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Clinical Triage Practitioner

Employer
Devon Partnership NHS Trust
Location
Exeter
Salary
£35,392 to £42,618 a year pro rata (30 hours per week)
Closing date
13 Aug 2024
View moreView less
Profession
Other Health Profession
Grade
Band 6
Contract Type
Permanent
Hours
Part Time
The Learning Disability service receives many referrals every day. We are looking for an experienced Practitioner (30 hours per week) to help provide an efficient triage of the referrals to ensure all referrals are handled in a timely and equitable way.

Main duties of the job

Clinical triage of referrals received by Learning Disability services to determine if the referred patient is eligible for DPT LD services under the current eligibility criteria.

Liaising with stakeholders for each patient (care providers, GPs, families etc) to briefly assess the patient's level of Learning Disability, and to ascertain if LD services have consent to share information and provide treatment.

The role has the responsibility of decision maker for whether or not a referral is accepted to LD services.

About us

About Devon Partnership Trust

We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.

We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do

Our values

We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile making time for people challenging ourselves & others, & being open to new ideas.

We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.

Job description

Job responsibilities

Job Title:

Clinical Triage Practitioner

Band:

6

Directorate:

Specialist Learning Disability Sub Directorate

Department:

Learning Disability

Base:

Learning Disability Single Point of Access, and hybrid working

Responsible To:

Team Manager

Job Purpose

The post holder will be part of a multi-disciplinary team responsible for triaging incoming referrals into Learning Disability services to check the eligibility of the referral, and contributing to the effective provision of services to people with a learning disability with complex needs.

The post holder will work as a senior member of the team and liaise with a wide range of both statutory and non-statutory agencies to provide creative packages of care.

Duties and Responsibilities

Communication and Working Relationship Skills
  • Contribute to the teams engagement with a wide range of stakeholders including staff, service users, their carers and other statutory and voluntary sector agencies.

Impart complex and sensitive information to:
  • Patients and families/carers re assessment, care planning, treatment and review
  • Multi-disciplinary teams to ensure the provision of consistent well coordinated care
  • Primary care teams regarding client care
  • External agencies also involved in the provision of care e.g.: voluntary and private sector, police, social services, housing, employment etc.
  • Service user/carer groups
    • Liaise with a wide range of other professionals and agencies.
    • Contribute to the safe and effective day to day operations of the service including the handling of clinical enquires.
    • Present information some of which may be contentious to patients and their families/carers.

    Analytical and Judgemental Skills
    • Practice in a way that actively minimises dependency and promotes recovery.
    • Communicate information in a way that makes it relevant and understandable for service users and carers, working to the principles of the functions policy implementation guidelines and practice in line with the standards and values set out in them.
    • Aim to uphold the principles and approach of CPA, whether people are formally in CPA or not.
    • Work co-operatively with staff colleagues including accepting staff recent assessment of the client, if the client is transferred to them, in order to minimise the disruption to the client.
    • Ensure a duty of care to your patients and clients, who are entitled to receive safe and competent care. The Service User wishes, feelings, values and beliefs should be taken into consideration as well as the views of the people close to them.
    • Take personal accountability for your own practice. This means that you are answerable for your actions and omissions, regardless of advice or directions form another professional.
    • Ensure that you remain professionally competent by participating in your own and others clinical supervision.

    Planning and Organisational Skills
    • Attend management and professional meetings as directed by their line manager and professional lead.
    • Responsible for planning and co-ordinating own day to day work load in collaboration with the needs of the service users and the wider needs of the service.
    • Plan and organise case conferences liaising with other agencies as required to meet the needs of their clients
    • Ensure that interventions are planned in an integrated and co-ordinated manner particularly where dependent on other external agencies.

    Responsibility for Patient/Client Care, Treatment & Therapy
    • Maintain a caseload of appropriate clients.
    • Responsible for developing care packages including assessing, planning, intervention and evaluation. Ensuring active involvement of service users and their carers.
    • Triage referrals by assessing and advising on eligibility criteria.
    • Provide specialist advice to referrers/other multi-disciplinary staff and care providers in relation to the care of the client.
    • To participate in reviews in accordance with Care Programme Approach and ensure the completion of relevant CPA documentation.
    • Participate in safeguarding to level 3 as set out in Safeguarding policy roles and competencies for Health Care staff.
    • To co-ordinate the care of an individual on the case load where appropriate

    Responsibility for Policy and Service Development Implementation

    Participate in programmes of audit and research within the team and implement the findings.
    • Participate in programmes of audit and research within the team and implement the findings.
    • Contribute to professional clinical governance arrangements in order to ensure the quality of the service provided.
    • Participate in the development of Specialist Learning Disability Services.

    Responsibility for Finance, Equipment and Other Resources
    • Responsible for care of own equipment.
    • Where appropriate handles or processes cash or patients valuables

    Responsibility for Human Resources, e.g. Supervision, Training, HR Advice and Management
    • Provide information, education and advice to carers, families and providers.
    • Supervise junior qualified staff in the process of triage and assessment.
    • Provide clinical supervision for a number of staff.
    • Periodically co-ordinate the activity of the team and facilitate team meetings.
    • Mentor students allocated to the team.
    • Take a clinical lead in the absence of the team leader.

    Responsibility for Information Resources and Administrative Duties
    • Maintain up to date client records in a timely and accurate manner.

    Responsibility for Research and Development
    • When appropriate assist with research programmes within the Trust, service and team.

    Freedom to Act
    • To work under the direction of the team manager but able to work autonomously using own initiative where necessary.
    • Responsible for fulfilling responsibilities as outlined in the job description and professionally accountable for all actions undertaken.

    Any Other Specific Tasks Required
    • To comply with any reasonable request from the team manager or other senior clinical staff.

    Review of this Job Description

    This job description is intended as an outline indicator of general areas of activity and will be amended in the light of changing service needs. This job description is to be reviewed in conjunction with the post holder on an annual basis.

    Please see the Job Description attachment for full details.

    Person Specification

    Computer skills and ongoing training

    Essential

    • IT Skills.
    • Evidence of ongoing training and development.


    Qualifications

    Essential

    • A professional qualification e.g. RMN, RNLD, Social Work Degree or equivalent, BSc/Diploma in OT, SROT, Chartered Clinical Psychologist, ENB 811/812 or CPN Degree.


    Desirable

    • Diploma or Degree in Community Practice, Behavioural Approaches or Family and Systemic Therapy or equivalent.


    Experience

    Essential

    • Substantial experience in learning disabilities.


    Employer details

    Employer name

    Devon Partnership NHS Trust

    Address

    The Rowans, Whipton Hospital

    Hospital Lane

    Exeter

    Devon

    EX1 3RB

    Any attachments will be accessible after you click to apply.

    C9369-24-0204-3

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