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Deputy Private Patient Manager

Somerset NHS Foundation Trust
£28,407 to £34,581 a year
Closing date
23 Jul 2024

View more

Other Health Profession
Band 5
Contract Type
Full Time
Providing a first-class, professional service to all our stakeholders ie Consultants, Patients and Insurance Companies.

Be able to achieve complex financial negotiations with stakeholders, responsible for ensuring accurate pricing of our services.

Responsible for ensuring petty cash is recorded incorrectly.

Represent the private patient service at meetings, dealing with complaints, marketing etc

Be able to work to tight deadlines under pressure.

High level of analytical skills so can interpret numerical data and produce reports and graphs etc

Main duties of the job

Deal with day-to-day finance issues, initiating appropriate responses to provide patients, consultants and health insurance companies with required information, invoices in a friendly and professional manner.Receive telephone calls, accepting messages on behalf of members of the specialty team, taking appropriate action where necessary.Liaise with appropriate internal and external stakeholders ensuring all patients are authorised by health insurers or if fixed cost all payments are collected prior to admission.Type all forms of clinical correspondence as dictated by clinical staff, by use of audio or copy typing. Produce copies for appropriate agencies, filing copies in correct sequence, ensuring follow-up arrangements are in place, listing outstanding investigations on the hospital database system.Process financial data, being able to present information in spreadsheet and graph formats.Participate in team and Trust meetings as requested as Deputy Private Patient Manager.

About us

As an organisation, the NHS offers a wide range of benefits including flexible working, fantastic pension contributions, market leading annual leave allowance, career progression and regular conversations, not to mention our Blue Light Card and NHS exclusive discounts.The benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone's throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London.There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable. You will to experience the best of both in Somerset, the countryside and the cosmopolitan -- there is truly something for everyone!

Job description

Job responsibilities

Please see attached Job Description & Person Specification for further details of duties and responsibilities.

Person Specification



  • Educated to Degree or equivalent level or experience in Management or Business
  • Evidence of a finance role



  • NHS private patient operational management experience
  • Experience of demand and capacity planning
  • Experience of financial operations, spreadsheets, anyalysing complex finance data

Employer details

Employer name

Somerset NHS Foundation Trust


Musgrove Park Hospital

Musgrove Road




Any attachments will be accessible after you click to apply.


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