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Digital Communications Officer

Cardiff and Vale University Health Board
£28,834 to £35,099 per annum
Closing date
20 Jul 2024

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Other Health Profession
Band 5
Contract Type
Full Time
Do you have strong digital communications skills? Do you know the difference between Tik Tok content and CMS content? Do you have a flair for creativity and design?

We have a vacancy for a Digital Communications Officer to join the busy communications and engagement team within Cardiff and Vale UHB.

The successful candidate will be required to produce effective communications for a range of audiences, have knowledge of social marketing tools work with modern methods of digital communication and create engaging content.

The post holder will be based with the Communications and Engagement Team at Woodland House, Maes y Coed Road, Cardiff.

Main duties of the job

Communications and engagement are critical to the organisation setting the tone at the top and this post-holder will play a key role in enabling those values to be communicated widely. The post-holder will be expected to deliver content and mechanisms for dialogue between staff across the organisation influence behaviour change amongst staff and the public through communication and to provide the public with clear information whether that is service change, a major incident or how to access services. The post holder will also be expected to create platforms and advise on digital content which recognises and celebrates staff and UHB achievements to the benefit of the local population and wider health service as a means of valuing staff, sharing good practice and building confidence in the UHB as a healthcare provider and employer of choice.

The ability to speak Welsh is desirable for this post English and/or Welsh speakers are equally welcome to apply.

About us

Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 15,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services.

Our mission is Caring for People, Keeping People Well,and our vision is that every person's chance of leading a healthy life should be equal. As an organisation we are unashamedly ambitious for our population's health, rising to the challenges of today and tomorrow through our 10-year strategy, Shaping our Future Wellbeing. We are contributing to a healthier Wales with great emphasis placed on innovation and improvement, learning from around the world and leading the way in clinical research. Partnership working is strong at Cardiff and Vale, and we work closely with our staff and our community.

Cardiff, the thriving Welsh capital, is a fantastic city to live and work in with an abundance of sports, arts and cultural attractions. Situated to the west of Cardiff, the Vale of Glamorgan offers a combination of beautiful Welsh countryside and a dramatic natural coastline. Whether city life or rural living, Cardiff and the Vale offers the best of both worlds.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification



  • Educated to degree level in relevant field (communications, digital communications, or IT), or equivalent level of work experience including practical knowledge and experience of methods and approaches as they relate to digital communications and public relations.

Experience and skills


  • Previous experience of working in a communications team. Evidence of providing communication services across digital channels with a proven track record. Proven track record in development and delivery of effective electronic communications as part of a proactive campaign. Experience of creating basic graphic design to help communicate messages. Basic video shooting and editing experience.



  • Strong communication skills - both written and oral - to communicate and engage positively with leading clinicians and professionals, wider staff, the public and other internal and external stakeholders Report writing and presentation skills Ability to convey complex information clearly and concisely to a wide range of audience, tailored to their needs.



  • Ability to work to deliver to strict deadlines. Flexible approach to work and needs of the service.

Employer details

Employer name

Cardiff and Vale University Health Board


Woodland House

Maes Y Coed Road


CF14 4HH

Any attachments will be accessible after you click to apply.


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