A unique opportunity has arisen for someone with a passion to improve patient and carer experience and really make an impact. Working closely with the Head of Patient Safety, Experience and Risk this post is pivotal to ensuring we are truly listening to/using all forms of feedback and working with patients, carers and colleagues to improve experiences of care at SASH.

You will bring outstanding people leadership to turn strategy into practical reality, you will be an experienced senior manager with curious, compassionate and inclusive style. We are looking for a leader to support continuous improvement of patient and carer experience, the role is multi-faceted the work varied and fast paced. You will work with the wider organisational teams, including operational front line staff to ensure systems and processes are in place to enhance the development and co-ordination of patient and public engagement activities and services across the Trust in order to influence the development and delivery of services.

The role will suit someone with the drive and enthusiasm to really make a difference to patients by improving services. Your experience, skills, values and behaviours will be essential attributes, as you join our forward-thinking corporate nursing team.

Main duties of the job

For further information, please see the attached trust job description and person specification for a full list of duties and responsibilities.

About us

We provide emergency and non-emergency services to the residents of East Surrey, North-East West Sussex, and South Croydon, including the major towns of Crawley, Horsham, Reigate and Redhill a community of over 535,000 people. We provide acute and complex services and a range of outpatient, diagnostic services whilst Crawley Hospital and Horsham in West Sussex and Caterham Dene Hospital and Oxted Health Centre in Surrey provide less complex planned services. In 2019 the Care Quality Commission (CQC) rated our services as 'Outstanding' and we are one of the best performing Trusts in England:o Winners of Health Service Journal Acute Trust of the year award 2021.o National Patient Safety Awards winner and strive to be a beacon for safety in all that we do.o We are rated the sixth highest trust in the South East and in the top 25% nationally for staff recommending the Trust as a place to work or receive treatment.

Job description

Job responsibilities

Once you understand the requirements outlined in the advert, please ensure your application clearly reflects where you match them including any examples you would like to highlight.

Person Specification

Criteria

Essential

• Evidence of a good standard of written English appropriate to the role
• A complete and accurate application
• Suitability for role evidenced in supporting statement
• Evidence of essential experience for role
• Meet the essential education/qualifications required for the role
• Hold the necessary mandatory professional/clinical registration
• Evidence of the Trust values and behaviours
• Evidence of any other essential criteria outlined in the person specification

Employer details

Employer name

Surrey and Sussex Healthcare NHS Trust

Address

East Surrey Hospital

Canada Avenue

Redhill

RN1 5RH

Any attachments will be accessible after you click to apply.

326-6513381-AW