Skip to main content

Service Manager - Medicine

Homerton Healthcare NHS Foundation Trust
£51,488 to £57,802 a year p.a. inc
Closing date
22 Jul 2024

View more

Other Health Profession
Band 7
Contract Type
Full Time
The Trust wishes to appoint an ambitious and motivated individual to support the operational management of the Emergency, Medicine and Rehabilitation Services Division (EMRS). The EMRS Division employs c.1,400 staff and is responsible for medical, community and emergency services across acute and community settings.

This post will provide general operational management and business support to a number of urgent care and medical services, as well as provide direct operational management of respective teams. The postholder will be fully involved in planning and achieving the divisions overall objectives and will work as a member of the divisional management team.

The successful candidate will possess the ability to work closely with senior clinicians, effectively manage performance against a range of standards and generate clear strategic plans for their services.

This is an exciting role for an aspiring manager within an organisation that has a reputation for developing and promoting talented individuals.

Please Note: Previous Applicants Need Not Apply

Main duties of the job

  • Work with the divisional management team, Associate Medical Director, Operations Director, Head of Nursing, Clinical Leads and Heads of Service to ensure the achievement of performance and other local and national clinical and non-clinical targets.
  • Work with the divisional management team within specific clinical areas and in partnership with operational managers and clinicians to ensure the effective provision of consistent quality services.
  • Provide first line operational management to outpatient and administrative departments and supervise systems and processes.
  • In liaison with the Head of Nursing, ensure appropriate systems and processes are established in departments and areas to support the robust reporting and progress of governance, risk and safeguarding issues
  • Manage designated financial resources within budget and support theOperations Director/Head of Nursing in financial management within the directorate
  • Support the development of service line reporting and service line management across the division

About us

Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.

We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of Outstanding from the Care Quality Commission (CQC).

Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.

Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times.

We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.

Homerton has a proud tradition of supporting and developing its staff, including its well-regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.

Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s on this page.

The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.

Person Specification



  • Degree level or demonstrable ability to work at degree level


  • Management qualification



  • Substantive management experience within a healthcare or related environment


  • Business planning Project and change management



  • Proven leadership abilities
  • Staff and performance management skills and the ability to deal promptly and appropriately with staffing issues as they arise
  • Ability to use own judgement and initiative and prioritise workload
  • Excellent written and oral communication skills
  • Able to behave confidently and assertively and influence a wide range of staff
  • Able to work under pressure and to deadlines
  • Able to analyse and assimilate complex information
  • Project management and ability to deliver work on target and to tight deadlines
  • Advanced user of Microsoft Office
  • Ability to problem solve and make effective decision in a high pressure environment
  • Able to chair/lead meetings
  • Financial and budget management skills


  • Able to use modelling tools and conduct statistical analysis
  • Strategic thinker
  • Experience of developing business cases and new business proposals



  • Knowledge/understanding of confidentiality issues
  • Knowledge of audit, clinical governance mechanisms & CQC standards
  • Knowledge of the NHS plan, NSF and modernisation and service improvement tools


  • Knowledge of Operational management, planning and commissioning guidelines and targets



  • Commitment and adherence to the Equality Act
  • Understanding of the Trust values
  • Co-ordinator and team player

Employer details

Employer name

Homerton Healthcare NHS Foundation Trust


Homerton Healthcare NHS Foundation Trust

Homerton Row


E9 6SR

Any attachments will be accessible after you click to apply.


Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert