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Team Manager

Cambridgeshire and Peterborough NHS Foundation Trust
£43,742 to £50,056 Per annum pro rata
Closing date
23 Jul 2024

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Other Health Profession
Band 7
Contract Type
Full Time
This is an exciting opportunity within the criminal justice pathway with services provided by Cambridgeshire and Peterborough Foundation Trust for a team manager to operationally ensure the delivery of the Liaison and Diversion Service for Cambridgeshire.

Liaison and Diversion is an all-age service which provides high quality screening and assessment of individuals who have encounter the criminal justice system. Individuals may present in police custody, magistrates or crown courts in Cambridgeshire and will include offering assessments to voluntary interviewees.

L& DS assessments look to identify a wide range of health and social care vulnerabilities including mental illness, physical health needs, trauma/ personality disorder, acquired brain injury, alcohol and/or substance use, homelessness, learning disabilities or low IQ, autism, speech and language and communication needs, ADHD, etc. Women and veterans are offered assessments as a priority, as are service users who may have committed high shame crime such as taking and distributing indecent images of children and child sexual exploitation. The team also assess the needs of children and young people.

The team also provide Primary Mental Health Treatment Requirements to individuals who have been assessed as suitable for low level psychological intervention under the supervision of a psychologist.

Main duties of the job

The post holder will be responsible for the operational management of the Liaison and Diversion Service (L& D) for Cambridgeshire. The post can be based in either Cambridge or Peterborough as the L& D service is a trust-wide service. The job role will include cross-cover when needed across the service. This will include effective clinical leadership and workforce supervision, management of human and budgetary resources, ensuring the service operates evidence-based practice within the community setting as well as evident ability to co-ordinate varying tasks in care delivery and manage unplanned challenges.

The role includes working with the Senior team in fully implementing the NHS Plan, NICE Quality Standards and delivering the Trusts strategic objectives. To complete audit / evaluation of service delivery and engage with the Operational Management Team on service development plans.

You will also support the evolving team by ensuring that operational policies are adjusted and aligned to service transformation, and that innovative practice is robustly implemented, and you will be expected to maintain a visible, professional presence providing staff with assistance, advice, and support.

This post is predominately Monday - Friday 9 am - 5 pm but there may be times when flexibility is expected in line with role and responsibility. There will be times when travelling to other bases within Cambridgeshire and further afield dependant on need.

About us

Cambridgeshire and Peterborough NHS Foundation Trust is a health and social care organisation dedicated to providing high-quality care with compassion to improve the health and wellbeing of the people we care for, as well as supporting andempowering them to lead a fulfilling life.

Our clinical teams deliver many NHS services, not only via inpatient and primary care settings, but also within the community. These services include children's, adult and older people's mental health, forensic and specialist mental health, learning disabilities, primary care and liaison psychiatry, substance misuse, social care, research and development.

To achieve our goal, we look to recruit high-calibre candidates who share our vision and values. As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under-represented groups including people with long term conditions and members of our ethnic minority and LGBTQ+ communities.

Regrettably, we cannot offer sponsorship for all our job roles. If you apply for a role that we cannot offer sponsorship for, unfortunately, your application form will be rejected from the process.

Job description

Job responsibilities

Please refer to the attached job description and person specification for full details of responsibilities.

To provide operational management and support to the clinical leadership team and across the wider service.

To contribute to, quality improvement and problem-solving across the clinical pathways.

Ensuring clinical interventions are implemented in line with the latest NICE guidelines for psychological interventions.

Ensure clinical governance arrangements are in place to cover all of the clinical activity.

Ensure that staff are appropriately skilled and trained to deliver the service and to provide supervision.

Ensure satisfactory supervision arrangements are in place for all elements of service delivery.

Clinical governance arrangements are in place to cover all of the clinical activity.

To adhere to all clinical policies and procedures.

Ensure that care delivered is based on the assessment of care needs and includes a thorough risk assessment and risk management plan.

Take special responsibility for the assessment of risk about clients accessing the service.

Ensure good communication with all staff and teams, relatives and carers.

Monitor and evaluate the standard of care and take action to ensure that a high standard of care is maintained.

Identify and be responsive to the diverse cultural, social, and spiritual needs of all service users and staff.

Promote service awareness and any other relevant training to key stake holders.

Identify and intervene proactively in situations that contribute to an unsafe environment for patients and staff.

Work flexibly to ensure cover across all teams. To provide clinical interventions and assessments depending on service needs.

Contribute to and undertake duties relating to future developments in the service.

Person Specification



  • Registered Nurse for Mental Health or Learning Disability and registered with the NMC with a diploma and/or degree, Practice Educator. OR oQualified Social Worker with current registration to practice in the UK.
  • Educated to degree level or equivalent level of experience
  • Evidence of continued personal and professional development.


  • Mentor and mentorship training.
  • Teaching/coaching experience.
  • Leadership training



  • Significant post-registration experience in working with people with complex health problems and mental health needs
  • Experience in effective collaborative working.
  • Evidence of ability to drive for results.
  • Evidence of experience in service evaluation and improvements.
  • Evidence of Interdisciplinary / multi-agency working experience.
  • Demonstrated experience working on a quality improvement project.
  • Experience in supervising staff.
  • Experience in partnership working with stakeholders.
  • Experience in developing user and carer involvement strategies in service evaluation, development, and the recovery process


  • Experience in managing teams and staff.
  • Clinical audits and research.
  • Experience of working in a forensic service
  • Further training in team management/leadership

Skills and Abilities


  • Able to demonstrate commitment to high-quality care and service provision.
  • Competent IT skills including Word, outlook, excel and PowerPoint.
  • Ability to prioritise workload effectively, meeting expected deadlines.
  • Excellent analytical and decision-making skills.
  • Advanced interpersonal skills demonstrating the ability to communicate and work with a wide range of professionals
  • Ability to influence others effectively.
  • Ability to work effectively under pressure.
  • High level of self-awareness, recognising own strengths and limitations.
  • Ability to manage change and deal with conflict / stressful situations.
  • Effective negotiation skills. Ability to produce and present clear reports.
  • Effective organisational and time management skills.
  • Ability to follow instructions & support junior & senior staff.


  • Demonstrated experience in investigating SI's/complaints.
  • Experience in developing and leading new initiatives within the clinical care environment.

Knowledge and Understanding


  • Advanced experience of leadership and managing teams.
  • Advanced understanding of the mental health needs of adults and children
  • Specialist knowledge of person-centred care and its application.
  • Good knowledge of the policies and guidelines pertinent to the planning and delivery of care to adults with mental health needs.
  • Awareness of the impact of the health economies on service planning and delivery.


  • Knowledge of service improvement models and its application.
  • Knowledge and understanding of the compassion focused approach



  • Ability to foster good interagency working.
  • Ability to represent the team/service/trust in a professional manner.
  • Recognise people's right to privacy and dignity, treating every person with respect.
  • Willingness to embrace change and new ways of working.
  • Willingness to be flexible in approach and attitude.
  • Have a full driving licence and access to a car/motorbike

Employer details

Employer name

Cambridgeshire and Peterborough NHS Foundation Trust


53 Thorpe Road



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