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Delivery Officer

Central and North West London NHS Foundation Trust
£32,720 to £39,769 a year pa inc HCAS
Closing date
23 Jul 2024

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Other Health Profession
Band 5
Full Time
Brent Integrated Care Partnership has a number of exciting opportunities available, supporting the borough based partnership to deliver its objectives in a changing and evolving health and care landscape. We have 11 roles available, hosted by CNWL but working as part of a wider partnership of health and care organisations in Brent.

About the Roles

Most of the roles available are being advertised on a permanent basis, but others are being advertised on a fixed term 12-month basis, due to changing needs within the organisation over time. The current roles are available on trac jobs are below with reference numbers

333-J-M-0186 - Senior Programme Officer - Mental Health (Band 7, permanent)

333-J-M-0190 - Programme Officer - Mental Health Access and Demand (Band 6) - fixed term for 12 months

333-J-M-0189 - Executive Assistant to the Managing Director of the ICP - Band 5 (Permanent)

333-J-M-0188 - Project Officer - Children's Workstreams (Band 6) - fixed term for 12 months

333-J-M-0187 - Senior Programme Officer - Enabler Workstreams

333-J-M-0181 - Head of Neighbourhoods and Integration - Band 8C

333-J-M-0183 - Primary Care Workforce Manager ( Band 7)

333-J-M-0184 - Director of Systems Improvement and Delivery (Band 9 )

333-J-M-0185 - Programme Manager - Community Services and Long-Term Conditions (Band 8a)

Main duties of the job

As a Business Officer of the Brent Borough Team, you will play a vital role in supporting the Business Manager in various operational and administrative tasks, including the pro-active co-ordination of committees. You will work closely with the Business Manager to ensure the smooth functioning of day-to-day business operations and contribute to the overall efficiency and success of the organisation.

The role is to provide a comprehensive, effective, and high-quality business admin support to the Brent Borough Team and Brent ICP. This includes:

Assisting with relevant administrative duties as necessary including effective diary


o Arranging and attending meetings, booking venues, drafting agenda, taking and transcribing minutes, sometimes of a complex nature, and distributing all relevant documentation within specified deadlines.

o To undertake work of a confidential nature that must be carried out with maximum discretion and diplomacy in line with the organisation's policy, e.g., personal folders, sickness absence monitoring.

o Assist with monitoring of and compliance regarding mandatory training.

About us

Brent Integrated Care Partnership(Brent ICP) brings together health and care organisations from across the borough. It aims to work collaboratively with all the health, care and wellbeing organisations that serve the community of Brent.

The partnership includes:

Brent Council

London North West University Healthcare NHS Trust

Healthwatch Brent

Central London Community Healthcare NHS Trust

Central and North West London NHS Foundation Trust

North West London ICB/ ICS

The ICP is dedicated to improving the health and wellbeing of residents and is committed to working with all of our diverse communities to ensure everyone's needs are met.

We aim to place the resident at the heart of health and care services in order to tackle health inequalities together - working as equal partners and with a collective goal to improve the wellbeing of everyone in Brent.

Because we want the roles to be available to people from a range of different professional backgrounds, these roles are being advertised in CNWL and at Brent Council. The roles will be based at Brent Civic Centre in Wembley, and will involve 3 days working in the office per week, with home working available for the other days.

Job description

Job responsibilities


Administrative Support:

Provide administrative support to the Business Manager, including scheduling meetings, managing calendars, and handling correspondence.


Serve as a point of contact between different departments and external stakeholders.

Facilitate communication and collaboration to achieve common goals.

The post holder will be required to maintain constructive relationships with a broad range of internal and external stakeholders, such as senior managers in provider organisations and the ICP Partnership Board.

Participate in relevant internal and external working groups/projects, services, and initiatives to provide, information and analytical advice to strategic leads.

Work with members of the Team to develop and implement project data collection systems that will provide accurate and timely data.
  • Communicate information and issues, including briefings and reports, to job manager, strategic lead/ strategic manager as appropriate

Process Improvement:

Identify opportunities for process improvement and efficiency enhancement.

Work with the Business Manager to implement changes and streamline workflows.

Project Coordination:

Assist in coordinating various projects and initiatives across departments.

Monitor project timelines and deliverables to ensure timely completion.

Undertake projects and oversee their deliver and report on outcomes as agreed with the Business Manager.

Policy Development

Propose changes to own project, service, initiative work, informing policy and making recommendations for more effective delivery.

Contribute to the review and development of existing project information management systems and contribute to the development of an integrated approach to project management.

Person Specification

Education & Qualifications


  • Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area
  • Knowledge of administrative procedures, project management or information analysis.


  • Basic knowledge of project principles
  • Previously worked in similar position within the public sector
  • ECDL



  • oExperience of working in a programme delivery environment and of delivering effective administration.

Attitudes, aptitudes, personal characteristics


  • Ability to work on own initiative, be a self-starter, proactive and respond accurately to tight deadlines, and able to prioritise between conflicting demands.
  • Ability to network effectively and develop excellent working relationships.
  • Ability to manage discrete projects.
  • Skills for manipulating information. Advanced keyboard skills, use of a range of software


  • Ability to navigate a highly political and sensitive environment.

Employer details

Employer name

Central and North West London NHS Foundation Trust


Brent Civic Centre



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