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Senior Infrastructure Engineer

East Suffolk and North Essex NHS Foundation Trust
Colchester / Ipswich
£43,742 to £50,056 per annum
Closing date
24 Jul 2024

View more

Other Health Profession
Band 7
Contract Type
Full Time
This is an outstanding opportunity for an experienced Senior IT Infrastructure Engineer with proven technical skills and knowledge to be a part of the IT Third line support team.

By joining our Infrastructure team, you will play a key role in shaping the future of healthcare delivery, enhancing patient outcomes, and optimising healthcare. This is a unique opportunity to be part of a dynamic team, contributing your expertise to a project that promises impactful change. If you are passionate about healthcare technology and eager to make a real difference, we welcome you to join us on this transformative journey.

Our work schedule for the team includes process improvements and project delivery where we have a number of key infrastructure initiatives underway including (Win11 deployment, Unified Communications, AD domain consolidation, Legacy technology replacement).

We value teamwork, enthusiasm and dedication to delivering exceptional customer service. In this fast-paced environment, you will face diverse challenges every day. You can look forward to a varied, inspiring and rewarding career.

Main duties of the job

  • You will lead the resolution of complex infrastructure challenges, conducting root cause analysis & implementing preventive measures.
  • Designing & implementing production environments to ensure alignment with Trust strategy and project initiatives.
  • Providing strategic direction & solution design across all core technologies.
  • Undertaking research & development initiatives on a range of emerging technologies.
  • You will manage 3rd party maintenance contracts ensuring adequate cover, quality & value for money.
  • Develop an understanding of the Trusts and NHS Network, Telecoms & IT systems sufficiently well to be able to advise users on any problems encountered
  • Pro-actively review new and emerging technologies with its subsequent application according to the Trust's business requirements, where relevant, provide input into business cases.
  • You will also play a vital role in providing technical consultancy for IT projects. Your input & expertise will help shape the implementation of new technologies, system upgrades, and infrastructure enhancements.

Please notethis job advert will be open for a longer than usual timeframe due to the festive period. Applicants should expect to hear from us in early January regarding their application, with an interview likely in Mid-late January.

About us

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.

We are one of the largest NHS organisations in England, employing more than 12,000 staff.

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

Our philosophy is thatTime Mattersto everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

Find out about living and working here

Job description

Job responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Person Specification



  • Proven experience in a Support/Infrastructure management Capacity with experience of supporting a complex multi-vendor environment.
  • Handling complex organisational issues and constraints.
  • Proven experience of workload planning and delivery of key targets within a service environment.
  • Development and documentation of standard build documents and operating procedures
  • Experience of managing /leading a team
  • Project management/co-ordination


  • NHS IT experience
  • A good working knowledge of Information Security ( ISO27002 principles and practices)



  • Relevant degree or equivalent qualification or significant experience of working at degree level
  • Management /leadership qualification or equivalent knowledge at post graduate level
  • Evidence of continued professional development


  • Project Management Qualification

Knowledge and Skills


  • LAN/WAN & Wireless Networking design and concepts
  • VOIP & Analogue Phone system design and concepts
  • Financial procedures including budgetary management
  • Extensive knowledge of IT architecture and standards
  • Strong communication skills both written and verbal


  • Software packaging
  • Azure/Cloud
  • Sophos UTM

Employer details

Employer name

East Suffolk and North Essex NHS Foundation Trust


Colchester / Ipswich

Colchester / Ipswich


Any attachments will be accessible after you click to apply.


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