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Clinical Supervisor Rapid Response

Somerset NHS Foundation Trust
South Petherton
£35,392 to £42,618 a year
Closing date
17 Jul 2024

View more

Other Health Profession
Band 6
Contract Type
Full Time
Are you a compassionate Health care profession RN or paramedic seeking a new opportunity? We have a Clinical Supervisor position available within the team, based at South Petherton Community Hospital. Whichever base you choose the team cross-cover the whole area.

Our service covers the urban and rural areas of Somerset. These positions are dayshifts and are usually 8am-6pm or 1pm-11pm. You will work some weekends according to roster, which include additional unsocial hours enhanced payments. There are no night shifts. We offer flexible working solutions where possible to ensure a work-life balance and part-time hours will be considered.You'll need to be a car driver with your own vehicle to visit patients. We offer a generous mileage allowance to cover the use of your car for NHS business, which includes both mileage and depreciation.

If you're a qualified RN or Paramedic looking for a rewarding challenge to advance your career, join our friendly, and highly skilled team of nurses, pharmacy technicians, therapists and support staff.

Main duties of the job

As a Clinical Supervisor, you'll provide care to patients in their homes, managing a range of complex health issues and collaborating with various other disciplines.You'll also work closely with the Hospital @ Home team, focused on preventing acute admission.You'll need to make autonomous clinical decisions and create holistic care plans, with the support of your colleagues and Team Leaders. Comprehensive training and guidance will be provided by dedicated Clinical Lead nurses and therapists

About us

As an organisation, the NHS offers a wide range of benefits including flexible working, fantastic pension contributions, market leading annual leave allowance, career progression and regular conversations, not to mention our Blue Light Card and NHS exclusive discounts.The benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone's throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London.There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable. You will to experience the best of both in Somerset, the countryside and the cosmopolitan -- there is truly something for everyone!

Job description

Job responsibilities

The post holder will either be a Registered Nurse or Paramedic, with a broad general experience as a qualified professional. The successful candidate will act as an autonomous practitioner, within their boundaries of clinical practice with the freedom to make clinical decisions based wholly on their experience, knowledge, and analytical skills.

They will require excellent communication skills and can work in a multidisciplinary environment under pressure. As a Clinical Supervisor, you will oversee each shift, providing shift management and clinical support to a team of Nurses, Therapists, Senior Healthcare Support Workers, Assistant Practitioners, Paramedics and along with the Therapists, will have team responsibility for the caseload management of the patients.

A key part of the role will be to liaise closely with other agencies and discharge or transfer the patient to other community services to maintain patient flow and prevent avoidable hospital admissions. The service responds to patients through Primary care, Ambulance service, A& E and other healthcare professionals. Rapid Response is part of the Urgent Community Response Agenda which means the team responds to referrals with a 2 hour response, this is part of the new Urgent Community Response agenda.

The service provides support across Somerset targeting key areas with high numbers of hospital admissions, and we have bases in Taunton, Bridgwater, South Petherton, and Mendip. You will be expected to work in an agile way, working across all areas, responding to assess patients as needed and support the junior staff as required.

Rapid Response Service. Rapid Response is a service which aims to meet patients urgent care needs at home by providing urgent clinical, therapy or support interventions to keep a patient in their place of residence, which is key in improving patient outcomes, preventing avoidable hospital admissions and delivering NHS strategic priorities.

The service is part of the new Urgent Community Response agenda and will respond within two hours of a referral to meet the UCR national guidelines. Part of the UCR agenda is to respond to non-injured patients who have fallen within two hours of referral. In line with national rollout of the two-hour standard, the UCR service is provided 8am to 8pm, seven days a week across Somerset. The Rapid Response service is provided between 8am to 11pm. The UCR service requires the submission of data returns to the Community Services Data Set to demonstrate the achievement of the two-hour standard.

