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Account Development Manager Fleet Solutions

Northumbria Healthcare NHS Foundation Trust
Seaton Delaval
£42,618 a year Fixed level 6 salary plus up to 12% bonus
Closing date
23 Jul 2024

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Other Health Profession
Band 6
Contract Type
Full Time
The Fleet Department is responsible for the generation of non-core income for re-investment into patient care. The two main areas of success are NHS Fleet Solutions and NHS Home Electronics. Both businesses operate in the competitive salary sacrifice marketplace. An office-based team consisting of 60 members of staff have responsibility for the delivery of the service.

Main duties of the job

Reporting to the Head of Account Management, the Account Development Manager's primary role is to ensure the continued growth and success of Northumbria Healthcare Group's non-core revenue services. The postholder will be responsible for managing a strategic portfolio of customer accounts for Fleet's growing number of public sector/not-for-profit clients.

About us

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality - opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England? Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn't, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way! Please read 'applicant guidance notes' before submitting your application.

Job description

Job responsibilities

  • Provide excellent customer service and positive promotion of our commercial services, to internal and external customers.
  • Work effectively and positively with all stakeholders to promote Northumbria Healthcare Groups commercial brand values, ensuring that all are aware of the business quality and service focus.
  • Continually update knowledge and understanding of the other commercial services we offer, to be able to share best practice among the client base.
  • Continue to develop a network of contacts within new and existing customers, to gather business information and identify leads.
  • To identify opportunities including the research, collection, and analysis of relevant information, providing data and statistics.
  • Deputise for the Head of Account Management and/or Group Sales Director, as required.
  • Assist with supervision of the sales and account management support team, as required.

Person Specification



  • Educated to degree level or 5 years (minimum) experience working in B2B environment


  • Excellent reporting skills
  • Excellent presentation skills



  • Previous experience working in an account management role
  • Previous experience using a CRM system
  • Proven track record of growing commercial business



  • Full driving licence.

Employer details

Employer name

Northumbria Healthcare NHS Foundation Trust


Northumbria Manufacturing and Innovation Hub

Avenue Road

Seaton Delaval

NE25 0QJ

Any attachments will be accessible after you click to apply.


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