This is an opportunity to undertake an interesting and challenging role within the Digital Services Department which is a corporate service within Shropshire Community Health NHS Trust.

The Information Team sits within Digital Services and the post holder will work closely with the Operations Directorate to provide reporting solutions and guidance to all services within the Trust.

We are looking for an innovative information professional to provide support and deliver continuous developments to the reporting systems and processes that we operate. The role will require provision of performance reports and analytical support within the Information Team, to clinicians and senior managers.

To support these business requirements, applicants will require specialist knowledge and experience using a range of information systems with particular expertise in data analysis and packages, e.g. Microsoft Excel.

Reporting to the Principal Analyst, the successful candidate will be a confident communicator, responsible for the provision of comprehensive and reliable information.

As part of the application process applicants are required to answer the following question (Max 100 words) at the start of the 'Supporting information' box in your application

What are the fundamental steps in producing an information report or piece of analysis? e.g. A performance report to a Service Manager

Main duties of the job

o Providing in association with other members of the Information Division a responsive and client focused service that delivers high quality information and associated support services to our clients, both internal and external.

o Contribute to the successful delivery of the Organisations' objectives whilst following departmental guidelines and organisational policy, working both autonomously and as part of the Information Team e.g. the postholder will be required to act independently within the appropriate guidelines, seeking advice and guidance as required.

About us

Shropshire Community Health NHS Trust provides community-based health services for adults and children in Shropshire, Telford and Wrekin, and some services in surrounding areas too. These range from district nursing, health visiting and running four community hospitals through to providing very specialist community care through talented and dedicated staff.

Patients, carers and the public play a vital role in helping us to develop and improve our services and we are constantly looking for ways to work with local communities, patients and the public to innovate and improve. Have a look at the Have Your Say section of our website to find out how you can feed back your experiences and help us to continually improve.

Shropshire Community Health NHS Trust is an exciting place to work. It offers a wide range of employment opportunities for many people.

Shropshire Community Health NHS Trust positively encourages applications from all areas of the community, regardless of age, gender, ethnicity, disability, sexual orientation or religious beliefs. We are committed to ensuring people who work for the community trust have a good working life - and a good work life/home life balance.

Job description

Job responsibilities

Please see the Job Description and Person Specification attached for further information on the role.

Person Specification

Qualifications

Essential

• A degree in IM& T or Business Administration e.g., Information Technology, Information Science. or A combination of IM& T knowledge/experience/qualification (e.g., Advanced ECDL, BTEC, HND/OND) and at least 2 years' experience in a similar IM& T or GP practice IM& T environment.
• Appropriate intermediate vocational short courses e.g., SQL Server, Expertise in Data Analysis, Excel, Access, GP Systems.

Knowledge and Skills

Essential

• Demonstrate an ability to provide, receive and record both routine and complex communications, electronically, orally and written.
• Ability to work closely with people in other disciplines and form professional working relationships
• Ability to communicate complex information effectively with different organisations and across different levels of the organisation
• Ability to overcome barriers associated with conveying technical information to a non-technical audience
• Demonstrate problem resolution skills to determine and resolve complex data and information issues.
• Ability to organise and plan tasks to meet statutory and other deadlines.
• Excellent customer service skills, understanding the demands of a client-focussed organisation

Experience

Essential

• Demonstrate relevant office experience and interpersonal and telephone skills.
• Computer literate (including use of the internet and other appropriate programs such as Microsoft Office etc.)

Personal Qualities

Essential

• Ability to communicate effectively across different levels of the organisation
• Ability to develop and maintain effective working relationships with team members and other staff
• Demonstrate willingness to develop effective working relationships
• Good time management skills

Employer details

Employer name

Shropshire Community Health NHS Trust

Address

Shirehall

Abbey Foregate

Shrewsbury

SY2 6ND

Any attachments will be accessible after you click to apply.

825-6427113-COR