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Cancer Patient Flow/Bed Manager

University College London Hospitals NHS Foundation Trust
£51,488 to £57,802 per annum inclusive of HCAS pro rata
Closing date
17 Jul 2024

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Other Health Profession
Band 7
Contract Type
Part Time
We are therefore looking for an enthusiastic nurse to join our team as the Oncology Bed and Patient Flow Manager. Ideally, the postholder will have Oncology experience and experience in bed management. The Oncology inpatient service has 44 beds, and the successful applicant will work closely with the Trust's coordination centre to ensure safe and efficient management of these beds. The successful applicant will have a commitment to service development ensuring that patient pathways are effective and evolve with changing patient requirements. The applicant will have responsibility for overseeing the admissions and discharges from Oncology, helping to ensure length of stay and patient experience are optimal.

This post is for 15hrs/week as part of a job share with our existing Bed and Patient Flow manager.

Main duties of the job

We are looking for somebody to complement the team who is enthusiastic and conscientious, and able to work autonomously. We are also looking for someone who has a desire to teach and empower the team in completing discharge processes in an effective and timely way.

It is essential the successful applicant possess excellent verbal and written communication skills as they will be required to work closely with cancer patients and their carers. The successful applicant will also be required to liaise closely with all members of the multidisciplinary team. You will have great organising skills and the ability to prioritise your workload and to work to tight deadlines.

The post holder will need to be able to use their own initiative and utilise problem solving skills. For the post holder to be successful they should be accurate and take pride in their work. The post holder need to collate, when requested, audit data and present in a format for distribution.

About us

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across eight sites:
  • University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
  • National Hospital for Neurology and Neurosurgery
  • Royal National ENT and Eastman Dental Hospitals
  • University College Hospital Grafton Way Building
  • Royal London Hospital for Integrated Medicine
  • University College Hospital Macmillan Cancer Centre
  • The Hospital for Tropical Diseases
  • University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.

Job description

Job responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

Coordinate admissions, transfers, repatriations and discharges for all cancer inpatients patients.

Maintain accurate and up to date records relating to all cancer elective and emergency admissions, transfer in and out, discharges, outliers and bed state and use these records to provide oversight of the bed status daily.

Ensure effective communications with the Trusts Operations Centre and ensure an effective collaborative relationship is established with the Co-ordination Centre to promote effective patient flow management.

Provide cross cover for Oncology Discharge Co-ordinator when required.

Demonstrate metrics for patient flow performance by audit and other quality assurance methods. Report performance to Onc or Haem Governance meetings as required.

Monitor outlier numbers and clinical care of outlying cancer patients.

Facilitate discharge processes to ensure effective, efficient and appropriate discharge in liaison CancerDischarge Coordinator and Integrated Discharge Service (IDS), cancer and tower ward sisters.

Ensure professional and supportive communications with the Multidisciplinary team.

Support change management issues/projects for the service and lead as required.

Support and promote a welcoming, caring and supportive environment is provided for staff, patients and their family/visitors/carers, working according to the Trust values.

Uphold quality initiatives that improve customer care and enhance the interface between cancer services, staff, patients and visitors and other wards and departments within the Trust.

Person Specification

Knowledge & Qualifications


  • Registered Nurse Part 1, 2 or relevant section of the register.
  • Teaching course
  • Relevant cancer specialist clinical course
  • Educated to degree level or currently completing degree


  • Recognised Leadership course
  • Advanced communications course



  • Substantial relevant clinical and managerial experience
  • Proven track record of leadership


  • Demonstrable previous experience in Bed Management or equivalent experience

Communication & Customer Care


  • Able to communicate sensitive and complex information in an appropriate manner
  • Communicates with patients and carers in an empathetic manner

Quality and service improvement


  • Ability to lead on service improvement projects
  • Able to demonstrate understanding of own importance and role in Clinical Governance and risk management
  • Evidence of involvement with audit and quality in clinical care

Information processing (IT Skills)


  • Experience using spreadsheets, access, word and internet packages

Employer details

Employer name

University College London Hospitals NHS Foundation Trust


Elizabeth Garrett Anderson Wing, University College Hospital

25 Grafton Way



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