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Assistant Operations Manager

Aneurin Bevan University Health Board
£28,834 to £35,099 per annum pro rata
Closing date
30 Jul 2024

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Other Health Profession
Band 5
Contract Type
Full Time
We have an exciting opportunity for an individual to work within the Estates & Facilities Division and as such we are looking to appoint a highly motivated and conscientious individual to work as an Assistant Operational Manager.

The post-holder will provide managerial support to Service Managers in the Estates & Facilities Division. The post holderwill be expected to deputise in their absence interfacing with internal Health Board services, and external agencies.

Whilst this is an essential management role within the Division, it also aims to provide the post-holder with broad experience and organisational knowledge to underpin development into more senior management positions.

Main duties of the job

  • Access financial systems and support the Manager to ensure that budgets and financial allocations meet corporate financial targets.
  • Support the Manager to administer all Health & Safety regulations, ensuring that effective monitoring arrangements are in place and training of staff is up to date.
  • He/she must ensure effective Operational Policies & Procedures, are implemented uniformly throughout all services, and also ensure consistency in interpretation and implementation of all Health Board Policies and Procedures.
  • Work with Trade Union partners and staff to ensure good employee relations are maintained and that operational issues and future developments are communicated consistently.
  • Assist in developing and providing appropriate emergency procedures and contingency plans.

The ability to speak Welsh is desirable for this post English and/or Welsh speakers are equally welcome to apply.

About us

Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. This includes the Grange University Hospital which provides specialist and critical care and is the newest addition to the clinical futures strategy opening in November 2020. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Person Specification

Education & Qualifications


  • Good general standard of education
  • Advanced Food Hygiene qualification, or be prepared to attain it within defined timescale
  • Recognised Supervisory or Facilities/Works Management Qualification, OR equivalent level of knowledge and experience
  • Evidence of continuing professional development

Knowledge & Experience


  • Understand quality and service standards
  • Previous experience of budgets and staff management
  • Ability to demonstrate Day to Day control of departmental budgets and take effective remedial actions
  • Knowledge of developments in catering & cleaning techniques
  • Knowledge and understanding of principles of HACCP and C4C
  • Understand ABUHB Statutory and Mandatory requirements Understand and able to demonstrate customer care principles
  • Knowledge of 'Continuous Improvement


  • Experience of change management
  • Experience of partnership working
  • Previous experience of supervision or managing one or more facilities services
  • Specialised knowledge in some parts of facilities/works management
  • Understanding of corporate governance framework
  • Awareness of the Welsh Assembly Government national standards

Skills and Ability


  • Articulate and numerate
  • Excellent communication skills (written and verbal)
  • IT Literate on relevant Microsoft Office packages
  • Demonstrate leadership of teams and multi disciplinary groups
  • Able to communicate effectively to internal and external stakeholders
  • Able to contribute to the production of departmental policies/procedures/protocols
  • Confident training skills
  • Able to apply creative thought to develop effective solutions, a constructive approach to problem solving
  • Ability to meet deadlines
  • Flexible and adaptable to change


  • ECDL

Personal Attributes


  • Self-motivated and pro-active
  • Flexible and able to react to needs of the service
  • Approachable
  • Ability to operate in a confidential and professional manner
  • Able to enthusiastically promote the services
  • Good time management
  • Able to work under pressure Energetic, determined and focussed
  • Ability to demonstrate appropriate empathy in emotive circumstances for staff, patients or relatives
  • Awareness and respect for cultural diversity

Other Requirements


  • Able to travel between Health Board sites
  • Willing to work at different locations within the Health Board, and work unsociable hours
  • Willing to undertake future training as required by the post

Employer details

Employer name

Aneurin Bevan University Health Board


Royal Gwent Hospital


NP20 2UB

Any attachments will be accessible after you click to apply.


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