations in specialist software to produce insightful dashboards (e.g. using tools such as PowerBI, Tableau or Foundry).

• Business Analysts and Researchers: engaging stakeholders across health and care and translating their needs into a workplan for development (e.g. creating wireframes, technical specifications, research plans and briefs).

• Digital SMEs: digital strategy development and delivery, digital transformation, digital enablement and systems roll-out, digital product development (e.g. IT Project Manager, Product Owner, Product Manager, Agile Coach, Scrum Master, UX Researcher, UX/UI designer, Digital Producer, Full Stack Developer etc.)

• AI and Machine Learning SMEs - defining AI strategic roadmaps, implementing safe AI practice, implementing AI solutions including architecture design and model development, developing Large Language Models (LLMs) (e.g. AI and ML Engineer, AI Strategy Consultant, Generative AI Developer)

About us

Our commitment to equality, diversity and inclusion:

At TPHC we champion diversity and inclusion, and we are committed to recognising and valuing individual differences and the contributions of all people. In line with our equality, diversity and inclusion commitments, we would love to see applications from LGBTQ+ people, people of colour/those from ethnically diverse communities, disabled people and people with caring responsibilities.

Interviews and assessments:

If you are successfully shortlisted, you will be invited to take part in an assessment (virtual) and if successful in the assessment you will be invited to interview (in person).

Should you require any assistance or adjustments to support your application or the interview/assessment process, such as accommodating neurodiversity with additional time for tasks, meeting panellists beforehand or a different interview format, please do not hesitate to get in touch.

Job description

Job responsibilities

Detailed job description and main responsibilities

Please see the attached job description/person specification document for full details of the roles and responsibilities.

The pandemic accelerated the digitisation of health and the need to use data and analytics to support the health and care system. There is an increasing demand for our services to support the system in digital and data programmes, from deployment of online consultations in primary care and remote monitoring solutions in healthcare apps to integration work between systems and across patient pathways. We also specialise in analytics projects, building dashboards and developing analytical solutions that support strategic health system planning and population health management.

We have vacancies across a range of roles including:

• Senior Consultants Digital and Analytics (band 8c)

• Consultants Digital and Analytics (band 8a or 8b depending on experience)

There are openings for each role. Please only apply for one role. If you are unsure of which role to apply for, please have a conversation with us rather than submit multiple applications.

If you are applying as a subject matter expert (SME) please focus your application on bringing this to light in the context of broader requirements of the role.

Person Specification

Education & professional Qualifications

Essential

• Masters degree level education or equivalent experience
• Qualification specific to analytical or digital specialism (e.g., UX/UI, Scrum Master, Data Visualisation)
• Training in consultancy skills (or equivalent experience)

Experience

Essential

• Significant experience of working with complex data from multiple sources to identify trends
• Experience of leading small/medium projects as part of a fluid and evolving environment, and being able to cope with ambiguity
• Experience of working independently, with minimal senior oversight, and collaboratively in cross-functional teams
• Significant experience of working with a diverse range of stakeholders and the ability to negotiate on difficult and controversial issues in a customer client relationship
• Experience of leading workstreams within large programmes, or experience leading small projects in a digital or analytical project environment e.g., product development, rolling out IT systems (software or infrastructure), dashboard development
• Experienced line manager

Skills and aptitudes

Essential

• Advanced knowledge of Microsoft Office Tools (Word, Outlook, PowerPoint, Excel)
• In depth understanding of the broader health and care landscape and recent key policy changes and how they impact health and care deliver
• Ability to thrive in a customer-facing service, utilising excellent interpersonal skills and professionalism
• Ability to prioritise / manage own work activities and those of the team in order to meet standards and deadlines
• Ability to use a range of influencing skills
• Can demonstrate excellent attention to detail, writing ability and communication skills, tailored to the needs of the audience
• Excellent numerical and verbal reasoning skills and the ability to synthesise complex and conflicting information in order to produce high quality deliverables and solutions to complicated problems
• Able to build and maintain trusted client relationships, and as a result, secure further opportunities to support clients and partners

Desirable

• Knowledge of Government Digital Service Standards

Attitude and Behaviour

Essential

• Comfortable giving and receiving feedback and using it to improve performance
• Able to think strategically and anticipate problems before they arise and apply specialist knowledge to resolve these problems
• Can demonstrate consistent, reliable work ethic including when under pressure
• Keen or active interest in one's own self-development
• Strong team player with a collegiate approach
• Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales

Employer details

Employer name

Royal Free London NHS Foundation Trust

Address

Crowndale Centre

218 Eversholt Street

London

NW1 1PP

Any attachments will be accessible after you click to apply.

391-RFL-6514862