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Transaction & Int. Delivery Support Team Project Support

Employer
Camden and Islington NHS Foundation Trust
Location
London
Salary
£51,488 to £57,802 per annum
Closing date
8 Aug 2024
View more categoriesView less categories
Profession
Other Health Profession
Grade
Band 7
Hours
Full Time
The two Trusts of Barnet, Enfield and Haringey and Camden and Islington have agreed to formally merge and are currently at the Full Business Case stage (May 2024). A transaction and merger date of Autumn 2024 is anticipated should full approvals be given by NHSE England and subsequently the Secretary of State.

We have an exciting opportunity for a Project Co-ordinator to provide support to the Transaction and Integration Delivery Support Team . The successful post-holder will be part of a small team overseeing the overall programme and provide critical support to help keep the programme on track, including managing the arrangements for transaction and integration workstreams, co-ordinating and help maintain project documentation, providing support to key meetings.

The successful post-holder will also get the opportunity to get involved in key workstreams and priorities.

Main duties of the job

To provide a comprehensive and coordinated support service to the Transaction and Integration Delivery Support Team. The post holder will be required to ensure that the programme tasks and projects are planned, managed and delivered effectively. They will also be required to support and inform the targeting of resources, monitoring, implementation and evaluation of the tasks and projects by providing high quality support including complex information and analysis, communications and stakeholder management.

The post holder will be expected to be proactive in communicating and co-ordinating research, correspondence, reports and analysis across a range of specialities, functions and projects and with a range of organisations and individuals. It will be essential for the post holder to be able to prioritise tasks and balance conflicting priorities to meet project deadlines, managing and co-ordinating colleagues delivering activities for which they are responsible.

The role will require a high degree of initiative and the capability to anticipate and respond to dynamic management requirements. Due to the nature of the work involved, diplomacy and confidentiality are essential aspects of this role

This exciting new role is located in the newly formed Transaction and Delivery Support Team, to oversee the delivery of the formation of the new Trust. We are located at St Pancras Hospital and the successful post-holder will be required to be on-site a minimum of 3 days week.

About us

Why choose to join the Partnership?
  • We believe that by working together, our two Trusts can achieve more for the residents of North Central London and our patients than we can by working apart.
  • Deliver the best care using the most up-to-date practise in supporting those with mental health illnesses.
  • Transforming and creating a positive environment for our service users, staff and visitors.
  • Creating and working together to become a great place to work for all our staff.
  • We offer flexible working, a wide range of health and wellbeing initiatives, NHS Pension and so much more.
  • Generous Annual Leave Allowance
  • NHS Discounts in a large variety of retail stores and services.
  • We have excellent internal staff network support groups.

The postholder will need to be comfortable working in an environment of complex matrix management arrangements and will at all times behave and align with our Trusts' values and cultural pillars:
  • We are kind
  • We are respectful
  • We work together
  • We keep things simple
  • We empower
  • We are proudly diverse

In order to meet the needs of the new Partnership services you may be required from time to time to work at different locations to your normal place of work.The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis.

Job description

Job responsibilities

MAIN TASKS AND RESPONSIBILITIES:

Communication

Provide relevant and timely specialist advice and guidance on functional and information matters.

Work with members of the team, key stakeholders and suppliers to investigate the causes of any variance from plan or delivery targets and contribute to the implementation of solutions.

Responsible for preparation of correspondence and complex papers, as directed by the Associate Director.

Communicate with the Delivery Support Team progress on key activities being managed. This will include preparing written project reports on areas for which the post holder is responsible.

Communicate with tact, understanding and discretion with members of the public, external organisations, Senior Managers and staff when dealing with enquiries and complaints. Often being the first point of contact for callers with a heightened anxiety, taking ownership of the call and escalating accordingly.

Regularly minute taking with an expected fast turnaround with efficient and prompt delivery when working with deadlines.

Prepare and distribute agendas and papers for programme boards and committees and other relevant meetings as required, in accordance with Partnership policies, procedures and timescales. Take and transcribe accurate minutes of formal meetings in a timely fashion, ensuring that all follow-up action is taken.

Have confident and exceptional communication skills particularly when liaising with Programme stakeholders.

Information Management

Operate within and provide enhancements to current management information, reporting to enhance decision making processes.

Update, maintain, organise, gather and analyse information to predict and meet future organisational and team needs by identifying best professional practice.

Carry out timely and accurate information analysis and reporting on agreed areas of portfolio.

Responsible for the development and maintenance of databases required for regular reports.

Operate within and provide enhancements to current management information, reporting to enhance decision making processes.

Develop and maintain project progress reporting tools including Office 365, MS Access and Excel.

Carry out timely and accurate information analysis and reporting on agreed project/programmes.

Establish and maintain effective, accurate and where appropriate, confidential electronic filing systems, ensuring files and specific information can be easily retrieved. Exploiting the use of SharePoint and MS Teams.

Assimilate, manage and communicate a wide range of information, some of which will be sensitive and complex and may involve matters relating to individual staff or teams or to matters of commercial confidence.

