• The Auditory Implant team at the RNENT +EDH hospital in central Londod is seeking a a highly qualified, experienced and skilled Audiology Service Manager. The postholder will lead and manage a team of audiologists working with deaf adults and/or children.
• The post-holder will work as an integral part of the multi-disciplinary clinical team in this national centre of excellence in the provision of Cochlear Implants and other Auditory Implants.
• The successful candidate will have an MSc in Audiology (or equivalent) plus state registration with RCCP or HCPC, experience in advanced hearing aids, hearing aid fitting verification, outcome measures and a range of rehabilitative techniques is expected.
• Previous experience in working in an auditory implant department is desirable.
• You will a possess highly developed communication skills, possess sound IT skills and write clinical notes and reports to a very high standard.
• This post offers excellent development opportunities for a skilled and motivated audiologist.

Main duties of the job

The purpose of this role is to lead the audiology service within the auditory implant team. To ensure the provision of a high quality, complex, and advanced clinical service meeting the highest national standards.

To be responsible for the service budget, managing pay and non pay costs within the service.

To ensure that the service delivers against targets and activity and income plans.

In collaboration with other service leads within the auditory implant team support audiology staff in delivering patient centred care using streamlined pathways.

To manage a planned clinical caseload with both complex and routine patients.

To be available to manage an additional ad hoc clinical caseload on service need.

The post holder will be responsible for ensuring training across the service is delivered to meet the clinical and non clinical requirements of staff.

The postholder will work with other service leads to ensure that the professional and clinical standards are maintained at all times.

About us

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across eight sites:

University College Hospital (incorporating the Elizabeth Garrett Anderson Wings

• National Hospital for Neurology and Neurosurgery
• Royal National ENT and Eastman Dental Hospitals
• University College Hospital Grafton Way Building
• Royal London Hospital for Integrated Medicine
• University College Hospital Macmillan Cancer Centre
• The Hospital for Tropical Diseases
• University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.

Job description

Job responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

Come and be a part of the best NHS trust in England to work for, according to our staff*

UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust

*In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the second year in a row.

UCLH top trust to work at in England for the second year running! University College London Hospitals NHS Foundation Trust.

Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.

Person Specification

Education

Essential

• MSc in Clinical Audiology or equivalent level of knowledge/experience
• Working towards a PhD/doctorate level qualification or equivalent experience Post graduate management/leadership training
• State registration with Health and Care Professions Council (HCPC), or Registration Council for Clinical Physiologists (RCCP)

Desirable

• PhD

SKILLS/ABILITIES

Essential

• Highly developed interpersonal skills.
• Significant experience managing and leading a large clinical team
• Demonstrable significant experience in finance and budget management
• Ability to maintain concentration in order to obtain accurate results throughout busy clinics applying information to the use and application of appropriate auditory implants and hearing aids.
• Expert judgemental skills needed in the performing and choice of test or tests
• Ability to lead and motivate staff within a multi-disciplinary environment
• Proficient computer skills
• Experience of teaching large groups of staff
• Monitoring outcomes using highly complex clinical and non-clinical data
• Ability to manage situations where conflict may arise.
• Ability to work independently on a range of clinical and non-clinical tasks
• Planning and organisational experience within a clinical service

EXPERIENCE

Essential

• Experience at a senior level working within an Auditory Implant Audiology Service
• Experience in undertaking complex clinical assessments and treatments
• Managing and leading staff in a hierarchical structure
• Working in a large multi-professional environment.
• Using performance management and appraisal to improve team and individual performance.
• Highly developed clinical skills in auditory implant audiology
• Experience in leading and undertaking R& D in Auditory Implant Audiology
• Management of services in line with performance targets and QEP agenda
• Experience in managing competing demands of service management and clinical delivery.

Desirable

• Experience of leading change in a large service. Research publications.

COMMUNICATION SKILLS

Essential

• Excellent communication skills both written and oral.
• Fluent English speaker.
• Communicates information to staff, patients and relatives using reasoning, persuasion, reassurance, tact and sensitivity overcoming barriers to understanding.
• Dealing with patients and carers having hearing impairment, including those who use sign language to communicate
• Dealing with patients under stress and their relatives.
• Dealing with patients who have on-going medical conditions.
• Ability to pass on technical and/or condition related information with reassurance for better understanding gaining consent where necessary.
• Managing daily communication and interaction with staff and colleagues
• Ability to undertake difficult conversations with staff

Employer details

Employer name

University College London Hospitals NHS Foundation Trust

Address

Royal National ENT and Eastman Dental Hospitals

47-49 Huntley Street

London

WC1E 6DG

Any attachments will be accessible after you click to apply.

309-UCLH-4759