The team is made up of Admin, Healthcare Support Workers, Student Nurses/Occupational Therapists, Physio Therapists, Trainee Nursing Associates, Assistant Practitioners, Trainee Assistant Practitioners, Rehab Assistants, Paramedics, Registered Nurses, Occupational Therapists and Physiotherapists. Rapid Response has greater connections with the multidisciplinary networks such as Hospital at Home (ACPs), GPs, Health Coaches, Voluntary Sector, Social Care, Mental Health teams, Acute Colleagues, Community Nursing and Rehab Teams, Palliative care colleagues, Care agencies, ACPs, 111 OOHs and SWAST.

Key responsibilities: The Band 6 Clinical Supervisor will have the following responsibilities: Will be responsible for the effective management of the clinical workload/caseload ensuring care is prioritised appropriately. Will be responsible for the quality of patient assessment and care planning. Will be responsible for the day to day management of the team as appropriate for the clinical area. Will be required to assist in leadership and development of staff in the team and to act as a positive role model for more junior members of staff. You will be responsible for holding team meetings. Will be responsible for the implementation of service development and transformation. Will ensure that all staff in the team act in accordance with Trust HR and other relevant policies, along with the appropriate professional code of conduct. Will be required to deputise for the line manager in their absence (Band 7). Will be required to cover the coordination centre. Will be required to support medication supervision of junior staff. Will be required to oversee safer staffing levels and decide when bank is required.

Key relationships: Patients, relatives, carers, enablers, and the public, Community services, Managers, Professional leads and, Operational Management, Team colleagues, Social services and voluntary sectors, Medical colleagues, SWAST or 111.

Person Specification



  • Outstanding care, Listening and leading, Working together.
  • Evidence of Qualifications required.
  • Appropriately registered with the Professional body as per post requirements.
  • Relevant degree or equivalent qualification.
  • Evidence of continuing professional development and to have undertaken post registration training.
  • Leadership or management programme or prepared to undertake a course.
  • Substantial experience in the required setting.
  • Demonstrate clinical and managerial leadership ability.
  • Knowledge of current national policies affecting the NHS.
  • Knowledge of relevant NHS legislation.
  • Knowledge of audit and research skills.
  • Understanding of Clinical Governance.
  • Basic computer literacy including word processing and email.
  • Knowledge of physical health needs or know where to access appropriate advice.
  • Knowledge of mental health needs or know where to access appropriate advice.
  • Experience of working in multiagency services.
  • Experience of community experience more than1 year.
  • Analytical skills to deal with interpreting complex clinical information.
  • Ability to undertake the higher level clinical skills required for the specialist area.
  • Ability to communicate in a professional way with people at all levels of understanding either face to face, on the telephone, email or written communication by dealing with incident reports or writing statements.
  • Compassionate, with the ability to communicate effectively with patients, carers and relatives remaining sensitive and empathetic.
  • Professional and patient focussed approach, acting as a role model to colleagues and junior staff members.
  • Ability to manage own time and time of others.
  • Ability to recognise and manage challenging situations in a calm and professional manner.
  • Ability to assess clinical situations and act appropriately.
  • Able to take instruction and direction and work effectively as part of a team.
  • Ability to record and retrieve information on charts or paper and electronic patient records.
  • Able to undertake the higher level clinical skills required for the area of practice.
  • Evidence of a good standard of Literacy and English language skills.
  • Compassionate, Open minded, treats colleagues, patients, carers and relatives with dignity and respect.
  • Recognising in yourself and others the impact that frequent exposure to distressing circumstances has on care and compassion and being able to respond professionally.
  • Flexible and adaptable to meet the needs of the patients.
  • Act in a ways that support equality and diversity.
  • Ability to motivate self and others.
  • Ability to work on own initiative as required and within agreed policies and procedures.
  • Must be a car driver with a valid driving licence or have access to transport with appropriate business insurance in order to travel throughout the Trust as appropriate for role.
  • OTHER.
  • Willingness to use technology to improve standards of care and support to our patients.


  • Non-Medical Prescriber or willingness to work towards
  • Coaching and/or mentorship training
  • PACR trained or willingness to work towards



  • more than 1 year as a band 6
  • substantial community experience


  • refer to job specification

Employer details

Employer name

Somerset NHS Foundation Trust


South Petherton Hospital

Bernard Way

South Petherton


TA13 5EF

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