Have attention to detail in the preparation of Highlight and Escalation/progress reports for appropriate sub-committees.

Service Development

Be adept at developing and maintaining finite details of high-level and confidential administrative and procedural processes. Providing confidential executive-level support, clerical, project-based duties coordinating complex systems and schedules.

Support the senior Delivery Support Team and, where appropriate, the wider team.

Maintain timely and accurate outputs for all work, balancing continuous and intense work against an unpredictable pattern of daily operational demands.

Respond to new demands in the role and to build those responses into sustainable systems and activities.

Resource Management

Plan for situations, which are known with ability to re-prioritise work to accommodate unexpected situations and interruptions.

Provide assistance with day-to-day duties through skilled and accurate processes.

Managing busy schedules and heavy workloads ensuring adequate preparations for meetings by preparing agendas. Continual planning and coordination of calls and distribution of papers for relevant Transaction and Integration programme governance meetings.

Demonstrate excellent time management, organisational skills and possess the ability to multi-task and prioritise work.

Undertake specific project work as and when required as directed by the Associate Director.

Systems and Equipment

Effectively use IT applications including all aspects of Microsoft applications to produce accurate and well-presented documentation, presentations and so on.

Experience of using Partnership IT systems.

Research and Development

Actively support and contribute to the development of key performance indicators for the successful assessment of performance.

Highlight project risks ensuring mitigating actions can be taken to keep the project on track.

Effort, Mental and Environment

Secure good and effective working relationships externally and internally for the Transaction and Integration Programme.

Maintain and evidence continual professional development record.

Work independently on all aspects of the role, managing own workload and exercising maximum autonomy and control whilst recognising when it is appropriate to seek advice or assistance.
Working Relationships
Internal: Transaction and Integration Delivery Support team, Executive Directors, EAs, Managing Directors and their support, Communications and Engagement Team

External: NCL system partners project support resources

Person Specification

Qualifications

Essential

  • Diploma/degree or extensive relevant experience
  • Evidence of Continuous Professional Development
  • Further training or significant experience in project management, financial management or supporting change management processes


Desirable

  • Prince 2 Foundation
  • Prince 2 Practitioner


Experience and Knowledge

Essential

  • Up-to-date knowledge and experience across the full range of activities and areas undertaken by the post holder.
  • Evidence of self-development or training in administration and/or office practices, including update training on software applications
  • Understanding of confidentiality and data protection
  • Extensive experience of working with senior level staff and in managing confidential issues and matters
  • Experience and understanding of evaluating and measuring the performance of health services
  • Experience in communications and stakeholder management
  • Comprehensive knowledge of project management and/or health information systems development
  • Workforce development knowledge and experience
  • Working knowledge of Microsoft Project ECDL or other collaborative software project solutions, or willingness to learn
  • A good understanding of the health and social care environment and roles and responsibilities within it


Desirable

  • oExperience of working in the NHS or similar public sector organisations


Skills and abilities

Essential

  • Clear communicator with excellent writing, report writing and presentation skills capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences
  • Evidence of success in efficient and effective project and programme management
  • Skills for communication on complex matters and difficult situations, requiring persuasion and influence
  • Skills for nurturing key relationships and maintaining networks
  • Ability to analyse and interpret information, pre-empt, and evaluate issues, and recommend and appropriate course of action to address the issues
  • Problem solving skills and ability to respond to sudden unexpected demands
  • Strategic thinking - ability to anticipate
  • Attention to detail combined with the ability to extract key messages from complex analysis
  • Independent thinker with demonstrated good judgement, problem -solving and analytical skills
  • Takes decisions on difficult and contentious issues where they may be several courses of action
  • Skills for project management
  • Previous experience in project management and planning
  • IT skills - IT literate, able to use Microsoft Office suite
  • Excellent written work skills
  • Commitment to a professional and high-level service
  • Effective negotiation and influencing skills
  • Skills for managing projects ensuring they meet financial targets


Personal Qualities

Essential

  • Adaptability - Ability to adapt to change and to develop services and systems to meet changing need
  • Good interpersonal skills - patient / polite / diplomatic
  • Reliable Self-motivated/reliant and able to work on own initiative with minimum supervision
  • A professional attitude to own work and the needs of others and a consistent focus on service, quality and maintenance of the good reputation of the Trust and its staff.
  • Reflective in approach
  • Ability to engender trust and confidence and demonstrate integrity in the provision of advice and support
  • Ability to work on own initiative and organise own workload without supervision working to tight and often changing timescales
  • Understanding of and commitment to equality of opportunity and good working relationships
  • An ability to maintain confidentiality and trust.


Other requirements

Essential

  • Ability to travel between sites and to regional meetings.
  • Able to work flexibly to meet the needs of the role.
  • Ability to work to strict deadlines


Employer details

Employer name

Camden and Islington NHS Foundation Trust

Address

St Pancras Hospital

London

NW1 0PE

Any attachments will be accessible after you click to apply.

455-CANDI-1000-A

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