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Band 8c Senior Operations Manager - (Royal Free site)

Royal Free London NHS Foundation Trust
£78,163 to £88,884 per annum inclusive of HCAS
Closing date
23 Jul 2024

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Other Health Profession
Band 8C
Contract Type
Full Time
We are looking for an exceptional Senior Operations Manager to join our team at the Royal Free Hospital. This post sits within the Acute Medicine, Emergency Care and Older People Division. This is both a challenging and exciting place to work. While we face the same financial and performance pressures as all NHS Trusts, we are undertaking significant projects to improve healthcare delivery through the UEC Improvement Programme launched in July 2024.

You will be operationally responsible for acute medicine, emergency department and older people's services, including four wards, frailty team, Same day emergency care, Acute assessment Unit and UTC. As well as providing leadership with the Divisional Clinical director, Head of Nursing across the Division . You will therefore have well-honed performance management skills coupled with an understanding and appreciation of complex clinical and discharge pathways. You will also head up a range of service development initiatives directly as well as working with and through your teams, colleagues and peers to deliver Divisional wide improvement.

Your ability to engage and lead teams through change and act as an expert negotiator will be vital. You will deliver a selection of productivity schemes and therefore will have strong business management skills coupled with sound financial knowledge.

Main duties of the job

Full details of the job and responsibilities of this role are in the job description attached to this advertisement.

The Royal Free London NHS FT believes in developing talent so the successful individual will be supported with any relevant training and mentorship necessary for success in the role. We are seeking an astute, talented leader so if this sounds like you and you are looking for a position where you are valued, developed and constructively challenged every day, then don't miss out on this opportunity.

About us

The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A& E, deliver over 8,000 babies and carry out more than 17million tests.

Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top

For more information please follow link

Job description

Job responsibilities

Full details of the job and responsibilities of this role are in the job description. The role is to support the Divisional Leadership Team and the Divisional General.

Person Specification

Royal Free World Class Values


  • Demonstrable ability to meet the Trust Values



  • 1 st degree or equivalent
  • Management qualification
  • Evidence of continuing personal development


  • Post graduate qualification



  • Substantial senior management experience, in the NHS or equivalent
  • Evidence of leading and managing change within a complex environment
  • Strategic planning and project management
  • Managing large and complex budgets
  • Managing a cross-site, complex function



  • Ability to work under pressure and flexibly in a dynamic environment
  • Diplomatic style
  • Attention to detail

Skills and Knowledge


  • Leadership of a multidisciplinary team and delivering to deadlines and within resources.
  • Significant acute operational management experience in a complex healthcare organisation
  • Management of staff
  • Effective communication skills
  • Service planning and project management
  • Broad understanding of the NHS and key policy issues which effect performance
  • Significant complex budgetary management
  • Demonstrates excellent negotiation skills
  • Ability to achieve effective team working within the division and across divisions
  • Numerate, IT literate, analytical and able to use business intelligence effectively. Demonstrate advanced influencing and negotiation skills


  • Aptitude to engage in constructive collaboration with internal and external stakeholders to achieve success through partnership

Employer details

Employer name

Royal Free London NHS Foundation Trust


Royal Free Hospital

Pond Street



Any attachments will be accessible after you click to apply.


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