Quality Manager Haematology (XR07)
- Employer
- Leeds Teaching Hospitals
- Location
- Leeds
- Salary
- £43,742 to £50,056 a year
- Closing date
- 22 Aug 2024
View more categoriesView less categories
- Profession
- Other Health Profession
- Grade
- Band 7
- Hours
- Full Time
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Expected Shortlisting Date
23/08/2024
Planned Interview Date
06/09/2024
Pathology at Leeds Teaching Hospitals has an exciting opportunity for a Quality Manager to join the team within its Specialist Laboratory Medicine department.
Your primary responsibility will be to coordinate the Governance process (Health and Safety, Risk Management and Quality Management) in collaboration with the SLM management team. You will work closely with the Service Manager, Clinical Lead and Operational Leads to ensure the effective development and implementation of the quality management system. Your general duties will include ensuring the effective management of change, compliance to the laboratorys audit schedule, overseeing incident reports and investigation, risk management and corrective and preventative actions (CAPA), assist in establishing and monitoring Key Performance Indicators (KPIs) co-ordinating assay validation and verification and the departments maintenance of accreditation.
You will be registered with the HCPC and have extensive post registration experience as a Biomedical Scientist within a relevant speciality. You will hold an MSc or equivalent, in Biomedical Science or related field and will ideally have experience of quality management and/or governance activities. A Quality Management and/or Service Improvement qualification would be desirable.
The post is for 8 months, fixed term to cover Maternity leave.
Main duties of the job
The principal responsibility will be to lead the departments Quality Management System. The jobholder will contribute towards overall service improvement by participation in and the implementation of departmental policy development and by active participation in a range of people governance procedures consistent with Trust policies.
The jobholder will contribute towards overall service improvement by participation in and the implementation of departmental policy development and by active participation in a range of people governance procedures consistent with Trust policies. The jobholder will be required to participate in the training of support, technical, scientific and medical staff as is necessary for the service.
The jobholder will require the advanced knowledge and skills necessary to undertake specialist technical clinical investigations that contribute towards the departments provision of an accurate and timely service for patients and will be expected to apply professional judgements and specialist skills to technically highly complex and sometimes difficult situations. There will be a requirement to communicate highly complex or sensitive information relating to the provision of the clinical service to other healthcare practitioners and organisations.
About us
Specialist Laboratory Medicine (SLM) encompasses specialist testing within the disciplines of Biochemistry, Haematology and Immunology. We are a referral lab for non-specialist laboratories within the WYAAT region and beyond. We support specialist clinical services that are commissioned by NHS England, such as the Newborn Screening Programme, Haemoglobinopathy screening and the Regional Haemophilia Network. The Department is UKAS accredited to ISO 15189:2012 and holds European Federation accreditation for Histocompatibility and Immunogenetics.
Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.
Job description
Job responsibilities
In order to work effectively in the role the jobholder, must be able to demonstrate a number of attributes and abilities. These will include:
To be responsible for the management and coordination of the Health and Safety, Risk Management and Quality Management activities of the department.
To perform management functions for a department providing a clinical technical service from several sites
To plan and implement, in consultation with other managers, changes to policies affecting the service of the department
To gain new knowledge through experience, formal study and participation in relevant training schemes
To remain competent in established procedures and to develop new skills subject to the requirements of the service
To work independently when and as required by the service
To communicate clearly and effectively whether orally, graphically or electronically
To present information to large groups of staff
To work with precision and follow accurately the documented laboratory standard operating procedures
To input, manage, extract and interpret patient data using the laboratory computer system
To demonstrate relevant tasks to others as appropriate
To contribute to the training of support, technical, scientific and medical staff
To be familiar with and to adhere to the Pathology Quality Policy and Quality Manual and to contribute actively towards the improvement of service quality by participation in relevant discussions with other team members
To contribute actively towards the improvement of general service quality by participation in relevant discussions with other managers and team leaders
To participate actively in other people governance procedures that are consistent with Trust HR policies
To take account of changes in service delivery by demonstrating a flexible approach to work
PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY
To contribute towards the general management and development of the department. This may include deputising for the site coordinator and/or Service Lead/Manager in their absence, or performing management tasks normally allocated to another manager within the department in their absence
To contribute towards the management of staff who work in the department. This may include development of staff rotas and will involve participation in such people governance procedures as recruitment, staff induction, staff development, disciplinary procedures and absence management
To manage one or more specific functions of the department across all sites, for example, training, IT, quality management, risk management, and ensuring compliance with regulations and national or local policies
To be responsible for the implementation and coordination of the departments Quality Management System
Jointly responsible with other Quality Managers for maintaining the information system used to manage the Quality Management System. Plan and maintain the operational structure of the system, populate it with all departmental documents, set up systems for document control, e.g.: notification pathways, escalation pathways
To be responsible for delivery of teaching/training of laboratory staff in all aspects of quality management
Responsible for incident reporting and investigation including reporting incidents to relevant external bodies (e.g. MHRA, RIDDOR
Manage the Departments participation in external quality assessment schemes including assessment of reports received from these external bodies
Produce Quality reports on the Departments performance in relation to the Quality Management system (including performance quality indicators)
The Quality Manager is empowered to act independently within their sphere of responsibility
To communicate information, both clinical and non-clinical, to staff who work in the section(s)
To ensure that systems and process are in place and followed that enables the department to manage both risk and Health and Safety.
