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First Contact Mental Health Practitioner Team Manager

Tees Esk and Wear Valleys NHS Foundation Trust
£43,742 to £50,056 per annum
Closing date
21 Jul 2024

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Mental health, Mental health practitioner
Band 7
Contract Type
Full Time
To support the NY& Y Transformation Programme and to improve the care of people with a range of mental health needs accessing Primary Care Services, TEWV have been working in partnership with Primary Care Networks (PCNs) across North Yorkshire and York to recruit a growing number of First Contact Mental Health Practitioners (FCMHP), based in GP Practices.

An exciting opportunity has arisen for a full time aTeam Manager to join our expanding transformation team.

This is a full-time position supporting the FCMHP workforce embedded into the PCNs operating across the York and Selby geographic area, including City of York and Vale of York and Selby.

We are looking for people with drive and passion, an ability to develop strong working relationships with internal and external partners, and to explore and promote new integrated ways of delivering proactive, personalised, coordinated and more integrated care for people closer to their homes, within their local communities.

This role is fundamental to the development of inclusive & integrated mental health services.

NMC Mental Health Nurses, Social Workers (England), HCPC Occupational Therapist encouraged to apply.

Main duties of the job

To continue with the recruitment of new roles for Primary Care in partnership with PCN colleagues.

To lead the induction and ongoing line management of the first contact workforce across the chosen geographic area. Working in partnership with the PCN to identify training and development needs for staff.

To develop and maintain robust clinical and operational governance to support these roles in practice.

To ensure the delivery of high quality and safe care in partnership with the PCNs and other stakeholders.

To continue to develop and maintain effective relationships with the PCNs and the Secondary Community Mental Health Services, ensuring consistency and good communication by being the single point of contact.

To encourage and develop further integration across Primary and Secondary Care services, creating opportunities for wider multidisciplinary working and support.

To ensure high standards of reporting, and to contribute to the co-creation of solutions for outcome monitoring across the system.

To participate and support the ongoing development of Community Mental Health Transformation Programme across North Yorkshire and York, which could include the design and development of local 'hubs'.

About us

We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.

From education and prevention, to crisis and specialist care --our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.

We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.

We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.

We won't rest until everyone in our region has the mental health care they need, to lead their best possible life.

Job description

Job responsibilities

Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.

To act as a role model for the team and demonstrates effective leadership through personal practice.

Responsible for the line management of all team members including appraisals, personal development planning and training, management of sickness absence, formal disciplinary and grievance matters, performance management, recruitment and selection decisions and high-level planning and prioritising of departmental workload.

The undertaking of some appraisals may be delegated as appropriate.

Responsible for ensuring the implementation of an effective system of clinical and management supervision, preceptorship, mentorship and training throughout the team to facilitate learning in practice. Participates directly in the provision of clinical supervision and training to team members as appropriate.

Responsible for ensuring that effective communication systems are maintained within the team and for strengthening partnership links with GPs, social workers, local authorities, statutory, private and voluntary independent providers of care, and other primary care agencies, attending meetings as required.

Communicates accurate and comprehensive operational information at management meetings using appropriate presentation skills, to inform decision making in the best interests of the service.

Communicates sensitive or contentious information to staff regarding e.g. disciplinary matters, organisational change where the atmosphere may be hostile or antagonistic but where the communication needs to be accepted or where co-operation needs to be achieved.

Participates in leadership network groups, professional forums, and special interest groups.

Analyses and interprets a range of complex facts and situations when assessing patient eligibility to access secondary care, or to determine the best course of action in particular circumstances. Judgements may be required where there exists a range of options.

Uses judgement when providing advice and guidance on complex clinical cases to other members of the nursing team and staff from other disciplines.

Uses judgement and analysis when investigating and responding to staff grievances and disciplinary/capability matters.

The post holder may be required to undertake duties not specified in the job description, but which are commensurate with the role and/or band as required by service need.

The post holder may be required to work in locations other than those specified in the job description as required by service need.

Person Specification



  • Current professional registration with appropriate body in healthcare or social work.
  • Evidence of Continuing Professional Development.
  • Certificate in teaching & assessing in clinical practice as appropriate to own profession.
  • Clinical Supervisor.
  • Leadership or management qualification or willingness to work towards. Qualification must be achieved within agreed timescale.
  • Quality Improvement Systems for Leaders or willing to undertake within agreed timescale.
  • Key skills in literacy, numeracy and ITQ level 2 (or equivalent)


  • Post-graduate diploma in a relevant area.



  • Significant experience working with people with complex mental ill health in a community setting.
  • Significant experience of working collaboratively with service users and their families/carers
  • Significant experience of providing clinical supervision, mentoring and teaching to healthcare professionals and students.
  • Demonstrable leadership or management experience
  • Significant role in quality improvement activities.


  • Use of the Trust's Quality Improvement system



  • Significant evidenced based knowledge, to post-graduate level, of best practice in caring for patients in the designated field.
  • Detailed understanding of relevant legislation (e.g. Mental Health Act, Mental Capacity Act) and its application in practice.
  • Detailed understanding of clinical governance and its application in practice.
  • Detailed understanding of Safeguarding and its application in practice.
  • Detailed understanding of Care Programme Approach and its application in practice
  • Detailed understanding of Clinical Risk Assessment and Management and its application in practice
  • Understanding of psychological models of care and treatment.
  • The Trust's quality Improvement System (QIS)


  • Budget Management and Financial Standing Instructions.
  • HR policies and procedures



  • Must be able to: Manage a team effectively
  • Manage change effectively
  • Provide effective leadership
  • Communicate complex and sensitive information effectively to patients, carers/families and all members of Page 10 of 12 the multidisciplinary team.
  • Work positively and collaboratively in partnership with external agencies
  • Provide effective clinical supervision, teaching, training and assessing in clinical practice
  • Use multimedia materials for presentations in professional settings
  • Use approved breakaway techniques
  • Write detailed reports for senior management
  • Undertake basic statistical analysis

Personal Attributes


  • Able to work in accordance with the Staff Compact and Trust Values and Behaviours.
  • Compassionate in meeting the needs of vulnerable people and their families and carers.
  • Able to engage with vulnerable people and work effectively in distressing and challenging circumstances
  • Able to work flexibly and co-operatively as part of a team
  • Able to use own initiative and make decisions independently
  • Committed to continual quality and service improvement
  • Self-aware and committed to professional and personal development. Able to accept and respond positively to feedback from supervision

Other Requirements


  • Ability to travel independently in accordance with Trust policies and service need.
  • This post is subject to a satisfactory Criminal Records Bureau Disclosure.

Employer details

Employer name

Tees Esk and Wear Valleys NHS Foundation Trust


Huntington House

Jockey Lane, Huntington


YO32 9XW

Any attachments will be accessible after you click to apply.


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