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Patient Safety Partner

Nottinghamshire Healthcare NHS Foundation Trust
£35,392 to £42,618 per annum (pro rata if part time)
Closing date
21 Jul 2024

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Other Health Profession
Band 6
Contract Type
Full Time
We are looking to recruit a Patient Safety Partner. Candidates will demonstrate a genuine commitment to developing excellent health services along with an understanding of and broad interest in patient safety. They will be expected to apply their skills, knowledge, and experience to support decision making that will drive forward the Partnership' ambition to improve and embed a strong patient safety culture, through Quality Improvement, Quality Reviews and learning. The successful candidate is required to be able to demonstrate the Trust values, the responsibilities of the job description and person specification.

The Patient Safety Partner (PSP) role is an exciting new and innovative role, a key member of our Patient Safety Team, committed to ensuring the lived experience voice has a positive influence across all levels of the organisation to improve patient safety. NLMHP recognises, values and supports the very important role Patient Safety Partners will play and that their active contributions are integral to the organisation's development and in achieving its aims. The PSP will work with staff as equal partners to influence and improve the governance and leadership of safety within the Trusts.

As part of the Patient Safety Team and with close working relationships with the Service User Experience and Engagement Team, the PSP will be fully supported with training provided.

Main duties of the job

The ideal candidate will have personal or lived experience of using mental health services and/or as a family member or carer of someone who has used mental health care services.

The Patient Safety Partner will be to work with staff across both Trusts to ensure that we prioritise the safety requirements of our patients, thereby helping to eliminate avoidable incidents and serious incidents and improving the quality of our services. The Patient Safety Partner will co-lead on the development and delivery of staff training in relation to patient safety, lead on patient safety-related projects, and ensure involvement of experts by experience in patient safety processes and practices.

The following are examples of responsibilities and work that Patient Safety Partners will lead or be directly involved in:
  • Quality and Safety groups (core member).
  • Review, analysis and cascading of safety related information.
  • Patient safety-related projects.
  • Staff patient safety training.
  • Investigation oversight groups.
  • The development and implementation of the Patient Safety Strategy and other relevant strategies and policies.

About us

#TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons.

We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.

We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity.

The health and wellbeing of our colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team.

The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitment

Job description

Job responsibilities

As an NHS Trust we have a responsibility to make sure that patients, families, and carers are full and equal participants in strengthening patient safety governance and management processes.

Patient Safety Partners (PSPs) are patients, carers and family members who are recruited to work in partnership with staff to influence and improve governance and leadership in the provision of health care.

The main role of the Patient Safety Partner is to ensure that the lived experience voice is heard and embedded within the organisation, with the core purpose of improving safety and quality.

As a key member of the Patient Safety Team, the Patient Safety Partner will play a crucial role in building and embedding a strong and proactive patient safety culture across the partnership though partnership working, provide critical challenge and support us to continuously improve patient safety.

A full UK driving license and vehicle for business use is required for this post however reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010.

Person Specification

Values and Behaviours


  • All colleagues are expected to demonstrate that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork
  • All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion (EDI) and how it applies to their role. The Trust's expectations are highlighted within our EDI Policy, and associated EDI and Human Rights legislation

Physical Requirements


  • Requirement for sitting in a restricted position for a considerable part of the working day
  • Requirement for travelling to other sites a few times a week

Qualifications - Professional


  • Experience of championing health improvements able to be a critical friend.
  • Experience of interactions with health and care services or organisations.
  • Sound judgement and an ability to be objective.



  • Evidence of continuous professional development.


  • Project management experience and completion of programme or project management skills course



  • Significant experience of working within NHS settings
  • Detailed understanding of the NHS England Patient Safety Strategy
  • Experience in the training of staff
  • Experience of managing staff


  • Experience of working with colleagues at a very senior level and ensuring that both local and national guidance is interpreted and embedded within the division.



  • An understanding of and broad interest in patient safety



  • Writing and reading comprehensive reports.
  • Ability to understand and evaluate a range of information and evidence.
  • Confidence to communicate well verbally with senior leaders about strategic issues, as an advocate for patient safety.
  • Ability to provide a patient, carer, or lay perspective and to put forward views on behalf of the wider community/groups of patients (not own opinion only).


  • IT skills including Microsoft Office applications and the use of software to generate performance and governance reports

Contractual Requirements


  • Ability to work to meet the needs of the services
  • A full UK driving license and vehicle for business use is required for this post however reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010.
  • Ability to travel across all Trust sites over a wide geographical area

Employer details

Employer name

Nottinghamshire Healthcare NHS Foundation Trust


Duncan Macmillan House

Porchester Road



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