The Mental Health 111 services provides 24-hour expert advice, assessment and support for adults in a mental health crisis.This service covers, Wiltshire, Swindon and Bath. We are looking for a full time Business Co-ordinator to join our team. You will be based at Green Lane Hospital, Devizes, working Monday to Friday, 09.00-17.00hrs.

The service started in April 2024 and will have bases in each of the 3 localities: Bath, Swindon and Wiltshire. There is currently 1 full time administrator in the team, but this will increase over time.

Main duties of the job

For this role:

You will co-ordinate, manage the service, planning and monitor activity levels to ensure optimum use of resources, including budget management.

You will Provide business co-ordination and oversee admin provision.

You will lead an admin team, providing them with monthly supervision and line management.

You will be supporting the Team Manager and Service Manager.

Ensure effective information systems for the Locality/ Division, working closely with corporate teams and supporting performance/service improvement.

Support development of the administrative function and admin processes within the Division.

Supporting effective internal and external communication systems within the designated part of the Division, including to external stakeholders.

This role will be perfect for you if...

You enjoy working independently within an agreed timeframe, can manage your own workload, being able to adapt to change and regularly update your priorities to meet deadlines.

You enjoy setting up processes, supporting team members to learn, understand the processes.

You enjoy data analysis, and are enthusiastic to see what the data is telling you and to be able to plan using this data.

You have excellent communication skills and are able to communicate with a variety of different people.

About us

We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust)a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.

We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B& NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.

Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.

At AWP we actively encourage applicants from all backgrounds we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.

Job description

Job responsibilities

For detailed job description, person specification and main responsibilities, please see job description attached.

We are proud to be fostering a diverse workforce that reflects our communities. A key commitment to this is improving staff representation from Black, Asian and Minority Ethnic communities, those from the LGBTQ+ communities, people with lived-experience of mental health conditions and people living with disabilities, we are a Disability Confident Employer offering a guaranteed interview to Disabled applicants who meet the essential criteria.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service users.

Person Specification

Essential criteria

Essential

• Business Administration qualification to degree level or equivalent qualifications e.g NVQ Level 4 or equivalent competencies acquired through experience.
• Business acumen to include use of Microsoft, Outlook, PowerPoint, Excel and Word.
• Experience of providing business support to Director/s or a Senior Manager/s in a large Organisation.
• Able to plan and prioritise own workload and work to tight deadlines
• Understanding the importance of confidentiality
• Effective communication skills.
• Keyboard skills to produce reports, spreadsheets, minutes, presentations and correspondence.
• Experience of performance reporting, analysing data
• Line Management experience

Desirable

• Knowledge of NHS, policies and procedures.
• Ability to demonstrate behaviours consistent with the Trust's values.
• Project Management Qualification or equivalent competency acquired through experience.

Employer details

Employer name

Avon & Wiltshire Mental Health Partnership NHS Trust

Address

Green Lane Hospital

Marshall Street

Devizes

SN10 5DS

Any attachments will be accessible after you click to apply.

342-WTS166-0724