This is an exciting opportunity for an Assistant Operational Service Manager to support the delivery of the Hepatitis C Elimination programme across the North East and North Cumbria. They will be expected to work with the Viral Hepatitis team to develop innovative models of care which are essential for the success of this programme.

The post holder will also be expected to support the delivery of projects to improve general liver health, this includes the Community Fibroscan and Early Liver Cancer Programme in the region, focusing on vulnerable patients and working alongside the outreach work of the Hepatitis C Elimination Programme.

They will also be expected to support the general management of the NUTH Hepatology service ensuring KPIs and national NHS standards are met, within available resource, ensuring effective patient care within a timely manner.

• Interview date: 13 August 2024
• 37 hours 30 minutes/week
• You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.

Main duties of the job

The post holder will be responsible and accountable for the effective development and delivery of the Operational Delivery Networks (ODN) objectives. This will include achieving NHS England and Commissioning for Quality and Innovation (CQUIN) objectives as well as the broader ODN goals.

The post holder requires initiative and effective communication with a variety of stakeholders to ensure continuity in achieving excellence in patient care across the region including Drug and Alcohol Centres, Community Services and Prisons. The successful applicant needs to be an organised and motivated self-starter with experience of leading programmes, with an awareness of NHS transformation and improvement activities

About us

Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with around 16,000 staff and an annual income of �1 billion.

We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.

We're also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.

Our staff oversee around 2 million patients 'contacts' each year, delivering high standards of healthcare.

Please see attached information on what Staff Benefits we have to offer at our Trust.

We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people's race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.

Job description

Job responsibilities

- Project management of HCV ODN elimination initiatives, providing leadership and direction to ensure delivery on time and to desired quality in line with the CQUIN requirements.

- Work with the ODN Clinical lead and Lead Hepatology Pharmacist to identify areas for innovative service development and improvement to diagnose and engage the most vulnerable hepatitis C patients into therapy.

- Project support of the Community Liver Health Check pilot.

- Oversee the allocation of financial resources to the ODN for the programme and specific projects. Identify opportunities to secure additional income and ensure all income is maximised and appropriately claimed.

- Use developed leadership and influencing skills with the ability to enthuse, motivate and involve individuals and teams across the ODN, such that they understand and work to achieve the Programme goals.

- To directly manage agreed members of the ODN team and be responsible for the recruitment, selection and management of these members of staff.

- To support the Assistant Director and Director of Operations with collation of capacity information to inform service demand and capacity modelling.

- To be proactive in collaboration with the Medicine Board team to deliver business plans for the service.

To assist the Clinical Board management team with the management of all aspects of their area(s) of responsibility and take the lead in specific delegated areas.

Deputise for members of the Clinical Board management team (as appropriate) when required.

Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay.

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

Person Specification

Qualifications & Education

Essential

• oDegree level education or on established pathway supplemented by post graduate diploma level specialist training, management/leadership qualification or equivalent level of experience

Knowledge & Experience

Essential

• oKnowledge and or experience of operational, people and financial management service strategy business planning and performance management
• oWorking knowledge and experience of emergency and elective admissions processes.
• oLine management experience.
• oExperience of operational management
• oExperience of business and service planning.
• oFully conversant with NHS Modernisation Agenda including experience of managing waiting lists, booking and choice.

Desirable

• oSpecialty specific knowledge and experience.
• oProject management experience.
• oExperience in the development of complex business cases including correlation of complex statistical and financial information to provide strategy for service development.
• oService modernisation and redesign

Skills & Abilities

Essential

• oExcellent communication and interpersonal skills
• Demonstrable leadership and organisation ability
• Demonstrable negotiation skills
• Effective report writing skills
• IT skills - significant proficiency in use of MS Office Suite and other IT systems
• Effective organisation and time management skills
• Ability to handle change management effectively Change management and practice development skills

Employer details

Employer name

The Newcastle upon Tyne Hospitals NHS Foundation Trust

Address

Freeman Hospital

317 01 Freeman Hospital

NE7 7DN

Any attachments will be accessible after you click to apply.

317-2024-30-023