To communicate accurately sensitive and/or highly complex information to users of the service in a manner that is in accordance with departmental procedures
To maintain registered status as a Biomedical Scientist with the HCPC
To be conversant with contemporary methods including any analytical equipment used
To be conversant with current legislation and statutory requirements relating to the Governance system
To perform appropriate technical laboratory procedures and tasks that are consistent with the jobholders advanced levels of specialist knowledge, skills and experience
Providing advice to clinicians on the interpretation of laboratory data or information and appropriate further investigation of patients.
To remain competent in other sections of the department and to perform tasks accurately and in accordance with departmental standard operating procedures
To provide training to support, technical, scientific and medical staff including Specialist Registrars undertaking RCPath examination
To actively participate in the laboratory quality assurance and risk management programmes
- To plan and manage the laboratory audit processes which includes
Devise audit calendar, manage the audit programme adjusting the calendar to reflect actual activity and the need for re-audits
Train staff in audit techniques
Prepare the audit checklists and documentation with on going evaluation of suitability based on feedback from auditors and auditees
Participate as an auditor
Manage the resolution of non-compliances (corrective action, root cause analysis and preventive action) coordinating other senior staff where the action required is within their remit and taking direct responsibility for non compliances with QMS.
Report on the effectiveness of the audit process
Person Specification
Experience
Essential
Desirable
Additional Requirements
Essential
Skills & behaviours
Essential
Desirable
Qualifications
Essential
Desirable
Employer details
Employer name
Leeds Teaching Hospitals
Address
St. James's University Hospital
Beckett Street
Leeds
LS9 7TF
Any attachments will be accessible after you click to apply.
C9298-PATH-343
23/08/2024
Planned Interview Date
06/09/2024
Pathology at Leeds Teaching Hospitals has an exciting opportunity for a Quality Manager to join the team within its Specialist Laboratory Medicine department.
Your primary responsibility will be to coordinate the Governance process (Health and Safety, Risk Management and Quality Management) in collaboration with the SLM management team. You will work closely with the Service Manager, Clinical Lead and Operational Leads to ensure the effective development and implementation of the quality management system. Your general duties will include ensuring the effective management of change, compliance to the laboratorys audit schedule, overseeing incident reports and investigation, risk management and corrective and preventative actions (CAPA), assist in establishing and monitoring Key Performance Indicators (KPIs) co-ordinating assay validation and verification and the departments maintenance of accreditation.
You will be registered with the HCPC and have extensive post registration experience as a Biomedical Scientist within a relevant speciality. You will hold an MSc or equivalent, in Biomedical Science or related field and will ideally have experience of quality management and/or governance activities. A Quality Management and/or Service Improvement qualification would be desirable.
The post is for 8 months, fixed term to cover Maternity leave.
Main duties of the job
The principal responsibility will be to lead the departments Quality Management System. The jobholder will contribute towards overall service improvement by participation in and the implementation of departmental policy development and by active participation in a range of people governance procedures consistent with Trust policies.
The jobholder will contribute towards overall service improvement by participation in and the implementation of departmental policy development and by active participation in a range of people governance procedures consistent with Trust policies. The jobholder will be required to participate in the training of support, technical, scientific and medical staff as is necessary for the service.
The jobholder will require the advanced knowledge and skills necessary to undertake specialist technical clinical investigations that contribute towards the departments provision of an accurate and timely service for patients and will be expected to apply professional judgements and specialist skills to technically highly complex and sometimes difficult situations. There will be a requirement to communicate highly complex or sensitive information relating to the provision of the clinical service to other healthcare practitioners and organisations.
About us
Specialist Laboratory Medicine (SLM) encompasses specialist testing within the disciplines of Biochemistry, Haematology and Immunology. We are a referral lab for non-specialist laboratories within the WYAAT region and beyond. We support specialist clinical services that are commissioned by NHS England, such as the Newborn Screening Programme, Haemoglobinopathy screening and the Regional Haemophilia Network. The Department is UKAS accredited to ISO 15189:2012 and holds European Federation accreditation for Histocompatibility and Immunogenetics.
Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.
Job description
Job responsibilities
In order to work effectively in the role the jobholder, must be able to demonstrate a number of attributes and abilities. These will include:
To be responsible for the management and coordination of the Health and Safety, Risk Management and Quality Management activities of the department.
