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Risk Officer

North East Ambulance Service NHS Foundation Trust
Newcastle Upon Tyne
£28,407 to £34,581 per annum
Closing date
28 Jul 2024

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Other Health Profession
Band 5
Contract Type
Full Time
You will be joining the team at an exciting time as the Trust continues to improve its approach to risk management to achieve excellence.

Reporting to the Risk and Assurance Manager, you will play a key role in supporting colleagues and senior stakeholders across the organisation to engage with and adhere to the expectations of our Risk Management Framework. The role will include providing training, writing reports, supporting with process changes and improvements, performing data quality checks, and becoming an expert in the use of our risk management system.

The successful candidate will be a well organised and motivated individual, with good communication skills who can prioritise their workload and can learn new and often complex information. You will be flexible in approach and able to support and adapt to the changing and varied work demands within the wider Governance team, upholding our organisational values at all times.

Please contact Liz Durham, Head of Governance Services ( or Wendy Marley, Risk and Assurance Manager ( if you would like to have a conversation about the opportunity.

Closing date: 2nd August 2024 at midnight

Interview date: 16 August 2024 at Dukesway Education Centre - Team Valley.

Main duties of the job

Please refer to the attached Job description for a full list of duties and responsibilities for this role.

About us

We employ 3,500 staff in 63 locations and serve a population of 2,600,000 in Northumberland, Tyne & Wear, County Durham, and Tees over 3230 square miles.

Many people think the job of the ambulance service is to collect patients and take them to hospital, but we do much more!

Paramedic skills have developed hugely in recent years, meaning we carry out more treatment at the scene and en-route to hospital.

We have a dedicated clinical assessment service that allows us to provide patients with the most appropriate care from the beginning of the patient journey.

We have a specialised branch of the Trust called HART which deal with explosions or terrorist attacks.

Ultimately patients are the heart of everything that we do to support our mission of safe, effective and responsive care for all.

We value and respect the diversity employees bring to our workplace. We recruit a workforce that reflects the community we serve, and welcome applications from people from all backgrounds. To ensure we deliver on our aims in relation to diversity and inclusion we assess ourselves against a range of frameworks. We are ENEI Gold employer, Disability Confident Leader, Dyslexia Smart Award employer, Dementia Friendly, and part of Mind Blue Light programme and the Race at Work Charter from the Princes Responsible Business Network and are achieving across all objectives in NHS Equality Delivery System.

Job description

Job responsibilities

Please refer to the attached Job description for a full list of duties and responsibilities for this role.

Person Specification

Education, Qualifications and Training


  • Degree level or equivalent qualification. Experience of working in a governance or compliance role (e.g. risk management, incident management, complaints management, audit or quality assurance). Experience of working with information reporting systems. Able to interpret information, analyse and present information according to need and use for comparison, planning, monitoring and improvement.

Key skills, knowledge and aptitude


  • Experience of working in the NHS or similar complex or regulated organisations. Ability to interpret and summarise complex discussions clearly and succinctly. Experience in applying risk management or other compliance principles, tools, and techniques in a large organisation. Experience of developing new and improving on existing processes. Experience of delivering training to small and large groups.


  • Understanding of Freedom of Information legislation. Experience of working with committees or management groups. Good understanding of health care delivery in a range of NHS organisations

Disposition / Personal attributes


  • A flexible and outcome focused approach to work with a commitment to innovation, continuous improvement, and collaboration. Strong administrative skills and proficiency in Microsoft Office package. Excellent planning, prioritisation, and organisation skills. Excellent written, oral and presentation skills. Good facilitation and influencing skills. Accuracy and attention to detail. Ability to work and prioritise within set trajectories. Comfortable proposing changes to own team processes. Strong drive for results.


  • Experience of project management.

Employer details

Employer name

North East Ambulance Service NHS Foundation Trust


Head Office, Bernicia House, Newburn Riverside Business Park, Newcastle upon Tyne

Newcastle Upon Tyne

NE15 8NY

Any attachments will be accessible after you click to apply.


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