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Neonatal Quality and Safety Manager

Employer
Chelsea and Westminster Hospital NHS Foundation Trust
Location
London
Salary
£58,698 to £65,095 per annum incl. HCAS
Closing date
22 Aug 2024
View moreView less
Profession
Other Health Profession
Grade
Band 8A
Contract Type
Permanent
Hours
Full Time
This role will support in delivering the quality and governance risk agendas across the neonatal services in the Trust, and embed a robust performance management framework in place to deliver on all aspects of the risk management and clinical governance agendas. You will take leadership responsibility for Clinical Governance, Safety and Quality Management to ensure full implementation of the risk management strategy.
  • Lead in Quality Improvements and Quality Assurance/ standards across Neonatal services, participating in National bench-marking and clinical validation as required.
  • Lead on delivering Risk management strategy and Audits, which supports internal reporting and communication across the Trust and to external partners.
  • Lead on compiling delegated risk reports that can be used across all professionals (local management teams, coroner, NMC, GMC, patients etc)
  • Using information and learning from incidents to be proactive in developing practice, informing TNA for the service and ensuring the delivery of the highest standards of care provided.
  • Responsible for feeding back to patients and staff following SI/panel investigations. Complying with the duty of candour.
  • To provide professional support to the Divisional Management team in relation to clinical risk, complaints and the governance agenda.


Main duties of the job

o This role will support in delivering the quality and governance risk agendas across the neonatal services in the Trust, and embed a robust performance management framework in place to deliver on all aspects of the risk management and clinical governance agendas

o Lead responsibility for Clinical Governance, Safety and Quality Management to ensure full implementation of the risk management strategy which supports internal reporting and communication across the Trust and to external partners.

o Lead in Quality Improvements and Quality Assurance/ standards across Neonatal services, participating in National benchmarking and clinical validation as required.

o Lead on delivering Risk management strategy and Audits, which supports internal reporting and communication across the Trust and to external partners.

o Lead on compiling delegated risk reports that can be used across all professionals (local management teams, coroner, NMC, GMC, patients etc)

o Using information and learning from incidents to be proactive in developing practice, informing TNA for the service and ensuring the delivery of the highest standards of care provided within the service.

Please see attached job description and person specification to this advert for further details.

About us

Chelsea and Westminster Hospital NHS Foundation Trust is proud to be one of the top performing and safest trusts in England. We have two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital, plus our award-winning clinics across North West London and beyond.

Job description

Job responsibilities

To offer professional and operational support to the Neonatal clinical team in relation to Complaints, Clinical Incidents, Risks and Governance initiatives.

The post holder will support with implementation of the risk strategy ensuring that it complies with the Trust risk strategy and incorporates all required external influences.

Provide advice, support and leadership to all staff within the Neonatal services with regard to Risk Management and Clinical Governance issues.

Assist with the day to day risk management procedures including the accurate reporting of incidents onto the Datix electronic system and to ensure that the appropriate actions are taken in relation to any risks that are identified.

To be responsible for ensuring incidents from the service are reported to the NPSA via the Datix reporting system.

To coordinate delegated investigations and provide leadership and support for staff when Serious Incidents (SI) occur within Neonatal services.

To ensure all guidelines are within in date and there is a process for ensuring they are all reviewed in a timely manner across the directorate

To lead and deliver on Quality Initiatives projects ensuring they are registered and monitored appropriately

To ensure there a clinical audit programme for the directorate and all learning is shared with the wider teams

To actively ensure the directorate risk register is used and kept up to date

Undertake clinical risk assessments as required and ensure that these are discussed at the appropriate forum and then escalated onto the Divisional risk register when necessary.

Support the activities of the monthly Clinical Risk and governance forum meetings.

To act as a clinical role model promoting professional, competent standards, working closely with the multi-disciplinary team.

To represent Neonates in Specialist Care Division on risk and clinical governance issues where required.

To be highly visible and approachable to nursing and medical staff, children and their families so that open and honest communication channels are created and effective assessments of care delivery and risk management can be undertaken.

To provide advice, support and professional leadership to all staff within the Division, demonstrating a responsible attitude in order to promote confidence in the service, evidenced based care and good risk management procedures.

Work with risk lead to ensure robust communication systems across the Division and other departments as appropriate with regard to risk management.

Please see attached job description and person specification to this advert for further details.

Person Specification

Education and qualification

Essential

  • Registered Nurse/ Midwife
  • Neonatal Qualification (QIS)
  • Nursing Degree
  • Evidence of recent, on-going, clinical professional and personal development


Desirable

  • Master's Degree qualification
  • Risk management qualification


Experience

Essential

  • Extensive and recent clinical experience at a senior level within the NHS
  • Evidence of planning and implementing service change in response to risk management issues
  • Proven track record in delivering high quality improvements/projects/pieces of work within a specified timeframe
  • Prior experience of co-coordinating serious Incident investigations and report writing
  • In depth understanding of CNST, Care Quality Commission, National Patient Safety Agency and NHS Litigation Authority
  • Clinical audit resulting in changes in practice
  • Guideline development


Desirable

  • Experience of chairing multidisciplinary meetings
  • Root cause analysis training


Skills and knowledge

Essential

  • High level of literacy and numeracy
  • Excellent presentation skills
  • Confident to challenge non evidence-based practice
  • Able to give sensitive feedback to staff
  • Excellent customer care skills
  • Aware of recent research and national recommendations relating to nursing practice
  • Able to promote Nursing care to a very high standard
  • Computer literate - able to use PowerPoint, Excel, Word and Outlook confidently and competently
  • Able to generate high quality reports
  • Demonstrate persuasive motivational negotiating and influencing skills


Personal Qualities

Essential

  • Excellent communication skills
  • Ability to work collaboratively
  • Ability to work autonomously and within a team
  • Highly developed empathy skills


Employer details

Employer name

Chelsea and Westminster Hospital NHS Foundation Trust

Address

Chelsea and Westminster Hospital

London

SW10 9NH

Any attachments will be accessible after you click to apply.

289-SC-2196-A

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