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Digital Programme Manager

Swansea Bay University Health Board
£51,706 to £58,210 per annum
Closing date
18 Jul 2024

View more

Other Health Profession
Band 8A
Full Time
We are seeking to appoint a Digital Programme Manager to the Digital Programmes department at Swansea Bay University Health Board.

Digital Services are integral to the Health Board's clinical services plan, and play a key role in supporting thousands of staff to provide effective services.We help clinical staff manage and monitor patients throughout their care through the provision of digital applications, infrastructure, intelligence and processes.

The successful candidate will manage a programme of digital projects.Reporting to the Head of Digital Planning for Patient Flow and Diagnostics, these may include:
  • Development of the patient flow and theatre management digital systems
  • Replacement of the pathology and radiology digital systems
  • New flows of diagnostic requests & results across several diagnostic specialties

The post holder will work alongside clinical and operational colleagues and other Digital Programme Managers to ensure successful programme delivery to ensure digital processes and solutions are embedded to enable full benefits realisation.The post holder will also be required to work with Digital Health and Care Wales and other NHS Wales/partner organisations.

The ideal candidate will be passionate about technology and its use to improve quality of care and patient safety.You will be highly organised, enthusiastic, motivated and able to work closely with staff at all levels to ensure project delivery.

Main duties of the job


Lead and manage major initiatives or programmes involving a portfolio of projects undertaken by the Digital Services Directorate, ensuring that they are coherent and balanced with a strong focus on delivery and implementation of products and services.This will include:
  • Projects identified as part of the Health Board's Digital Services annual objectives, which will involve planning and implementing a broad range of activities and new ways of working.
  • Collaboration on Nationally led projects with Digital Health and Care Wales (DHCW) and other Health Boards.
  • Support of service modernisation service improvements through theimplementation of technology
  • Take responsibility for the production of plans, documentation, support, guidance and training for project teams and staff within and across sites throughout the project lifecycle.
  • Lead on a range of operational/strategic plans for performance improvement in new areas across sites, including diagnostic work in order to develop solutions and imparting sometimes unwelcome news to generate need for change.
  • Manage Project Teams and work with other project managers in the production of plans, documentation and guidance throughout the project lifecycle, using agreed Performance Improvement Team/Step Change project documentation.
  • Act as a budget holder for highly complex, highly sensitive projects.

About us

We believe staff are our best asset and wewant you to be happy and confident about starting your career here in Swansea Bay University Health Board.

As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.

You might be a nurse ordoctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - wehave a job for you.

There are also apprenticeships, work placementsand volunteering roles available.

We are an inclusive employer and welcome applications from everyone whatever their sex religion or belief race age sexual orientation gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership or, whether they are disabled.

Our values - Caring For Each Other, Working Together and Always Improving, show thatour commitment to equality is at the heart of everything we do.

If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery,with all the benefits of a thriving and cosmopolitan city - look no further.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

The ability to speak Welsh is desirable for this post English and/or Welsh speakers are equally welcome to apply.

Person Specification

Qualifications & Knowledge


  • Educated to Masters degree level or equivalent experience
  • Change management methodologies, e.g. LEAN (formal or informal)
  • PRINCE2 practitioner


  • ECDL qualified



  • Demonstrated proven record of achievement at a senior management level, preferably within a performance improvement and/or IT environment.
  • Evidence of working within health and alongside other healthcare professionals at both operational and strategic levels
  • Highly developed understanding of the working of healthcare governance, performance management, improvement programmes, information systems in the NHS
  • Specialist experience of understanding delivery milestones and implementing project plan actions/tasks
  • Experience of managing a number of projects and teams ranging in complexity and value, including escalation
  • Experience of implementing service developments based on policy and/or targets
  • Highly developed knowledge of techniques for planning, monitoring and controlling projects e.g. PRINCE2
  • Responsibility for understanding and implementing strategic information and policy development within the healthcare environment.
  • Experience and knowledge of the IT procurement process including business case development
  • Experience and understanding of change management approaches within the healthcare environment.
  • Systems/Business Analysis experience within a healthcare setting

Skills & Abilities


  • Ability to use verbal, written & presentation skills to communicate complex information to senior management teams, large groups of staff or on behalf of project team
  • Ability to identify problem cause and type of corrective actions needed to address complex performance issues
  • Ability to lead by example and motivate teams
  • Ability to manage a broad program of work, which requires changes to planning, delivery and escalation
  • Experience of implementing service developments based on policy and/or targets
  • Competent in the use of MS Office applications and MS Project
  • Ability to multitask
  • Team management skills on a day to day basis
  • Ability to analyse and assimilate highly complex information in order to determine options required
  • Track record of delivering high quality work in demanding timescales

Personal Attributes


  • Evidence of continuing professional development education and training.
  • Self-motivated & enthusiastic professional
  • Ability to travel between sites in a timely manner


  • Ability to speak Welsh

Employer details

Employer name

Swansea Bay University Health Board


Swansea Bay UHB Headquarters

One Talbot Gateway


SA12 7BR

Any attachments will be accessible after you click to apply.


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