The post holder will be professionally accountable for the Estates and Facilities Operations across Kingston Hospital Foundation Trust and Hounslow and Richmond Community Healthcare Trust and will lead both Trusts operations, assurance and governance processes to ensure a safe and effective environment is provided at all times. The focus of the role will include Cleaning, Catering, Portering, Waste Management, Security, Planned & Reactive maintenance, and Capital Projects to ensure the specification meets the needs of the relevant stakeholders and service users and that progress and performance are reported in a consistent format for all areas.

Main duties of the job

Strategy and Planning

1. To provide leadership for functions included within the Estates & Facilities directorate to ensure the delivery of a relevant, high quality and cost effective service.

2. Strategic direction of the estates and facilities operational management including hard FM, estate and environment facilities, including Soft FM, minor works, energy management and sustainability, health & safety, compliance management and data management and reporting.

Continued...

Operational Performance

1. To act as deputy to Director of Estates & Facilities, as required, in attending meetings, collating and delivering plans and accepting the responsibilities of this role.

2. To be responsible for continuous development and implementation of effective arrangements for the accurate reporting of performance and compliance to both statutory standards and to each Trusts key performance indicators. Where required propose (for approval) targeted action plans to address issues and under performance.

Continued...

Decision Making

1. To report to the Director of Estates Facilities.

2. To be directly responsible for providing informed, timely and accurate support to the Director of Estates on all major aspects of Estates and Facilities Management including operational, strategic and financial.

Continued...

About us

The Trust has defined its culture as one that is patient centred and which puts safety first and where all staff members take responsibility, are valued and value each other.

To support this, our five values are that we are all:

Caring - we design and deliver care around each individual patient's needs and wants.

Safe - we make the safety of patients and staff our prime concern (safety comes first).

Responsible - all staff take responsibility for the hospital, its services and reputation.

Inspiring - we always strive to empower each other to develop and deliver improvements to benefit our patients.

Value each other - we all value each other's contribution.

Our training, policies, procedures, and practices are all intended to support behaviours in line with our values and all staff are expected to uphold these by Living Our Values Every day .

Job description

Job responsibilities

***Please see the attached supporting document/s which contains more information about the role in the job description and person specification***

Person Specification

Qualifications

Essential

• Educated to first degree in relevant field or equivalent experience Member of a relevant professional body

Desirable

• IHEEM EngTech

Experiance

Essential

• To have significant senior experience of managing a large Estates & Facilities Maintenance Team. To have experience of staff management To have significant operational experience of delivery and managing a soft FM service and dispute resolution To have a successful track record of negotiating a Estates & Facilities services contracts. Experience of drafting papers and report writing at senior level.

Skills

Essential

• Expert knowledge of strategic and service planning and an understanding of its relevance/impact on the services provided by the Estates & Facilities Directorate The ability to interpret and understand highly complex statistics and sensitive or contentious information The ability to present complex sensitive contentious information to large groups, both internally and externally including Trust Executive/Board The ability to think strategically and develop long-term plans Highly developed negotiating and dispute resolution skills Ability to make well founded decisions on a range of complex issues An understanding of commonly used programme techniques Excellent oral and written communications skills. Highly effective time management skills Highly effective organisation skills Highly developed people management skills with the ability to get the best out of team members Good IT skills Ability to monitor complex contracts Ability to communicate with patients and patient groups Sound budget management skills

Knowledge

Essential

• An excellent understanding of the national guidance on NHS Estates & Facilities Management processes An understanding of National NHS guidance and policy, particularly in relation to patient care and what may influence the programme. In depth knowledge of financial management.

Employer details

Employer name

Kingston Hospital NHS Foundation Trust

Address

Kingston Hospital

Galsworthy Road

Kingston upon Thames

KT2 7QB

Any attachments will be accessible after you click to apply.

396-NN-6505593-E&A-Z