The Postholder will be able to act without guidance from the Chairman and CEO because they have a detailed understanding of the stakeholder environment and the Chairman and CEO's relationships and priorities. The EA must be able to act as an effective 'gatekeeper' and must therefore have excellent negotiation, diplomacy and interpersonal skills. The role will involve intensive contact on a daily basis with a wide range of people - both internal and external to the organisation. The post holder will need to be a team player and a 'completer-finisher', with very strong communication skills.

Main duties of the job

o Support the effective flow of information between the ChiefExecutive, Chairman and rest of the Boardo Alongside other members of the Executive PA Team, be the firstpoint of contact for patients and visitors to the department inperson or by telephone and deal with them in the most appropriatemanner, pleasantly, efficiently and quickly maintaining serviceuser privacy and acting in line with information governancerequirements.o Communicate with tact, understanding and discretion withmembers of the public/service users/carers when dealing withenquiries/complaints.o Respond to all queries, correspondence, including sensitiveinformation and telephone calls received in the office in a timelyand professional manner. Initiate action where possible and reportprogress as appropriate.

About us

Greater Manchester Mental Health (GMMH) Foundation Trust employs over7000members of staff, who deliver services from more than160locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Job description

Job responsibilities

Please see attached job description and person specification

Staff benefits

• Pay Enhancements 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
• 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
• Excellent pension
• Cycle to work scheme
• Salary sacrifice car scheme
• Wellbeing programme
• Blue Light Card Discounts

Person Specification

Qualifications

Essential

• Knowledge of the full range of administrative processes through training and relevant experience to degree level or equivalent

Experience

Essential

• Comprehensive expertise, working at Board level for a large NHS Organisation
• Experience in report writing and / or production of formal minutes
• Significant experience of working in a fast-paced office environment where prioritising workload was an essential part of your daily routine
• Significant experience in managing a team to deliver at pace

Skils and Abilities

Essential

• Ability to seek, analyse and evaluate information
• Ability to display tact, diplomacy and discretion when relaying sensitive information

Employer details

Employer name

Greater Manchester Mental Health NHSFT

Address

Prestwich

Bury New Road

M25 3BL



Any attachments will be accessible after you click to apply.

437-6533433