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Team Manager (OT/RMN) - CYP Eating Disorders Day Programme

Central & North West London NHS Foundation Trust
£47,154 to £52,936 a year per annum inc. HCAS (pro rata if P/T)
Closing date
9 Aug 2022

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Senior Manager
Eating Disorders
Band 7
Contract Type
Full Time
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We have an exciting opportunity for a Occupational Therapist or a Registered Mental Health Nurse to join our exciting new Eating Disorders Day Programme Service for children and young people as Team Leader. This is a full-time position, based in the London's Kensington & Chelsea.

The service is a collaboration between CNWL and CW+ Best for You charity of London's Chelsea & Westminster Hospital.

This is an integrated paediatric-CAMHS Eating Disorders Day Programme providing an enhanced level of care in the community following specialist inpatient treatment and step-up care from the community for young people with eating disorders and complex physical and psychiatric co-morbidity. The service provides a structured and time limited programme of interventions for patients, families and carers delivered by a multidisciplinary team.

The post holder will hold day-to-day operational management responsibility of the service and work with the multidisciplinary team to establish the Day Programme. You will provide professional input into direct patient care and service development as an OT or a RMN.

Main duties of the job

The post holder will ensure that service access and delivery is efficient, effective, evidence based, service user and carer focused. You will ensure the service is well led, with motivated staff, safe and with good outcomes for children and young people.

You will provide and oversee line management supervision and appraisal for staff, monitor performance, manage budgets, incidents and investigations, complaints and escalations; recruitment, induction and training.

The post holder will build strong links with other providers of community to meet the needs of individual patients. You will ensure that commissioning priorities are adhered to and take day to day responsibility for the management and smooth running of the referral, assessment, patient allocation and discharge processes.

The post holder will work as part of the multidisciplinary team to undertake and support the delivery of clinical interventions and duties that align with whether you are an OT or RMN.

About us

The Eating Disorders team is a strong and supportive team and has excellent structures to offer regular supervision. This is a great opportunity to join our team to support in the delivery of high-quality children's eating disorders services for North West London. We are looking for exceptional individuals with the right attitude, skills and knowledge who share our passion to deliver the best quality care experience for children and their families.

