University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.

Please see below for a detailed job description of the role.

Open only to applicants from Hampshire & Isle of Wight NHS system, which is limited to Hampshire and Isle of Wight ICB, Southern Health FT, Portsmouth Hospitals University NHS Trust, Isle of Wight NHS Trust, University Hospital Southampton FT, Solent NHS Trust, South Central Ambulance Service or Hampshire Hospitals FT.

Main duties of the job

An exciting opportunity for a deputy operations manager to join the urology team has arisen. This role is ideal for someone looking to develop into an operational role and gain a wider insight into patient pathway management. The post includes working with the care group management team in the operational management of the outpatient, diagnostic and elective services.

The post holder will be joining the urology team at an exciting time where we are focused on our recovery, working on new opportunities to improve our services and overall experience for our patients.

About us

As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to.

Specific to this role we are open to discussing flexibility in the hours that you work. Please talk to us at interview about the flexibility you need, and we will explore what's possible for the role and service. UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.

Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 20% lower than London and 14 schools rated outstanding by Ofsted.

Job description

Job responsibilities

The Urology Team is a large multi-speciality team providing specialist care to patients across the Wessex region for services including urological cancers, urinary tract stone disease and complex adult urinary incontinence surgery. The successful candidate will work with the urology centre, care group management team and divisional performance teams to oversee the delivery of national targets for routine, cancer and diagnostic pathways.

The Deputy Operations Manager will work closely with the team to support the delivery of both RTT, diagnostic and cancer local and national targets, support with service development and lead our admin teams to provide high-level care to patients. The role will be based within the Urology Centre, working core hours between 8am and 6pm.

If you are an individual who enjoys visible leadership, working in partnership, is dynamic and always looking to improve services then we are keen to hear from you.

Person Specification

Qualifications

Essential

• Degree level or equivalent qualification or experience, plus a good knowledge across a range of administrative work procedures including non-routine elements.

Desirable

• Courses/further study attended to demonstrate evidence of personal development.

Knowledge and experience

Essential

• Relevant NHS experience, linked to a clinical environment
• Specialist knowledge of national and international information and administrative systems
• Experience of leading and implementing service improvement projects
• Experience of dealing with non-routine and complex problems, progress chasing and resource management.
• Experience of contributing to the development and implementation of cost improvement programmes.
• Experience of maintaining or improving performance against key performance indicators and developing and implementing new processes.
• Confident to deal with implementing changes to practice across all levels of the Care Group
• Able to concentrate for long periods for complex data analysis across different systems.
• Be proficient in the use of all electronic systems in relation to patient data and undertake training as required if new technology / electronic systems or standard operating procedures are introduced.

Desirable

• Service improvement training.
• Extensive experience working with NHS booking administrative systems.

Values and behaviours

Essential

• Patients First
• Always Improving
• Working Together

Employer details

Employer name

University Hospital Southampton NHS Trust

Address

Southampton General Hospital

Tremona Road

Southampton

SO16 6YD

Any attachments will be accessible after you click to apply.

188-THQ2140724