As a Senior Patient Pathway Co-ordinator, you'll play a crucial role in ensuring efficient patient care within the Surgery POD at Newham General Hospital. If you thrive in an organised, fast-paced environment and are dedicated to meeting the needs of both staff and patients, this opportunity is tailor-made for you.

Main duties of the job

Team Allocation: You'll work within a department, collaborating with specific teams. Your primary responsibility will be managing the day-to-day operations of the POD.

Staff Management: You'll oversee staff, including handling annual leave, sickness, and other administrative tasks.

Timely Administration: Ensuring that clinics, theatre lists, letters, and general administrative duties are carried out promptly by your teams.

Technical Skills: Proficiency in Cerner Millennium, Excel, and Word applications is essential.

Pathway Knowledge: A good understanding of the Patient Tracking List (PTL) and Referral to Treatment (RTT) pathway is required.

About us

Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

Person Specification

Qualifications

Essential

• GCSE A Level or equivalent standard of Education
• Pathways in line with RTT (Referral to Treatment) reporting

Experience

Desirable

• Minimum of 3 years medical secretarial/pathway administration experience
• A sound knowledge and demonstrable competence re 18-week referral to treatment rules

Knowledge

Essential

• Previous Validating Experience within the NHS/ Experience of Managing Patient Pathways in line with RTT (Referral to Treatment) reporting

Skills

Essential

• Proactive with the ability to use own initiative
• Able to present a positive image of her/himself and the service
• Ability to self-reflect, carry out tasks of own job and identify what she/he needs to learn to be able to do current job better
• Ability to take an active role in agreed learning activities and keep a record of them
• Knowledge of national targets with respect to the patient pathway
• Ability to provide constructive opinions and views on ideas for service improvement
• Ability to use and maintain resources efficiently and effectively and encourage others to do so
• Acts responsibly as a team member and seeks help if necessary
• A proven record of being able to work within set timeframes working to priorities and deadlines
• Able to monitor quality of own work and others
• Ability to produce and present written reports and correspondence of a high caliber
• Competence with a range of IT packages, e.g., CRS
• Methodical and logical approach to work prioritization and planning
• Flexible approach to the planning and coordination of patient pathways to ensure maximum use of clinical time
• The ability to plan and co - ordinate activities and changes to systems or standards

Desirable

• To have a sound understanding of NHS wide initiatives and experience of responding positively to ensure local implementation

Other

Essential

• Patient focused
• Has a flexible approach and attitude
• Adapts to changing circumstances
• Ability to treat everyone with whom she/he meets with dignity and respect
• Experience of Human Rights, Equality & Diversity policies and procedures
• Highly developed communication skills, with experience of dealing with patient's anxiety in a reassuring manner. An ability to communicate professionally at all levels

Employer details

Employer name

Barts Health NHS Trust

Address

Newham Hospital

London

E13 8SL

Any attachments will be accessible after you click to apply.

259-6475661NUH