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Programme Management Support Officer

Employer
Guy's and St Thomas' NHS Foundation Trust
Location
London
Salary
£42,471 to £50,364 a year inc HCA
Closing date
22 Aug 2024
View moreView less
Profession
Other Health Profession
Grade
Band 6
Hours
Full Time
Job Summary

The post-holder is responsible for providing Programme Management Office (PMO) services to the Principal Treatment Centre (PTC) Programme, and to support other team members as required to ensure project and programme outputs are delivered effectively.

The post holder will take a lead on collating, reviewing and summarising reports from individual projects within the programme, and creating reports to the Programme Board, Executive Committee and Workstreams. The post-holder will have responsibility for ensuring that risk management plans, cost forecasts and schedules are up to date and complete, and that credible mitigation actions are identified highlighting any concerns to the relevant project leader as appropriate.

The post holder will work with professional advisers and managers to ensure provision of the best possible programme delivery.

The post holder will work collaboratively with internal and external stakeholders to ensure plans are in place for effective management of interdependencies and delivery of objectives.

Main duties of the job

Support the development of project plans and the delivery of agreed milestones and objectives. Support amalgamation into programme-level plans.

Organise project meetings, ensuring that regular meetings are established, reports are produced and disseminated in a timely way and actions are followed up - adjusting plans to accommodate complex and changing priorities.

Co-ordinate minutes, agendas and papers for distribution in preparation for meetings, ensuring this is done in a timely manner.

Manage a delegated budget for own area of work to ensure best value for money, including signing off invoices, monitoring expenditure and providing budgetary reports.

Support engagement plans for the programme to proactively ensure that positive and effective relations are developed and maintained between members of the team, all clients and key internal and external stakeholders throughout the project.

Maintain project and programme information management systems, produce reports and maintain project plans.

Support the development of a project strategy including research and development to identify, develop and promote best practice.

Undertake primary and secondary research, audits and evaluations as required.

About us

Children's Cancer Services: Principal Treatment Centre (PTC) Programme

Following the decision by NHS England (London and South East regions), the future Principal Treatment Centre (PTC) for very specialist cancer treatment services for children living in south London and much of south east England will be transferring to Evelina London Children's Hospital, part of Guy's and St Thomas' NHS Foundation Trust (GSTT). Conventional radiotherapy services will be transferring to University College London Hospitals NHS Foundation Trust.

The PTC programme is now in a pivotal moment transitioning from the consultation and decision-making process to the planning and operational delivery of the clinical service transfer.

About the Trust

Guy's and St Thomas' NHS Foundation Trust comprises five of the UK's best known hospitals - Guy's, St Thomas', Evelina London Children's Hospital, Royal Brompton and Harefield - as well as community services in Lambeth and Southwark, all with a long history of high quality care, clinical excellence, research and innovation. Evelina London is responsible for providing services for women and children. With almost 4,000 dedicated staff, Evelina London is here for children, young people and women from London to South East England, and provides specialist care for families around the UK and across the world.

Job description

Job responsibilities

1. Key Relationships

The post holder will have regular contact with a wide range of clinical and managerial staff, administrative clerical support staff and external agencies at many levels and rarely with patients and relatives.

As the NHS, we are reminded every day of how important life is. As a flexible

Working friendly organization, we want to be sure that you can work in a way that is best for our patients, our staff and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether thats job share, part time or another flexible pattern. If it works for the service, well make it work for you.

2. Duties and Responsibilities

Project and Programme Management

Support the development of project plans and the delivery of agreed milestones and objectives. Support amalgamation into programme-level plans.

Provide project support to the individuals in the project teams.

Organise project meetings, ensuring that regular meetings are established, reports are produced and disseminated in a timely way and actions are followed up adjusting plans to accommodate complex and changing priorities.

Maintain the overall programme-level strategic risk register ensure that project-level risk and issues logs are set up. Working closely with project leads to monitor and address risks and assure resolution to ensure projects deliver to time, quality and cost.

Support workshops with admin, management and clinical teams. Produce presentation material and follow up information to support successful delivery of projects.

Communicate information on the delivery progress of the project(s) to key stakeholders as required. Highlight variances from plan and/or previous reports

Co-ordinate minutes, agendas and papers for distribution in preparation for meetings, ensuring this is done in a timely manner.

Support evaluation and audit of projects across sites and organisations.

Provide 2nd line assurance that projects are complying with Trust processes and procedures.

Ensure that project records are maintained and catalogued for easy access

Financial management

Manage a delegated budget for own area of work to ensure best value for money, including signing off invoices, monitoring expenditure and providing budgetary reports.

Actively monitor expenditure against budget and address problems at an early stage.

Support the commissioning and procurement of products, equipment, services, systems and facilities, as required for the delivery of the programme.

Staff and stakeholder management

Support engagement plans for the programme to proactively ensure that positive and effective relations are developed and maintained between members of the team, all clients and key internal and external stakeholders throughout the project.

Support strategies to achieve acceptance, consensus and alignment of views, both formally and informally from senior managers and clinicians.

Support delivery plans and ensure these are regularly updated for all projects.

Support specific project management training and model practices to both internal staff members and external stakeholders and partners.

Support commissioning and operational work-up of projects.

Line manage staff (currently one Band 4 staff member but this could increase in the future)

Information management

Maintain project and programme information management systems, produce reports and maintain project plans.

Maintain data collection systems that will provide accurate and timely data, including quantitative and qualitative data.

Maintain databases required by the programme.

Interpret policies and procedures to support the project that are consistent with Trust standards

Strategy, change and service improvement

Support the development of a project strategy including research and development to identify, develop and promote best practice.

Support test and review of new concepts, models, methods, practices, products and equipment.

Support innovative methods to gain patient and public involvement to inform service direction, improvement, user satisfaction and as a tool for performance management.

Regular horizon scanning of best practice and ways of working within the sector and within programme management offices.

Personal Development

Maintain up to date knowledge of a range of skills including service improvement techniques and be responsible for developing and maintaining own CPD programme.

Undertake training to develop PMO-related skills, such as risk management, reporting and assurance methods.

Research and Development

Undertake primary and secondary research, audits and evaluations as required.

General

Autonomy for specific areas of directorate, to assess the impact of change and make decisions, balancing risks and priorities

Provide advice to the General Managers/Directorate Management Team

Proactive in identifying and addressing issues which are significant within and across directorates.

Person Specification

Skills

Essential

  • Organisational skills and the ability to prioritise, meet deadlines and delegate effectively when under pressure.


Desirable

  • Awareness of PMO system tools, e.g. for risk management, cost reporting and scheduling


Qualifications

Essential

  • Educated to degree level or equivalent knowledge, skills and experience.


Desirable

  • Prince 2 qualification or equivalent experience
  • Awareness of PMO working practices


Experience

Essential

  • Evidence of supporting successful project and / or operational performance and improvement including the development and monitoring of output and outcome measures.
  • Project experience in supporting specific services including design, development, implementation and management of change in a multi-professional environment.


Desirable

  • Experience of working in a large-programme environment


Employer details

Employer name

Guy's and St Thomas' NHS Foundation Trust

Address

ST Thomas' Hospital

Westminster Bridge Road

London

SE1 7EH

Any attachments will be accessible after you click to apply.

196-COF10345-T

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