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Pathology Quality Manager (Pan Pathology and Improvement)

East Suffolk and North Essex NHS Foundation Trust
Colchester and Ipswich
£50,952 to £57,349 per annum
Closing date
21 Jul 2024

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Other Health Profession
Band 8A
Contract Type
Full Time
East Suffolk and North Essex Foundation Trust Pathology Services are looking for a Quality Manager with strong leadership and communication skills to join our team in driving forward continuous improvement.

You will report to the Head of Quality, Compliance & Regulatory Affairs and as asenior member of the quality and governance team be responsible for engaging and embedding a quality culture with design implementation and maintenance of the Quality function of the service.

You will work in collaboration with the laboratory teams, Service Leads, Operations Managers , Head of Operations Quality Managers and Head of Quality to ensure that pathology becomes progressively more efficient in delivering a high quality service across both sites.

The Quality team will promote continuous improvement in service quality within all areas of the laboratory assuring regulatory and accreditation requirements to ISO 15189, MHRA, HSE, and others as required.

You will be expected to work closely with all staff to ensure an efficient and effective corporate approach in dealing with all Quality and Training matters. You will be a HCPC Registered Biomedical Scientist with extensive experience in implementing and maintaining accreditation and continuous improvement.

This role requires you to travel across Colchester and Ipswich Hospitals with an element of working from home. This role is full time, however we would consider part time.

Please note: Previous applicants need not apply

Main duties of the job

Overseeing and assuring regulatory body approval - UKAS, MHRA, CQC, HSE and any others as required

Assuring appropriate risk assessments and risk managements are in place.

Assuring the Health & Safety functions within the service.

Ensuring compliance with trust quality, risk and governance policies

Performing and overseeing incident investigation to include root cause analysis principles and implementation of the recommendations and learning actions.

Ensuring efficient operation and management of the quality management system.

About us

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.

We are one of the largest NHS organisations in England, employing more than 12,000 staff.

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

Find out about living and working here -

Job description

Job responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Person Specification



  • Previous experience in Managing Quality, Compliance and Regulatory Affairs
  • Detailed familiarity with operational services and systems
  • Previous NHS experience, knowledge of services and clinicians
  • Extensive experience of Audit and the tools used to evaluate services
  • Experience of training individuals or groups in formal and informal environments, via multiple methods
  • Service improvement experience
  • Experience of effectively line or functional management of staff
  • Demonstrable experience of effectively undertaking collaborative working with multiple partners


  • Experience of the use of Statistical analysis software



  • HCPC registration as a Biomedical Scientist
  • BSc Biomedical Science or equivalent
  • MSc Biomedical science, in appropriate discipline or equivalent
  • Quality management qualification or equivalent


  • Health and Safety Training and Qualifications
  • Training Qualifications and or experience



  • Detailed knowledge of ISO 15189, and applicable regulatory requirements.
  • IT competent, able to effectively use, Microsoft Outlook, Word, Excel and Powerpoint
  • Knowledge of training and mentoring


  • HSE, MHRA, CQC, HFEA and IVD knowledge

Employer details

Employer name

East Suffolk and North Essex NHS Foundation Trust


Colchester and Ipswich Hospitals

Colchester and Ipswich


Any attachments will be accessible after you click to apply.


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