Operations Centre Administration Coordinator
- Employer
- Hampshire Hospitals NHS Foundation Trust
- Location
- Basingstoke
- Salary
- £28,407 to £34,581 per annum pro rata
- Closing date
- 7 Aug 2024
View more categoriesView less categories
- Profession
- Other Health Profession
- Grade
- Band 5
- Hours
- Full Time
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This role is only open to applicants that currently work within an NHS Trust within the Hampshire and Isle of Wight Integrated Care System (HIOW ICS).
The post holder must ensure the provision of high quality patient care by efficiently deploying Duty Managers and Site Coordinators in each Operations Centre by writing, communicating and updating Rotas.
This will involve close liaison with Duty Managers, Site Coordinators and Operations Centre SMT.
It will be necessary to have a daily overview of the activities of all operations centre staff and anticipate problems and autonomously resolve situations expediently.
The post holder will support the SMT with all administration tasks including diary management, data collection and validation, governance tasks and stakeholder communications.
The post will be based at Basingstoke and North Hampshire Hospital but with the expectation to be able to work at Royal Hampshire County Hospital in Winchester if required.
Main duties of the job
To be responsible for the co-ordination of the Operations Centre rotas across the Operations Centre including initial management of Annual Leave, Study Leave, Sick Leave and Special Leave and professional leave.
To work closely with and escalate issues when appropriate to the Operations Centre SMT and suggest solutions to address issues.
To support the setting up of rigorous systems and development of local processes and policies.
Monitor compliance and take the necessary action in cases of non-compliance and escalate if appropriate.
Responsible for providing administrative support including diary management, data collection including creation and updates of spreadsheets and action trackers.
Supporting the SMT by collecting validating performance data and drafting reports for performance breaches and monthly performance reviews.
Meeting support including: meeting invites, drafting agendas, attending meeting to produce minutes, follow up on action points and booking venues if needed.
Provide administrative support to staff working in the Incident Command Centre (ICC) during critical or major incidents
Ensure stationery stock levels are maintained appropriately ordering and distributing stock across both sites.
About us
Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.
Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.
We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.
The trust employs more than 9,000 staff and has a turnover of over �500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.
Job description
Job responsibilities
Please see job description and person specification. The post holder will require excellent organisation and communication skills and be able to coordinate members of the SMT to ensure efficient employee management and support.
Person Specification
Experince
Essential
Desirable
Rota managment
Essential
Desirable
HR managment experince
Essential
Desirable
Employer details
Employer name
Hampshire Hospitals NHS Foundation Trust
Address
Basingstoke and North Hampshire Hospital
Aldermaston Road
Basingstoke
RG24 9NA
Any attachments will be accessible after you click to apply.
251-CORP7353-OCAC
The post holder must ensure the provision of high quality patient care by efficiently deploying Duty Managers and Site Coordinators in each Operations Centre by writing, communicating and updating Rotas.
This will involve close liaison with Duty Managers, Site Coordinators and Operations Centre SMT.
It will be necessary to have a daily overview of the activities of all operations centre staff and anticipate problems and autonomously resolve situations expediently.
The post holder will support the SMT with all administration tasks including diary management, data collection and validation, governance tasks and stakeholder communications.
The post will be based at Basingstoke and North Hampshire Hospital but with the expectation to be able to work at Royal Hampshire County Hospital in Winchester if required.
Main duties of the job
To be responsible for the co-ordination of the Operations Centre rotas across the Operations Centre including initial management of Annual Leave, Study Leave, Sick Leave and Special Leave and professional leave.
To work closely with and escalate issues when appropriate to the Operations Centre SMT and suggest solutions to address issues.
To support the setting up of rigorous systems and development of local processes and policies.
Monitor compliance and take the necessary action in cases of non-compliance and escalate if appropriate.
Responsible for providing administrative support including diary management, data collection including creation and updates of spreadsheets and action trackers.
Supporting the SMT by collecting validating performance data and drafting reports for performance breaches and monthly performance reviews.
Meeting support including: meeting invites, drafting agendas, attending meeting to produce minutes, follow up on action points and booking venues if needed.
Provide administrative support to staff working in the Incident Command Centre (ICC) during critical or major incidents
Ensure stationery stock levels are maintained appropriately ordering and distributing stock across both sites.
About us
Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.
Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.
We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.
The trust employs more than 9,000 staff and has a turnover of over �500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.
Job description
Job responsibilities
Please see job description and person specification. The post holder will require excellent organisation and communication skills and be able to coordinate members of the SMT to ensure efficient employee management and support.
Person Specification
Experince
Essential
- Admin Experience minimum 12 months
Desirable
- NHS or other health care experience
Rota managment
Essential
- Experience of writing and managing rotas
Desirable
- Experience of using HealthRoster
HR managment experince
Essential
- Experience of HR processes such as sickness and annual leave management (12 months minimum)
Desirable
- Experience of managing staff absence
Employer details
Employer name
Hampshire Hospitals NHS Foundation Trust
Address
Basingstoke and North Hampshire Hospital
Aldermaston Road
Basingstoke
RG24 9NA
Any attachments will be accessible after you click to apply.
251-CORP7353-OCAC
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