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Technical Services Lead - Dispensary Services

Employer
Liverpool University Hospitals NHS Foundation Trust
Location
Liverpool
Salary
£43,742 to £50,056 per annum
Closing date
31 Jul 2024

View more

Profession
Other Health Profession
Grade
Band 7
Contract Type
Permanent
Hours
Full Time
Join the dynamic and supportive team at Liverpool University Hospitals NHS Foundation Trust pharmacy department. Our forward thinking collaborative environment makes us the top destination for pharmacy technicians across the Northwest. We are looking for two exceptional pharmacy technicians to lead our dispensary services at our two acute sites:

Aintree University Hospital and Royal Liverpool Hospital

We seek an experienced and motivated Pharmacy Technician Manager to lead and manage our pharmacy dispensary team in a fast-paced hospital environment. The successful candidate will have a proven track record of excellence in pharmacy operations, a commitment to innovation, and the ability to inspire and manage a dedicated team of professionals

Working as part of our Technical Leadership Team across all our sites, the successful candidates must have strong interpersonal skills, the ability to lead, collaborate and inspire our technician teams.

The successful candidates will be expected to lead, develop, deliver, monitor and evaluate all aspects of pharmacy dispensary technical services

Main duties of the job

  • Lead, manage, and mentor a team of pharmacy technicians and assistants, promoting professional development and high performance.
  • Oversee daily operations of the pharmacy dispensary services, ensuring efficient and accurate medicine pathways.
  • Implement and monitor innovative practices to enhance workflow, patient safety, and service quality.
  • Maintain compliance with all regulatory standards, hospital policies, and best practices.
  • Coordinate with pharmacy staff and other healthcare professionals to optimise medicine management.


About us

Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.

Liverpool University Hospitals is dedicated to providing exceptional patient care and fostering innovation in healthcare,

The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.

It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.

To hear more about our achievements click herehttps://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf

Follow us on Social Media:

Facebook - Liverpool University Hospitals Careers

Instagram - @LUHFTcareers

Twitter - @LUHFTcareers

Job description

Job responsibilities

Job Responsibilities
  • Leadership of the pharmacy dispensing service within site including business and strategic planning and the development and continuous improvement of patient care processes.
  • Provide a visible, accessible and authoritative presence across the dispensary service in order that staff, patients and their families can have confidence and seek advice and support.
  • Work collaboratively with other Technical Services Leads to remove variation and support joined up working.
  • Responsible for the strategic direction of the dispensing service and for delivery of a dispensing service that meets the needs of the Trust.
  • Responsible for ensuring that systems are in place to control the dispensing and distribution of medicines safely, effectively, efficiently and in compliance with all relevant legislation, the Trust Medicines Management Policy and other relevant policies.
  • Responsible for stock control of medicines in the dispensary ensuring systems are in place to manage the storage and distribution of medicines safely, effectively, efficiently and in compliance with all relevant legislation, the Trust Medicines Management Policy and Trust standards of corporate governance.
  • Lead, develop, deliver and evaluate the dispensing service provided by LUHFT to other organisations under SLAs.
  • Ensure the pharmacy department is adequately staffed 7 days a week with technical staff at all times by overseeing rotas and workload allocation, leading on recruitment and selection of locums, reviewing shift patterns and forward planning services for staff within the teams. Manage service provision at weekends, evenings and bank holidays for dispensary staff.
  • Responsible for the performance and personal development of dispensary staff by way of check ins, appraisals, service improvement objectives and personal development plans.
  • Lead on ensuring all HR policies and procedures are adhered to for all dispensary staff including attendance capability and disciplinary policy.
  • Responsible for ensuring robust business continuity plans are in place for the pharmacy dispensing service.
  • Ensure the GPHC pharmacy standards are met and the dispensary and satellites will meet inspection criteria.

Person Specification

Qualifications

NVQ LEVEL 3 in Pharmaceutical Sciences

Accredited accuracy checker

Management/ leadership training or experience

Experience

Essential

Management of a team of technicians

Significant experience in hospital Pharmacy Services

Previous experience in a team leader role

Experience of setting and maintaining high standards

Person Specification

Experience

Essential

  • Management of a large team of technicians (10 or more staff)
  • Experience of setting and maintaining high standards of clinical services and for technician development
  • Significant experience in hospital Pharmacy Services
  • Previous experience in a team leader role
  • Project delivery and change management
  • Experience in staff management, e.g.: attendance management, appraisals, flexible working requests, disciplinary, capability, etc


Desirable

  • Lead on completing the full audit cycle


Skills

Essential

  • Able to provide evidence of influencing skills
  • Excellent written communication skills and proven writing skills in production of reports, letters, policies and procedures


Desirable

  • Good computing (email, databases, word processing, spreadsheets and presentation software)
  • Excellent interpersonal and customer service skills and ability to negotiate and deal with complaints


Qualifications

Essential

  • NVQ LEVEL 3 in Pharmaceutical Sciences / BTEC in Pharmaceutical Sciences or Equivalent
  • Registration with the General Pharmaceutical Council
  • Accredited accuracy checker
  • Management/ leadership training


Desirable

  • National Vocational Qualifications (NVQ) assessor
  • Management leadership qualification


Other

Essential

  • Enthusiasm for the position


Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Liverpool University Hospital Aintree

Liverpool

L9 7AL

Any attachments will be accessible after you click to apply.

287-DSS-341-24

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