Fixed Term or Secondment opportunity.

The Project Support Officer will support the MS 365 Project Manager will work as part of a dynamic team in delivering an effective service, supporting the Project Manager and in co-ordinating, planning and scheduling project activity, from project initiation through to final completion and revenue realisation.

Main duties of the job

Core duties include:

Co-ordination and supporting of meetings for the MS 365 project.

Ensuring performance against work programmes can be tracked.

Support for Work Planning.

Supporting business change.

Tracking of project activity to ensure activity is undertaken as planned, and progress is identified and highlighted if at risk.

Supporting the delivery of project to agreed business requirements.

Working with stakeholders to ensure projects meet initiation requirements and ensuring project benefits are realised.

Ensuring effective project communications in a timely and accurate manner.

Take accountability and ownership of project deliverables and day to day management of project issues within area of responsibility.

To be able to identify risk areas and escalate as required.

The post holder will assist with the development of project trackers and other reports to meet the needs of the Project Board.

The Project Support Officer will also provide high level administrative support and coordination to the Project Team.

About us

If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager

You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks

We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented

From April 1 2024 we are unable to offer sponsorship for healthcare roles that do not meet the minimum salary �23,200, to apply you must have Right to Work in the United Kingdom. If you are in the UK on a VISA please ensure you have no restrictions that would prevent you from taking this post

Full Job Descriptions can be found in the adverts supporting documents

Job description

Job responsibilities

The role entails the following duties:

Assist the Project Manager with the coordination of the project and ensure appropriate Standard Operating Procedures (SOPs) and Policies and Procedures are adhered to.

Maintain processes to ensure project management documentation, reports and plans are relevant, accurate and complete.

Monitor and track Project Plans, Risk and Issues (RAID), Lessons Learned and Benefits.

Provide support as required to team members in the preparation of project documentation, including progress tracking and updating reports.

Assist the Project team with ensuring all information reported to the Project Manager e.g. timelines, risks and issues and benefits are accurate, complete, up to date and regularly maintained.

Monitor project interdependencies and ensure these are documented/updated within the RAID log by key stakeholders/owners

Build relationships with key stakeholders to facilitate sharing of lessons learned and best practices across the Project.

Assist the Project Manager to effectively communicate with all relevant stakeholders.

Assist in the production of communications and learning materials.

Organise (and schedule) meetings, support preparation of materials for meetings and ensure distribution in a timely manner.

Provide administrative support for board and team level meetings.

Take minutes at meetings, capturing decisions and actions and ensure follow up against actions and update action logs accordingly.

Enable the team with ad hoc administrative requests as required, to enable the successful delivery of the portfolio.

Any other duties as required by the post holders line manager.

Person Specification

Experience

Essential

• Experience of programme or project management.
• Experience of working in a process driven environment and in accordance with governance.
• Experience of business support or administrative role providing general provision of administrative duties in a challenging and constantly changing environment
• Knowledge of taking effective minutes in a change environment, including succinct and accurate records of actions and decisions
• Demonstrable experience of using Microsoft Office.

Desirable

• Experience working in a Programme or Project Management Office.
• Experience of working within an NHS Environment.
• Experience of working in a challenging, change-driven environment.
• Experience of using Microsoft 365/SharePoint.
• Experience of facilitating group discussions, encourage participation and collaborative working.

Special Requirements

Essential

• Ability to travel independently across the County to fulfil the requirements of the post.
• Present a professional image at all times.

Qualifications

Essential

• Educated to degree level or equivalent in relevant subject or equivalent level of experience of working at a similar level in specialist area.

Desirable

• One or more of the following: PRINCE2 (Foundation)
• Managing Successful Programmes (Foundation)

Employer details

Employer name

County Durham & Darlington NHS Foundation Trust

Address

Darlington Memorial Hospital NHS Trust

Hollyhurst Road

Darlington

County Durham

DL3 6HX

Any attachments will be accessible after you click to apply.

C9439-24-0739