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Service Manager - CYP Mental Health

Lancashire & South Cumbria NHS Foundation Trust
£50,952 to £57,349 a year per annuum
Closing date
23 Jul 2024

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Mental health
Band 8A
Contract Type
Full Time
An exciting opportunity to recruit an Operational Service Manager within the Specialist network has become available, supporting the children and young people's mental health services. The job role is a full time band 8a and can offer a flexible working pattern if required.

The post holder will support the Associate Director of Operations in the effective operational management of services for young people. New investment monies ensures the introduction of new pathways and operational models into the children and young people's mental health services throughout Lancashire and South Cumbria and supporting the introduction of these will be an exciting part of the role. The post holder will have experience of waiting list management, and will be able to demonstrate leadership and management skills, including the ability to manage change.

Main duties of the job

The post holder is responsible for the operational management of services within Children & Young People's Mental Health Services (CYPMH). They will ensure that service lines deliver patient pathways that meet all quality and operational performance targets and that these are monitored and tracked. The post holder will lead, develop and manage teams within a portfolio to ensure that our services provide a high quality care for our service users.

The post holder will be required to form effective working relationships internally by working collaboratively with other service managers of different multi-disciplinary teams, and external with clinical commissioning groups. Effective communication and interaction will also be required with stakeholders in other networks and with external stakeholders such as commissioners and other service providers, both NHS and voluntary sector.

The post holder will work in line with the Trust's corporate objectives and will be expected to make a positive contribution to the provision of health service The post holder will be expected to work in line with the Trust values and behave in a manner that facilitates the development of autonomous teams and individuals that are empowered, engaged and committed to continually delivering excellent care with compassion.

About us

Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.

The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.

Lancashire & South Cumbria Foundation Trust encourages flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as term time, part time, compressed hours, flexi-time and career breaks. We encourage applicants to state clearly on their application forms this request and discuss these options at interview.

Job description

Job responsibilities

For more information please visit our website via Lancashire & South Cumbria NHS FT.

Please see attached the job description and person specification for more information about this role.

Person Specification



  • oEducated to Masters degree level or equivalent appropriate professional management qualification oParticipation in continuing professional development to improve and update specialist knowledge



  • oExperience of operational management oDetailed understanding and experience of the operation healthcare services and performance targets oExperience of managing a budget. oExperience of successful project management. oExperience of managing people in accordance with HR procedures oKnowledge and experience of risk assessment and management

Skills & Abilities


  • oWell-developed analytical & problem solving skills oIT literate with well-developed skills for the use and application of information technology systems including file management, safe and effective internet use, Outlook, Word processing, PowerPoint, Access and Excel. oProven ability to achieve targets and objectives owithin a demanding and pressured environment against challenging deadlines. oWell-developed organisational and people skills to facilitate working with clinical teams oProven ability to manage large groups of staff and implement human resource strategies. oAbility to empower, coach and support staff. oWell-developed written and verbal communication skills together with influencing and negotiating skills for interacting with individuals across other service lines/localities

Employer details

Employer name

Lancashire & South Cumbria NHS Foundation Trust


L7F9 L9058 Management CYPMH Integrated



Any attachments will be accessible after you click to apply.


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