The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. We serve a population of around 500,000 people - a figure that can increase significantly with visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately �580 million.

We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.

The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles.

We are looking for a colleague to join our Specialist Services & Surgery Care Group where we are committed to provide safe, effective, caring, and responsive care that is well-led. We have a drive for continuous improvement.

Our Care Group include:

• Audiology
• Dermatology
• Diabetic Retinal Screening (DRS)
• Endocrinology
• ENT
• Gastroenterology
• Hepatology
• Ophthalmology
• Oral & Maxillofacial (OMF)
• Orthodontics
• Renal
• Rheumatology

Main duties of the job

The post holder will provide support to the Governance Manager, Care Group Senior Leadership and Specialty Leadership Teams to assist in the delivery of safe and effective clinical services, ensuring that all governance targets, deadlines, and objectives are delivered as appropriate.

They will manage administration colleagues and act up in the absence of the Governance Manager as required. They will assume delegated responsibility for ensuring that governance arrangements are in place within the Care Group and provide guidance to staff regarding all aspects of integrated governance.

About us

The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. We serve a population of around 500,000 people - a figure that can increase significantly with

visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately �580 million.

We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.

The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles.

Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.

Job description

Job responsibilities

The Deputy Governance Manager will manage the day-to-day operational delivery of the Governance Services to ensure that:

• Substantial experience of NHS administration and/or operational management at degree level or equivalent.
• High standards of care delivery are achieved and maintained.
• Assist the Governance Manager in the development, co-ordination, implementation, and evaluation of governance within the Care Group.
• An understanding of and commitment to the principles and practice of clinical governance including, for example: risk management clinical audit and effectiveness patient and carer experience and involvement and staffing, including education, training, and continuing professional development.
• Through the clinical governance processes ensure the embedding of excellence and quality improvements within the speciality and promote learning across the care group and organisation
• An open and inclusive style of leadership to encourage team working and individual staff involvement in clinical governance planning and reporting activities.
• Excellent communication and conflict resolution skills.
• Knowledge re regulatory and advisory bodies, for example CQC, NICE.
• To actively assist in the management of governance throughput within the within the Care Group.
• Working in partnership with the Governance Manager, Senior Leadership Team (Head of Nursing, Clinical Director, and General Manager) and Specialty Leadership Team (Clinical Matron, Specialty Lead, Governance Lead and Service Manager

Please refer to JD and person spec for additional information

Person Specification

Qualifications

Essential

• Holds relevant degree or equivalent qualification / experience
• Substantial NHS experience of NHS admin or operational management or equivalent role

Desirable

• Evidence of CPD
• Professional qualification

Experience

Essential

• Substantial NHS admin or operational management or equivalent role
• Previous managerial experience
• Expereince in incident reporting systems
• Experience in complaints response or willingness to undertake training

Desirable

• Experience of using modernisation tools
• Experience in service improvement techniques

Training

Essential

• Substantial experience of administration systems and or operational management or equivalent
• Working knowledge of Microsoft office and associated applications
• Comitted to own personal development and willing to undertake any required training to support the role applied for
• Experience in line management and an understanding of HR management and processes

Desirable

• Working knowledge of NHS electronic systems eg PAS, Maxims, eNotes
• ECDL or equivalent

Employer details

Employer name

Royal Cornwall Hospitals Trust

Address

RCH

treliske

truro

TR1 3LJ

Any attachments will be accessible after you click to apply.

156-6181828-A