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Outpatients Administration Leader

University Hospitals Dorset NHS Foundation Trust
£28,407 to £34,581 a year pa/pro rata
Closing date
18 Jul 2024

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Other Health Profession
Band 5
Part Time
The Outpatients Department is an exciting place to work in and for many patient's the 'window of the hospital'. We look after approximately 200,000 patients per annum and aim to provide an excellent and caring service at all times. It is a friendly environment with the administrators providing clerical support to our clinical colleagues. The department operates between the hours of 07.30 and 18.00 and staff work on a rotational shift basis.

This will be a varied role in providing support to the Operational and Assistant Operational Manager when needed and working closely with all the admin and clinical staff to ensure the smooth running of the department.

Base Location: Christchurch Hospital

Interview Date: TBC

Main duties of the job

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

About us

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued team mates and colleagues.

UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.

In some cases this means that a services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have at interview.

Job description

Job responsibilities

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

Person Specification



  • Relevant degree level qualification or equivalent level of experience
  • Relevant formal NHS leadership courses or equivalent experience



  • Ability to communicate business sensitive information, providing receiving and collating complex information, relevant to managerial and administrative skills.
  • Ability to prioritise, deal with conflicting demands, pressures and tight deadlines
  • Demonstrate good leadership skills and able to lead by example
  • Excellent communication skills both verbal and written

Technical Skills/ Knowledge


  • Understanding of the Trust's vision, values and strategic objectives
  • Good knowledge of managerial best practice
  • Strong attention to detail and accuracy
  • Able to communicate effectively and professionally with patients staff and colleagues at all times
  • Knowledge of managerial and administrative procedures and practices
  • Intermediate working knowledge of Microsoft packages including Word/Excel/Outlook/PowerPoint

Employer details

Employer name

University Hospitals Dorset NHS Foundation Trust


Christchurch Hospital


BH23 2JX

Any attachments will be accessible after you click to apply.


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