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Administration Professional Lead and Coordinator

Southern Health NHS Foundation Trust
£28,407 to £34,581 a year
Closing date
18 Jul 2024

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Other Health Profession
Band 5
Contract Type
Full Time
We are seeking to recruit to an enthusiastic and highly motivated individual with extensive administration or secretarial experienced to join Hampshire CAMHS as Administration Professional Lead and Co-Ordinator Band 5.

This is an exciting opportunity for the successful candidate to lead on specific project co-ordination across the service ensure efficient and effective management of the administration processes and systems providing leadership and support to administration and clerical staff Supporting the General Managers to deliver our service vision and Trust objectives Support development and change initiatives to achieve continuous service delivery in collaboration with the clinical and management teams procurement and finance and providing senior administration support for community and specialist CAMHS teams.

Whilst expected to work independently and with autonomy, the post holder will benefit from support provided by the Head of Service and General Managers for Community CAMHS and CAMHS Acute and Specialist Services.

Main duties of the job

Manage and lead the administrative and clerical staff.

Provide supervision and appraisals and oversee mandatory training, ensuring compliance with Trust targets

Identify any training needs and assist with implementing and delivering training as required.

Monitor performance and sickness absence and take appropriate action when necessary.

Work cohesively and collaboratively to ensure that the service is managed efficiently and effectively for the benefit of service users and staff.

Work with the General Managers and clinical teams to support service improvement initiatives which help streamline processes to improve the quality of care and service provision, taking the lead for various projects as required.

Represent the administration team within staff meetings and meetings with other services, teams and departments as appropriate.

Assist staff with resolution of payroll queries

Contribute towards the recruitment and retention of administration and clerical staff within service

Work without direct supervision, liaising and communicating with various disciplines as appropriate.

About us

Southern Health is one of the largest NHS Foundation Trusts in the UK, specialising in mental health and learning disabilities, as well as offering physical health community-based services.

With a workforce of more than 7000 and a footprint that spans more than 200 sites across Hampshire, we're wholeheartedly committed to providing the best possible healthcare, reaching a range of diverse communities, whilst placing patients and staff at the forefront of all our endeavours.

We are currently working closely with other NHS Trusts to integrate all our collective community, mental health, and learning disability services. Our new organisation, to be known as Hampshire and Isle of Wight NHS Foundation Trust, is set to launch in July 2024.

The transformation will happen in staggered stages Hampshire CAMHS, part of Sussex Partnership NHS Foundation Trust joined Southern Health in February 2024, with Isle of Wight NHS Trust mental health and community services transitioning in early May 2024. The final combination of Southern Health and Solent Trusts is anticipated to occur in July 2024, when the new organisation will be formed.

Our new Trust will continue to cater to the unique needs of different communities, making healthcare across the county more accessible, as well as offering staff more opportunities for career development, training and partnership working.

Join us as we embark on this exciting journey to shape the future of healthcare in Hampshire.

Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Person Specification



  • NVQ 3 in Business & Administration or evidence of equivalent practical experience
  • RSA 3 or equivalent experience and evidence of further practical experience
  • Good standard of secondary education GCSE at Grade C or above


  • European Computer Driving License Certificate



  • Extensive experience of a range of secretarial procedures
  • Extensive experience of working as an administrator or secretary
  • Experience of office and resource management
  • Experience of supervising others
  • Experience of producing documents to a high standard of presentation with good accuracy
  • Experience of maintaining office systems
  • Experience of working as part of a team


  • Audio typing
  • Experience of maintaining detailed database and spreadsheet information
  • Experience of working within the NHS
  • Knowledge of medical, psychological and/or mental health terminology
  • Lived experience of mental health issues

Additional Criteria


  • Communication/Relationship skills
  • Ability to deal sensitively with staff and professionals in person, by email and on the telephone.
  • Excellent communication and interpersonal skills, and ability to create and maintain effective working relationships
  • Analytical & Judgement skills
  • Awareness of the importance of confidentiality and ability to work within appropriate boundaries.
  • Ability to use good judgement skills when dealing with enquiries and problems.
  • Planning & Organisational skills
  • Ability to be able to plan workload, manage diaries, organise appointments, planning workload associated with key meeting dates.
  • Planning, organising, and facilitating meetings and minute taking.
  • Ability to work on own initiative and prioritise own workload.
  • Ability to work to tight deadlines and deal with conflicting demands.
  • IT Skills
  • Ability to learn and utilise new IT systems
  • Ability to use initiative and make decisions
  • Ability to work under pressure and take responsibility,
  • Flexible approach and willing to work as part of a team and assist colleagues.
  • Approach/Values
  • Demonstrate support for the values and beliefs of the Care Group and those of the Trust.
  • Demonstrate an understanding of the practices of Human Rights in the delivery of this role.
  • Commitment to providing a quality service within a team.
  • Ability to travel across sites.
  • Punctual and flexible across hours of work when required.

Employer details

Employer name

Southern Health NHS Foundation Trust


Advertiser House

24-32 London Street



SP10 2PE

Any attachments will be accessible after you click to apply.


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