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Information and Service Improvement Analyst

Sheffield Teaching Hospitals NHS Foundation Trust
£43,742 to £50,056 Per annum pro rata for part time staff
Closing date
22 Jul 2024

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Other Health Profession
Band 7
Contract Type
Full Time
Working with the Specialised Cancer Medicine and Rehabilitation the role will provide senior information analyst support to the management team within the care group. Working closely with multi-disciplinary colleagues across a range of specialities including Haematology, Infectious Diseases, Sexual Health Services, Spinal Injuries, Clinical Immunology & Allergy, Dermatology and Oncology.

Main duties of the job

Deliver a high-quality information analysis service to Directors, Clinicians, Senior Managers and other healthcare professionals, both internally and externally, in respect of strategy and operational requirements to support commissioning, research, business planning processes, performance management and the corporate requirements of the organisation.

Support strategic programmes of work in progress or in development which are designed to drive forward transformational change and improve services for our patients and staff. Currently there are developments in Haematology services, HIV service, Sexual Health Service and Spinal Cord Injury Services. This role will work alongside established project and service managers to drive forward the service improvement initiatives.

Act as lead specialist in discrete areas on the development of information reports to meet new and complex requirements.

Provide line management and workload co-ordination for the Business Analyst team across the Care group.

About us

You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.

The SCMR Care Group at Sheffield Teaching Hospitals NHS Foundation Trust provides secondary care services for the entire adult population of Sheffield and highly specialised tertiary services to wider geographical regions.

The clinical services include Specialist Oncology services including SACT and Radiotherapy General Haematology, Haemato-oncology and Haemostasis & Thrombosis services Infectious Diseases & Tropical Medicine Sexual Health Services Dermatology Clinical Immunology & Allergy Spinal Injuries Rehabilitation and Specialist Prosthetics Limb, Orthotic and Wheelchair services.

Job description

Job responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Person Specification



  • Degree in a relevant subject or relevant experience


  • Higher degree



  • Working within an information environment, including current or previous experience of the NHS.
  • Database development
  • Exposure to an environment with a philosophy of continuous improvement.
  • Experience of deriving, manipulating, and converting large volume and often complex data sets for further statistical analysis to assist improvement partners to baseline and evidence measured improvement.


  • Experience of working in an acute trust

Special Skills/Aptitudes


  • Expert level of skill in information analysis and synthesis, including the ability to receive highly complex and sensitive information on patient details and diagnoses and the ability to interpret, draw conclusions from it and synthesise new knowledge from the findings. The data may be conflicting and may be contentious to those receiving it. The post holder must have an understanding of the issues facing the NHS and strategic objectives
  • Ability to interpret national policy and guidance documents to provide expertise on information issues.
  • Ability to make decisions and show considerable initiative in the formulation of recommendations and subsequent actions.
  • Expert technical knowledge of information systems including in depth knowledge of NHS data definitions.
  • Expert skills in complex data extraction from the Trust's information databases including the use of Structured Query Language (SQL) and manipulation of this data in spread sheets and PC applications such as Excel and Access, using skills at an advanced level of expertise.
  • Good knowledge of PbR and the contracting process, and an awareness of the business-critical implications for the Trust.
  • Competent programming skills and experience using R and R Studio.
  • Application and a sound understanding of statistical analysis techniques with the ability to produce a variety of graphical representations of complex information with a particular focus on time series data such as Run Charts and Statistical Process Control (SPC) charts.
  • Good knowledge of service improvement techniques with an emphasis of measured evidenced improvement.
  • Application and a good understanding of Dr Foster benchmarking and reporting tools.
  • Develop and deploy a diverse range of modelling techniques to plan, analyse, quantify, develop and improve services alongside improvement partners.
  • Develop small bespoke software applications to assist SI colleagues and improvement partners to collect consistent improvement data.
  • Excellent interpersonal skills - the ability to form positive relationships with stakeholder at all levels of the organisation
  • Possesses energy and enthusiasm or delivering improvement.
  • Committed to continuous professional development.
  • Excellent organisational skills and an ability to prioritise an unpredictable workload with frequent disruption.
  • Ability to manage a diverse workload and to meet set deadlines on own initiative and without close supervision
  • Excellent attention to detail, whilst maintaining the ability to see the bigger picture.
  • Leadership skills and the ability to motivate others and demonstrate honesty and integrity

Employer details

Employer name

Sheffield Teaching Hospitals NHS Foundation Trust


Weston Park Hospital

Whitham Road


S10 2SJ

Any attachments will be accessible after you click to apply.


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