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Trust Clinical Educator for Healthcare Support Workers

Queen Victoria Hospital NHS Foundation Trust
East Grinstead
£28,407 to £34,581 a year as per NHS scale
Closing date
21 Jul 2024

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Other Health Profession
Band 5
Contract Type
Full Time
The post holder will work across the Trust to promote and support the new to role Healthcare Support Workers (HCSW), level 2 to 5 clinical apprentices, the delivery of the Care Certificate and the HCSW induction programme. The role will focus on continuous improvement of the learning experiences for new and existing staff, to support career development opportunities thereby enhancing the Trusts' reputation for excellence and quality.

The post holder will support the development of the Trusts clinical apprentice mentors, senior healthcare assistant apprenticeships, as well as supporting training and education across a range of our widening participation schemes including T level placement coordination and apprenticeship ready initiatives. The role will require clinical working alongside staff implementing clinical care packages and supporting the delivery of education content related to their training.

The post holder will be a keen, proactive and self-motivated individual who has experience of supporting others within a healthcare setting. The post holder is expected to teach in both formal and informal settings to a range of learners.

The post holders will be confident to act independently, with their work managed rather than supervised, referring to their manager when needed.

Main duties of the job

To plan, deliver and evaluate the 'role ready programme' career development for nursing and AHP HCSW. This includes apprenticeships, care certificate, clinical competencies, coordinating clinical placements and clinical practice.

Responsible for designing and organising the delivery of HCSW clinical education programmes to develop clinical skills and practice as delegated by the Trust Education Lead and Clinical Educators for nursing and AHP.

Provide specific training, education and support for mentors and ward staff around the role of HCSW and apprentices.

To work in clinical practice with new HCSWs and apprentices teaching and assessing skills, behaviour and competence. Reporting individual's progress to Clinical Educators and Department Leads.

To provide 'role ready' support including IT log on training to new staff members.

To directly work with and support Clinical Educators and apprentice mentors in the clinical setting across the organisation.

To demonstrate best practice and act as a role model at all times.

Maintain the privacy and dignity of all patients whilst adhering to Trust and department policies, reporting any concerns to a Registered Nurse/AHP.

Responsible for the delivery of teaching for HCSWs and apprentices on a range of subjects covering the fundamental aspects of care to improve the quality of patient care and patient experience. Monitor and assess performance using the clinical competence profile.

About us

Rated GOOD overall with outstanding care by the CQC. A specialist NHS hospital providing life-changing reconstructive surgery, burns care and rehabilitation services across the South of England and beyond.

We specialise in conditions of the eyes (corneoplastics), hands, head and neck cancer and skin cancer, reconstructive breast surgery, maxillofacial surgery and prosthetics, providing regional and national services in these areas of clinical expertise.Our world-leading clinical teams also treat more common conditions of the eyes, hands, skin, and teeth for the people of East Grinstead and the surrounding areas. In addition, QVH provides a minor injuries unit, expert therapies, a sleep service, and a growing portfolio of community-based services.Patients consistently rate QVH amongst the top hospitals in the country for quality of care.

Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership. We are fully committed to training and development of the workforce with support for continuing education and learning.

Job description

Job responsibilities

Assist in interviewing and recruitment of apprentices and HCSW, supporting placements, mentoring and competency portfolio guidance.

Support the development of structured teaching programmes by contributing to regular reviews and updates. Contribute to the development, design, delivery and evaluation of teaching in accordance with the needs of individual HCSW/apprentice and service, comparing options to determine where development is needed.

Review individual competencies regularly and escalate any concerns around performance, training and skill acquisition to the Nursing/AHP Lead. Provide feedback and guidance to staff undertaking the care certificate and relevant apprenticeships in a sensitive and constructive manner.

Teach and demonstrate the physical skills required for clinical observations, intervention and point of care testing where accuracy is important and have narrow margins for error.

Responsible for coordinating placement experiences for T level students, and offer support to their mentors.

To analyse, evaluate the effectiveness of training, and provide reports as required, which includes training evaluation and staff feedback.

To act as an advocate for training, development and education throughout the hospital promoting career development opportunities for HCSWs. o participate in implementing service improvements in conjunction with other key members of staff.

Identifies HCSW training and development requirements within the Trust annual training needs analysis.

To work with the Trust Education Lead for Nursing and AHP and Apprentice Lead to develop knowledge and skills of clinical apprentices

To teach and assess the care certificate competencies for clinical apprentices and HCSWs as part of the induction process.

Keep up to date with the most recent evidenced based practice to inform the training programmes content. Be responsible for co-ordinating and booking venues and ensuring equipment is booked and set up where required for the learners.

Assist in the development, delivery and evaluation of learning and career events to meet role specific and service needs.

Working in conjunction with Clinical Educators and Department Leads to identify educational needs for learners.

Input data on Trust Clinical Placement database to monitor learners progress and produce reports as required. Submit audit data to Trust Education Lead for Nursing and AHP for NHS England placement tariff funding.

Promote different ways of learning e.g. digital, spoke experiences, inter professional learning, simulation training.

Person Specification



  • oRelevant Level 6 qualification in Healthcare or similar plus extensive clinical working experience and advanced clinical HCSW skills or able to demonstrate knowledge within this field through practical experience. oA Level 3 or higher accredited qualification in teaching and/or assessment of clinical practice. oAdvanced clinical HCSW or AHP support worker experience oExperience of supporting peers in developing skills and knowledge oPrevious experience of working effectively with multiple tasks/interruptions and prioritising oEvidence of managing projects, tasks, responsibilities with minimal guidance oPrioritising and organising the work of self and/ or others oAbility to plan and organise development events. Knowledge of clinical apprenticeship programmes. oGood knowledge around Care Certificate standards

Employer details

Employer name

Queen Victoria Hospital NHS Foundation Trust



Holtye Road

East Grinstead

RH19 3DZ

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