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Assistant Imaging Access Manager

Royal National Orthopaedic Hospital NHS Trust
£32,720 to £39,769 per annum inclusive of HCAS
Closing date
24 Jul 2024

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Other Health Profession
Band 5
Contract Type
Full Time
We are looking for a dynamic individual to take on this role as the Assistant Access Manager for Imaging. This is an exciting opportunity to support the service with a number of service developments in the coming year.

The administrative team are integral to the department and work closely with a wide range of specialist clinical staff.

This role would suit an experienced administrative staff member who is looking to develop their skills in a supportive environment leading and managing a team of administration coordinators and receptionists to meet operational targets and deliver a high standard of care to patients.

As a member of this team you will have an opportunity to be a part of an expanding service. You will also be involved in organising patient journeys through the diagnostic process for the various client groups.

You will work closely with other members of the clinical team as well as coordinators from other services.

For an informal discussion please contact Nesha Patel (Elective Access Manager) on 0203 9470221.

Main duties of the job

Manage personal workload to meet both corporate and personal deadlines.

Prioritise workload in a way that enables the delivery of both important and urgent tasks.

Manage staff and delegate appropriate tasks, ensuring competence of the staff to whom work is delegated.

Organise daily staff briefings and Imaging utilisation meetings. Organise other meetings as appropriate. To keep up to date minutes of all meetings.

To attend MDT and other utilisation meetings as required.

Have key up to date knowledge of all targets and processes relating to the patient pathway process for suspected and diagnosed cancer patients and other urgent referrals

*Please see the attached Job Description and Person specification for more information on the role requirements and duties.

About us

Royal National Orthopaedic Hospital NHS Trust (RNOH) is the largest orthopaedic hospital in the UK and a global leader in our field. We provide a dynamic working environment where we support frontline staff to implement improvements so that we can realise our vision of being a world leading neuro-musculoskeletal hospital providing the best patient care and staff experience in the NHS, delivering world leading research, and offering a strong foundation of education, training and career progression. Our dedicated staff come from diverse backgrounds, and our patients benefit from the wide range of experience they bring to the trust. RNOH brings unrivalled expertise together in one place allowing us to deliver some of the world's most complex and innovative care to our patients.

RNOH is rated good by the CQC and covers two sites, one in central London and one in Stanmore - which has recently opened The Stanmore Building, a new, state-of-the-art inpatient facility.

For more information, please access the following link:

Job description

Job responsibilities

Please see the attached Job Description and Person specification for more information on the role requirements and duties.

Person Specification

Knowledge and Experience Qualifications / Training


  • Extensive specific administrative knowledge gained by education or relevant experience equivalent to Degree level.
  • Excellent IT skills
  • Experienced knowledge of waiting list management
  • Experienced knowledge of PAS
  • Experience of using computerised data systems
  • Experience of using information systems
  • Understanding of patient pathways
  • Experience of Staff Supervision


  • Full range of administrative experience within the NHS - minimum two years.
  • Previous experience of working within the NHS
  • Knowledge of national NHS access targets
  • Understanding of medical terminology
  • Knowledge of operational running of imaging services

Planning & Organisational Skills


  • Ability to make decisions, organise and priories a varied workload, to use own initiative and work unsupervised
  • Ability to plan work for self and team prioritising key
  • Robust and persistent in pursuit of organisational objectives and maintaining personal credibility


  • Ability to prepare clear and accurate information

Responsibility for Equality, Diversity and Inclusion


  • Demonstrable commitment to anti-discriminatory and inclusive behaviours and practices

Skills and Abilities


  • Able to work in a team
  • Able to use own initiative
  • Excellent communicator
  • Able to work autonomously
  • Excellent Customer Service skills


  • Confident in making difficult decisions and influencing others

Employer details

Employer name

Royal National Orthopaedic Hospital NHS Trust


Royal National Orthopaedic Hospital



Any attachments will be accessible after you click to apply.


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