As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings

Job description Job responsibilities

  • Team Management
    • To ensure the appropriate and accurate use of the patient information database System one
    • To ensure daily operational management of the service in accordance with the objectives of the service
    • To ensure that the service is delivered to the highest standard in terms of fair access, equality of opportunity and that uphold anti discriminatory practice
    • To ensure (in conjunction with the service leads, Heads of Professions and Lead Clinicians) that practice within the team meets relevant standards, is appropriate, timely, safe and follows agreed professional practice
    • To manage the referrals into the service and allocation of work across the team, ensuring that work which is accepted in to the service meets with the eligibility criteria and that other referrals are re-directed to other appropriate agencies
    • To work in conjunction with the Lead Occupational Therapist for ED to support quality assurance systems that report performance against KPIs and provide staff with feedback on their performance
    • To establish and maintain effective working relationships and new working arrangements with colleagues, children and young people, parents and other key stakeholders
    • To represent the service at care quality group and operational meetings in ED
    • To ensure that staff engage in regular meetings, training and team building with the goal of promoting a working environment that is open, honest, supportive and outward looking
  • People Management
    • To ensure the effective use of human resources ensuring safe levels of staffing which reflect the necessary and appropriate skill mix
    • To ensure that all staff are in receipt of regular appraisal, training and professional development support, liaising with Heads of profession and training departments as appropriate
    • To provide clinical and line management supervision to day programme and support staff
    • To identify the training needs of junior staff and lead in the development and delivery of training initiatives; ensuring that all staff remain compliant with statutory and mandatory training requirements.
    • To facilitate and contribute to multi-disciplinary training initiatives including the induction of new staff.
    • To be an educator for students on practice placement, in line with local guidelines, ensuring that practice placement educators facilitate placements for the required number of weeks.
    • To monitor sickness absence, annual leave, training and study leave, taking any appropriate management action as required
    • To ensure all staff are trained and participate in regular audit
    • To ensure all staff are pro-active in contributing to team and service training initiatives
  • Resource Management
    • To have delegated for the budget within the service ensuring that the team works effectively within the allocated financial framework and to regularly meet with the Service lead to review budgets
    • To identify any potential areas/events/situations that may have an adverse impact on financial expenditure for the service. This will include taking appropriate action to eliminate or minimise such adverse impact and informing your line manager at the earliest opportunity.
    • To act as a signatory with respect to staff claims, petty cash and the purchase of basic equipment and materials
  • Performance Management
    • To provide and/or contribute to the production of reports, information and proposals that support effective delivery of care and an integrated approach to work with colleagues at local level or through external agencies
    • To take responsibility, under the direction of the Head of Service, to achieve excellent performance for all relevant performance targets
    • To provide regular feedback on the progress/activity to the senior management team
    • To be responsible for monitoring the collection of KPI information
  • Clinical
    • Provide assessments of children and young people referred to the team based upon the appropriate use, interpretation and integration of complex data from a variety of sources
    • Formulate and implement plans for the formal treatment and/or management of the child/young persons problems, based upon an appropriate conceptual framework, and employing methods based upon evidence of efficacy, across the full range of care settings
    • Be responsible for implementing a range of therapeutic interventions for individuals, carers, families and groups. These will include long and short-term interventions as appropriate to need
    • Evaluate and make decisions about treatment options taking into account both theoretical and therapeutic models and highly complex factors concerning historical and developmental processes that have shaped the individual, family or group
    • To exercise autonomous professional responsibility for the assessment, treatment and discharge of children and young people whose problems are managed by psychologically based standard care plans
    • Provide specialist expertise, advice, guidance and consultation to other professionals contributing directly to children and young people formulation, diagnosis and treatment plan
    • Provide clinical leadership to the OT / nursing staff in the service
    • Contribute directly and indirectly to a framework of understanding and care to the benefit of all children and young people of the service, across all settings and agencies serving children and young people with learning disabilities and mental health problems/challenging behaviour
    • To undertake risk assessment and risk management for individual children and young people and to provide advice to other professions on risk assessment and risk management
    • Act as care coordinator, where appropriate, taking responsibility for initiating planning and review of CYP ED Day Programme care plans including children and young people, their carers, referring agents and others involved the network of care
    • Communicate in a skilled and sensitive manner, information concerning the assessment, formulation and treatment plans of children and young people under their care and to monitor progress during the course of both uni and multi-disciplinary care

    Person Specification Qualifications Essential
    • OT oDiploma/Degree qualification in occupational therapy oRegistration with HCPC
    • RMN oDiploma/Degree qualification in mental health nursing oRegistration with NCM
    • oTraining/qualifications in relevant CYP Eating Disorders assessment and treatment approaches
    Experience Essential
    • oPost qualifying experience of working within a CYP Eating Disorders multidisciplinary team
    • oExperience of caseload management and throughput
    • oExperience of recruitment, supervision and management of staff
    • oExperience of training staff
    • oExperience of effective partnership working, with external providers
    • oExperience of managing a clinical team or service
    • oExperience in leading and/or developing a service/component of a service
    • oExperience of incident investigations and root cause analysis
    Skills and Knowledge Essential
    • oDemonstrates an appropriate level of specialist skills and knowledge for the job banding as an OT or RMN
    • oUnderstanding of and commitment to the principles and practices of CYP Eating Disorders Services
    • oAbility to assess complex health & wellbeing needs/conditions & develop, monitor & review care plans which facilitate the individual's recovery
    • oUnderstands developmental issues for children and able to adapt communication and interventions accordingly
    • oDemonstrates ability to assess and manage risk
    • oUnderstands individual and service safeguarding responsibilities policy and procedure
    • oDemonstrates excellent written and verbal communication
    • oHighly developed interpersonal skills enabling therapeutic alliances to be developed & maintained with patients who have multiple & complex needs and their families
    • oAble to work effectively as part of a multi-disciplinary team, actively engaging in and managing and supporting duty rotas, training and skills development
    • oDemonstrate the ability to build strong partnerships with external agencies and develop joint planning and support arrangements
    • oAble to confidently and safely plan for and manage change and transition
    • oDemonstrates strong leadership skill and qualities and ability to support others through periods of change
    • oAble to use data and information systems to track activity and performance
    • oUnderstands processes for patient and data confidentiality
    • oAble to use email and MS Office suite (e.g. Word, Excel, PowerPoint, Outlook) to support communication, training, report writing and data analysis
    Attitudes and Aptitudes Essential
    • oAble to build relationships with warmth and empathy, using communication skills

    • Any attachments will be accessible after you click to apply.

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