To provide Health and social care cover for the Emergency Duty Service which is a generic social care team. The role includes coordinating and contributing to referrals in relation to Child safeguarding, Adult social care intervention, Emergency housing applications and Approved mental health contacts.

To provide and contribute to holistic needs led assessment and work with qualified social work staff to coordinate short term crisis interventions.

Main duties of the job

Children social care

To receive and record child safeguarding referrals and emergency update calls in relation to open child care cases.

To record and follow up contacts in relation to missing young people.

To act as an appropriate adult for young people in custody.

To contribute to welfare visits and assessments in relation to child safeguarding matters.

To support with the transport of children and young people in emergency situations.

Adult social care

To receive and record adult social care and adult safeguarding referrals.

To develop emergency support plans for adults with care and support needs which may include identifying and sourcing appropriate residential placements.

To act as an appropriate adult for vulnerable adults in custody.

To coordinate emergency health and social care interventions.

Housing

To receive and record referrals for those who are currently homeless or at risk of homelessness.

To contribute to the assessment of emergency housing need.

To locate and facilitate emergency accommodation to those in need.

Approved mental health

To received and record contact in relation to requests for mental health assessments.

To support and signpost callers to appropriate mental health services.

To act as appropriate adults for people with diagnosed mental health disorders who are in custody.

About us

The Emergency Duty Service is a small specialist team of highly qualified professionals that work together in order to fulfil the local authorities statutory responsibilities out of hours. The nature of the work requires high levels of autonomy and ability to work flexibly under high levels of pressure.

Job description

Job responsibilities

See attached Job description and person specification for main responsibilities required for the Health and Social Care co-ordinator role within the Torbay Emergency Duty Service.

Person Specification

Qualifications and training

Essential

• NVQ Level 4 in Health & Social Care or equivalent or recent experience in order to progress to higher banding.
• GCSE passes at Grade C or equivalent.
• Evidence of consistent pattern of learning from education, training and experience.

Desirable

• Degree in a relevant in subject i.e health and social care, Psychology.
• Recent evidence of undertaking safeguarding children and or adults training

Knowledge and Experience

Essential

• Proven relevant experience in a Health or Social Care role.
• Knowledge of Safeguarding Adults procedures
• Knowledge of Child safeguarding procedures.
• Ability to communicate effectively with clients, carers and their families
• Effective working as an individual but also as part of a wider team.

Desirable

• Knowledge or experience of the Appropriate Adult role.
• Knowledge and understanding of a range of statutory legislation relevant to the role including the Care Act 2014, Children Act 1989, Working together to safeguard children guidance, The mental health act 1983 and the homelessness reduction act 2018.
• Experience of child care and child safeguarding processes.
• Knowledge of understanding of the benefits of supervision and case reflection.

Specific skills

Essential

• Ability to record complex information.
• Ability to communicate with people who are experiencing crisis.
• Ability to work in a multi disciplinary manner.

Desirable

• Skills or experience of working within a crisis intervention or emergency setting.

Requirements due to work environment/conditions

Essential

• To work late at night and for long periods.
• Ability to travel efficiently around the Bay in order to carry out duties (e.g. full driving licence).
• To work in high risk environments including within community and custody setting.
• Competent in relation to keyboard skills and use of IT case recording systems with appropriate adaptations/adjustments.

Employer details

Employer name

Torbay and South Devon NHS Foundation Trust

Address

St Edmunds

Victoria Park Road

Torquay

TQ1 3QH

Any attachments will be accessible after you click to apply.

388-6345703-A&C-A