To perform management functions for a department providing a clinical technical service from several sites
To plan and implement, in consultation with other managers, changes to policies affecting the service of the department
To gain new knowledge through experience, formal study and participation in relevant training schemes
To remain competent in established procedures and to develop new skills subject to the requirements of the service
To work independently when and as required by the service
To communicate clearly and effectively whether orally, graphically or electronically
To present information to large groups of staff
To work with precision and follow accurately the documented laboratory standard operating procedures
To input, manage, extract and interpret patient data using the laboratory computer system
To demonstrate relevant tasks to others as appropriate
To contribute to the training of support, technical, scientific and medical staff
To be familiar with and to adhere to the Pathology Quality Policy and Quality Manual and to contribute actively towards the improvement of service quality by participation in relevant discussions with other team members
To contribute actively towards the improvement of general service quality by participation in relevant discussions with other managers and team leaders
To participate actively in other people governance procedures that are consistent with Trust HR policies
To take account of changes in service delivery by demonstrating a flexible approach to work
PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY
To contribute towards the general management and development of the department. This may include deputising for the site coordinator and/or Service Lead/Manager in their absence, or performing management tasks normally allocated to another manager within the department in their absence
To contribute towards the management of staff who work in the department. This may include development of staff rotas and will involve participation in such people governance procedures as recruitment, staff induction, staff development, disciplinary procedures and absence management
To manage one or more specific functions of the department across all sites, for example, training, IT, quality management, risk management, and ensuring compliance with regulations and national or local policies
To be responsible for the implementation and coordination of the departments Quality Management System
Jointly responsible with other Quality Managers for maintaining the information system used to manage the Quality Management System. Plan and maintain the operational structure of the system, populate it with all departmental documents, set up systems for document control, e.g.: notification pathways, escalation pathways
To be responsible for delivery of teaching/training of laboratory staff in all aspects of quality management
Responsible for incident reporting and investigation including reporting incidents to relevant external bodies (e.g. MHRA, RIDDOR
Manage the Departments participation in external quality assessment schemes including assessment of reports received from these external bodies
Produce Quality reports on the Departments performance in relation to the Quality Management system (including performance quality indicators)
The Quality Manager is empowered to act independently within their sphere of responsibility
To communicate information, both clinical and non-clinical, to staff who work in the section(s)
To ensure that systems and process are in place and followed that enables the department to manage both risk and Health and Safety.
To communicate accurately sensitive and/or highly complex information to users of the service in a manner that is in accordance with departmental procedures
To maintain registered status as a Biomedical Scientist with the HCPC
To be conversant with contemporary methods including any analytical equipment used
To be conversant with current legislation and statutory requirements relating to the Governance system
To perform appropriate technical laboratory procedures and tasks that are consistent with the jobholders advanced levels of specialist knowledge, skills and experience
Providing advice to clinicians on the interpretation of laboratory data or information and appropriate further investigation of patients.
To remain competent in other sections of the department and to perform tasks accurately and in accordance with departmental standard operating procedures
To provide training to support, technical, scientific and medical staff including Specialist Registrars undertaking RCPath examination
To actively participate in the laboratory quality assurance and risk management programmes
- To plan and manage the laboratory audit processes which includes
Devise audit calendar, manage the audit programme adjusting the calendar to reflect actual activity and the need for re-audits
Train staff in audit techniques
Prepare the audit checklists and documentation with on going evaluation of suitability based on feedback from auditors and auditees
Participate as an auditor
Manage the resolution of non-compliances (corrective action, root cause analysis and preventive action) coordinating other senior staff where the action required is within their remit and taking direct responsibility for non compliances with QMS.
Report on the effectiveness of the audit process
Person Specification
Experience
Essential
- Extensive experience within the speciality.
- Successful working as a member of a team.
- Supervisory or management experience.
Desirable
- Experience of Quality Management and/or governance activities
- Experience of contributing specialist advice e.g. Health and Safety.
Additional Requirements
Essential
- Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary), including clearance on blood borne viruses in compliance with Trust Policy.
Skills & behaviours
Essential
- Able to work independently or as part of a team as required.
- Knowledge of conventional IT software e.g. Microsoft Office
- Proactive problem solving skills.
- Excellent written and oral communication skills.
Desirable
- Knowledge of service improvement / redesign tools and techniques.
Qualifications
Essential
- Biomedical Sciences (or equivalent) first degree BSc
- Biomedical Sciences Masters degree MSc, or equivalent
- State Registration with HCPC.
Desirable
- Quality Management and/or Service Improvement qualification
Employer details
Employer name
Leeds Teaching Hospitals
Address
St. James's University Hospital
Beckett Street
Leeds
LS9 7TF
Any attachments will be accessible after you click to apply.
C9298-PATH-343
You need to sign in or create an account to save a job.
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