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Senior Pharmacy Technician - Homecare and High Cost Drugs

Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Gobowen, Oswestry, Shropshire
£35,392 to £42,618 per annum
Closing date
22 Jul 2024

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Pharmacist, Pharmacy technician
Band 6
Contract Type
Full Time
Following new investment in the Pharmacy, we are looking for an experienced, registered Pharmacy Technician to work alongside the Senior Pharmacist for Homecare and High-cost drugs in leading the Pharmacy Homecare Service and managing high-cost drugs. The Trust has an excellent reputation for delivering Rheumatology and Metabolic Bone Services to the whole of Shropshire and neighbouring counties in England and Wales and the Pharmacy Homecare Service supports these patients in delivering cutting edge medicines to over 2,300 patients. This demand is growing as new therapies and NICE guidance become available. As the Senior Pharmacy Technician for Pharmacy Homecare, you will work closely alongside a team of experienced technical, professional and homecare administration staff to maintain and develop a high standard of Medicines Homecare to patients with often long term and complex conditions who receive their medication at home. The role will involve direct patient communication, liaison with clinicians, clinical pharmacists and nurse specialists as well as external homecare and pharmaceutical companies.

** Banding subject to Agenda for Change evaluation **

Main duties of the job

You must be a qualified pharmacy technician and registered with the General Pharmaceutical Council. Have excellent organisational skills and the desire to provide a high quality, safe, effective and efficient service to our patients. You must be able to work under pressure, prioritise work and be able to work alone as well as part of a team. You will also supervise and manage other members of the team. The role ensures that RJAH homecare services are of a consistently high quality and in line with the Royal Pharmaceutical Society Homecare Standards and local policy and procedures.

The role will work closely with the Trust Finance Team and our partners across the ICS to ensure that medicines are appropriately invoiced to the correct commissioners and the Trust adheres to the Best Value Medicines principles. The postholder will lead on establishing reporting mechanisms to ensure good financial governance and oversight.

The role also includes a regular operational commitment in order to maintain competencies and demonstrate fitness to practice as a registered pharmacy technician. You'll need to be able to work over 7 days of the week, hours of work as required. The department offers a weekend and bank holiday service which you will be expected to participate in.

About us

The Robert Jones and Agnes Hunt Orthopaedic NHS Trust (RJAH)is one of the leading orthopaedic hospitals in the country, with some of the highest levels of staff and patient satisfaction, as well as a strong reputation for research and innovation.

Joining RJAH is more than just a job - we want our people to have the best opportunities to thrive in their role.We have a range of fantastic staff benefits on offer to everyone who joins RJAH and you'll have access to outstanding professional development opportunities and state-of-the-art facilities - including our recently-opened �6 million Headley Court Veterans' Orthopaedic Centre (the first unit of its kind in the UK).RJAH has strong links with a range of universities including Staffordshire, Keele, Glyndwr, Chester and Birmingham.The hospital is located on a site outside Oswestry in Oswestry, just off the A5. The nearest train station is in Gobowen, approximately two miles from the hospital. The station is part of the Chester to Birmingham line.We are based in North Shropshire, close to the border with North and Mid Wales. It is one of the most attractive parts of the country, with a rich historic culture and excellent transport links. It offers outstanding opportunities for anyone who enjoys an outdoor lifestyle or is looking to raise a family.

Job description

Job responsibilities

HOMECARE SERVICE (Principal Duties)

1. Liaise and communicate effectively with all members of the homecare team involved in the prescribing, supply and delivery of Homecare medicines including Homecare providers.

2. Process invoices on the Pharmacy computer system, checking prices and contract details, ensuring compliance with the Trusts Better Payments policy. Where discrepancies are found, liaise with relevant homecare companies to resolve.

3. Input, search and retrieve data relating to the Homecare service using Trust computer systems and databases.

4. Check account statements from homecare companies and reconcile invoices from the Pharmacy computer system to the statements. Check invoices and liaise with RJAH Finance Department when necessary to ensure invoices are paid promptly.

5. Provide advice and operational support to patients, carers, homecare providers and Trust staff regarding homecare enquiries and refer to the relevant Lead Technician Medicines Homecare or specialist pharmacists if necessary. This may include communicating with patients who are distressed, frustrated and those with disabilities and being sensitive to their needs.

6. Ensure that the correct orders are raised, released, delivered, and issued via the Pharmacy computer system.

7. Support or in the absence of lead homecare technician screen prescriptions and registration forms to ensure they meet all legal requirements and that they are due and appropriate. Refer to the clinician before passing on to a pharmacist for a clinical check.

8. Communicate with ICSs / LHBs regarding funding issues for Homecare patients.

9. Support development and maintenance of Standard Operating Procedures (SOPs).

10. Maintain the supplier contact matrix.

11. To assist in the monitoring and audit of homecare related incidents, ensuring where appropriate they are reported on Datix. Liaise with homecare providers to investigate such issues according to the RoyalPharmaceutical Society Homecare standards.

12. Undertake research and development activities as directed, collating information e.g., reports on homecare supply, delayed and incorrect invoicing.

Applications from job seekers who require current Skilled Worker Sponsorship to work in the UK are welcome and will be considered alongside all other applications. Job seekers should be aware that not all roles will be eligible for Skilled Worker Sponsorship. For further information visit UK Visas and Immigration - GOV.UK (

Person Specification



  • Evidence of CPD
  • Registered as a pharmacy technician with the General Pharmaceutical Council(GPhC)


  • Further general training / experience
  • Pharmacy NVQ level 2



  • Demonstrable recent experience of working as a pre-registration technician or dispenser
  • Working knowledge of a broad range of medicines and their safety issues.
  • Understanding of the legal responsibilities of the profession


  • Previous hospital experience
  • Working as a qualified technician
  • Experience of Homecare medicines service

Skills and Competencies


  • Ability to cope with busy dispensing workload
  • Computer literate - Internet, e-Mail, MS Office applications
  • Good interpersonal and communication skills
  • Range of pharmaceutical knowledge
  • Able to interpret complex data
  • Good interpretation of current pharmacy / NHS issues
  • Able to think independently / laterally


  • Corporate approach
  • Demonstration of Trust core values and behaviours



  • Able to act on own initiative
  • Able to meet deadlines / manage time effectively
  • Team worker
  • Presentable in professional setting
  • Able to cope with the physical and mental challenges of a technical pharmacy service
  • Willing to undertake new roles and responsibilities
  • Able to work weekends and bank holidays


  • Driving license

Employer details

Employer name

Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust


Pharmacy Department

The Robert Jones & Agnes Hunt Orthopaedic Hosp NHS FT

Gobowen, Oswestry, Shropshire

SY10 7AG

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