The successful candidate will work within the PROSPECT Lead Provider Collaborative based across Cheshire and Merseyside and support the commissioning and Case Management team in delivering a high-quality service within the adult secure care mental illness, learning disability and autism and personality disorder pathway.The role is responsible for maintaining oversight of a specific caseload of individuals within specialised secure hospital environments ensuring access to appropriate treatment, commissioning oversight, quality and governance and discharge planning development.You will work closely and collaboratively with providers within the PROSPECT partnership as well as other provider organisations and commissioning team members in Local Area Teams, to proactively support the pathway.You will be accountable and responsible to the Senior Pathways Manager and the Head of Quality who will support you with your day-to-day responsibilities.You will provide clinical support to the specialist commissioners in relation to the defined population, this will include projected mapping of future service use, identification of users for future service provision, planning in terms of future service needs.

Main duties of the job

As a Case Manager, the post holder will work as part of a dynamic team in delivering an effective service to ensure safe and effective care pathways are in place for all service users from their LAT in specialised mental health care settings, within the NHS and Independent sectors.

To provide clinical support to the specialist commissioners in relation to the defined population, this will include projected mapping of future service use, identification of users for future service provision, planning in terms of future service needs.

The role supports the business in driving transformation as well as value for money in planning, commissioning and service. The role is designed to build a combination of subject matter expertise and technical skills to develop a strong service delivery.

To provide clinical assurance of the quality of the care provided by specialised services within the LAT.

Improving quality and outcomes

Supporting the team in the assurance of specialised services compliance to applicable specification and guidance.

The post-holder will provide the link with Clinical Commissioning Groups and their commissioned services within the LAT to ensure there is a co-ordinated approach to care and discharge planning, which results in robust and effective care packages.

Managing individual patient pathways to ensure high quality services and care planning outcomes are achieved

To take action in respect of Safeguarding Policies and Procedures as required

About us

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 11 million people.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Job description

Job responsibilities

For further information about the main responsibilities please view the attached job description and person specification.

Person Specification

Qualifications

Essential

• Registered Mental Health/ Learning Disability Nurse or other registered health or social care professional

Desirable

• Possess a relevant additional professional qualification e.g., Forensic Psychiatry Diploma, Master's level, or equivalent level of experience of working at a senior level in specialist area

Knowledge

Essential

• Detailed knowledge of legal issues pertaining to the specialist service, including MHA 1983, after care under supervision, sex offender legislation, probation orders and life licence, Ministry of Justice procedures and child protection legislation
• Detailed operational knowledge of secure services, including risk assessment/management
• Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to master's level equivalent
• Evidence of post qualifying and continuing professional development
• Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement
• Should have an appreciation of the relationship between the Department of Health and individual provider and commissioning organisations
• Member of relevant professional body

Skills

Essential

• Development and maintenance of therapeutic alliance with service users and their families /carers
• High-level management skills, able to perform to high level in clinical setting, holding services to account and ensuring effective use of NHSCB resources
• Case management skills, focusing on the needs of the individual and the context of their pathway in relation to all clinical and legal processes
• High-level communication in particular skills across a range of agency and professional boundaries at a national level
• Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups
• Ability to negotiate on difficult and controversial issues including performance and change
• Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups
• Ability to negotiate on difficult and controversial issues including performance and change
• Problem solving skills and ability to respond to sudden unexpected demands
• Ability to analyse complex facts and situations and develop a range of options
• Takes decisions on difficult and contentious issues where there may be a number of courses of action
• Strategic thinking - ability to anticipate and resolve problems before they arise
• Planning skills - demonstrated capability to plan over short, medium and long-term time frames and adjust plans and resource requirements accordingly
• Comprehensive experience of project principles techniques and tools such as Prince 2 and Managing Successful Projects
• Must be able to prioritise own work effectively and be able to direct activities of others. Experience of managing and motivating a team and reviewing performance of the individuals
• Must be able to use initiative to decide relevant actions and make recommendations to Sponsor/ Manager, with the aim of improving deliverables and compliance to policies
• Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales
• Experience of identifying and interpreting National policy
• Working knowledge of Microsoft Office with intermediate keyboard skills
• Needs to have a thorough understanding of and commitment to equality of opportunity and good working relationships both in terms of day to-day working practices, but also in relation to management systems
• Financial and Physical Resources Management Experience
• Previously responsible for a budget, involved in budget setting and working knowledge of financial processes
• Used to working in a busy environment
• Willing to engage with and learn from peers, other professionals and colleagues in the desire to provide or support the most appropriate interventions
• Demonstrates a strong desire to improve performance and make a difference by focusing on goals
• Professional calm and efficient manner
• Effective organiser, influencer and networker.

Employer details

Employer name

Mersey Care NHS Foundation Trust

Address

Hollins Park House

Warrington

WA2 8WA

Any attachments will be accessible after you click to apply.

350-TWS6491490