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Administration Manager - Surgical Division

Wye Valley NHS Trust
£28,407 to £34,581 a year pa pro rata
Closing date
14 Jul 2024

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Other Health Profession
Band 5
Full Time
An exciting opportunity has arisen for a highly motivated and hardworking individual to join the Surgical Division as an Administration Manager on a full time basis to cover a 12 month secondment.

This is an exciting time to join a fast paced, forward thinking directorate.

Excellent interpersonal, communication and organisational skills are essential. This role will be demanding but equally rewarding and will require daily interaction with staff at all levels including senior management and clinicians.

To succeed in this position the post holder will require the ability to manage multiple and competing priorities whilst ensuring needs of the Administration Teams are met. The post holder should be able to influence and persuade on Administration matters.

Main duties of the job

  • Management of Administrative Teams as allocated.
  • Responsibility for the delivery of specific key performance indicators (KPIs)
  • Work in conjunction with the Deputy General Manager and other Service Units and relevant staff within Trust, and external agencies, to ensure the optimum administrative flow of patients through outpatient and inpatient services.
  • To support the Deputy General Manager in the delivery of Service Unit business objectives taking personal responsibility for designated
  • Provide an administrative and note taking service for meetings within the Division to include preparation of agendas, circulation of documents prior to meetings, minute taking and chasing actions as allocated/requested.

About us

Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire NHS FT , the George Eliot Hospital NHS Trust and Worcestershire Acute Hospitals NHS Trust.

Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.

We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care we'd want for our family and friends.

More than 3,500 people work for the Trust - they tell us it's a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.

We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.

Russell Hardy, Trust Chairman: The strength of the Trust is its amazing staff a great place to work, a great place to develop your career and a great place to reach your potential.

Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time...all the time.

Job description

Job responsibilities

Please see the attached job description and person specification for more information about the role and responsibilities.

Person Specification

Education & Qualifications


  • Educated to degree level or equivalent or relevant experience
  • 5 GCSEs grade c or equivalent to include English & Mathematics



  • Previous experience of office management
  • Experience of taking and transcribing minutes
  • Experience of dealing with confidential or sensitive issues
  • Experience of working in a NHS Trust environment and interaction with consultants, clinicians and senior managers

Skills, Knowledge & Abilities


  • Experience of managing own workload and meeting tight deadlines.
  • Proven ability to work under pressure and deal with difficult / stressful situations
  • Knowledge of booking processes for both inpatient and outpatient episodes.
  • Highly developed knowledge of Microsoft Office applications
  • Ability to effectively communicate both verbally and in writing to a wide range of people
  • Minute taking and report producing skills

Employer details

Employer name

Wye Valley NHS Trust


Wye Valley NHS Trust

Stonebow Road



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