The Transformation and Deployment Systems Administration Specialist is a key member of the Systems team. The post will be responsible for the transformation support and expertise to ensure services realise the maximum benefits from using a system.This role will deliver transformation projects (and smaller initiatives) within the Systems Team, as part of the business as usual function, as designated by the Senior Systems Manager or Senior Transformation and Deployment Systems Administration Specialist. This will include organising, supporting and leading workshops, process mapping, providing deployment support (floor walking) and ensuring that along side the Senior Systems Training Manager, localised training resources are produced. The role will also be responsible for supporting and coordinating the successful delivery of new system functionality/developments to Trust users.

Main duties of the job

Lead on specific transformation initiatives, including understanding requirements, process analysis and process improvement

Documenting user/service requirements in a manner that the business, service stakeholders and technical stakeholders will be able to understand.

Developing service transformation activities including analysing and reviewing business processes, workshops, process mapping, benefits tracking and realisation, Standard Operating Procedures, training programmes and materials

Engaging clinicians and administrative staff in the development of specification of system configuration and reporting to meet service needs and clinical pathways

Representing clinical systems at steering groups

Working in collaboration with the Senior Systems Manager and Senior Transformation and Deployment systems administration specialist to ensure all new business as usual transformation projects are scheduled appropriately and have the appropriate resources assigned.

Ensure effective engagement and communication with all relevant stakeholders both internal (such as clinical and nonclinical) and external (such as people participation, partner providers and suppliers)

Responsible for ensuring that the appropriate controls are put in place to maintain the quality of services and ensure transformation projects are successfully transitioned into Business As Usual once completed

About us

Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.

Job description

Job responsibilities

Please see the attached Job description and person specification for a more detailed overview of the role

Person Specification

Education/ Qualification/ Training

Essential

• Relevant Digital Degree or equivalent knowledge and relevant experience in specialty

Desirable

• Recognised professional project management qualification eg PRINCE2, Managing Successful Programs (MSP) or has equitable work based experience

Experience

Essential

• Successful delivery of transformation projects across health or social care or equivalent
• Supporting a change across departments in a health or social care organisation or equivalent
• Contributing to delivering communication plans to ensure engagement, co-production and collaboration.
• Facilitation of business chAdvanced Microsoft office applications e.g., VISIO, Project, Excel, PowerPointange
• Contributing to the preparation of information to project board and other relevant governing committees

Desirable

• Experience of working within a Digital Department environment
• Managing risks, issues, dependencies and constraints in projects

Knowledge and Skills

Essential

• Ability to communicate concepts and issues clearly
• Able to meet deadlines in a challenging and resource lean environment
• Ability to build good relations with internal and external stakeholders
• Good negotiation and influencing skills
• Good knowledge of RiO, its functionality and modules
• High level of interpersonal skills, including active listening and understanding.
• Excellent communication and presentation skills
• Ability to work across organisational and professional boundaries
• Ability to prioritise and plan use of resources
• Working knowledge of MS Office products.

Desirable

• Able to work under pressure
• Knowledge & Experience working in and PRINCE 2 environment

Personal

Essential

• Good analytical and problem solving skills - ability to analyse complex data/information and make judgments/draw conclusions
• Ability to work independently, using own initiative and as part of a team
• Good communication skills both written and verbal - able to communicate complex and sensitive information and use persuasion, influencing and negotiation
• Ability to Ability to organise and prioritise own workload and that of others and adjust plans as required both in the short and long termembrace and drive change
• Able to work flexibly to meet the demands of the role

Employer details

Employer name

East London NHS Foundation Trust

Address

The Green, Roger Dowley court

Russia lane

London

E2 9NJ

Any attachments will be accessible after you click to apply.

363-CP6482073