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Director of Quality and Safety

The Newcastle upon Tyne Hospitals NHS Foundation Trust
317 Trustwide
Depending on experience per annum
Closing date
16 Jul 2024

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Other Health Profession
Contract Type
Full Time
Competitive Salary - Very Senior Manager (VSM)

Permanent Full time

The Trust is seeking an experienced, driven, strategic leader to the role of Director of Quality and Safety. This is an exciting and pivotal leadership role in the Trust, supporting the Executive Director of Nursing and Medical Directors in providing strong clinical and quality governance leadership, ensuring the Trust provides high-quality services, is fully compliant with all regulatory requirements and that quality and safety is the golden thread through Trust wide decision making.

Working with key stakeholders across the Trust, you will be responsible for a number of key organisational workstreams. This includes providing assurance relating to compliance with care quality standards in order that services are supported to improve and can consistently deliver safe and effective care. You will also be responsible for the development and delivery of the Trust's quality priorities and quality account. This requires you to support and lead innovative and forward-thinking transformation strategies whilst balancing robust clinical governance systems and processes across the Trust. A key aspect to this role is to continue to lead and further embed the Patient Safety Incident Response Framework, fostering a culture of learning and quality improvement.

Main duties of the job

You will also line manage the corporate teams overseeing Quality and Safety, including Health and Safety and Legal Services.

You will support key committees such as the Trust's Quality Committee while taking active involvement in other key intermixed committees such as Audit, Risk and Assurance. From this you will be negotiating and communicating complex information that leads to agreement, implementation and delivery of key quality and safety initiatives. A major factor in this delivery will be utilisation of strong interpersonal, engagement and negotiating skills ensuring strong, transparent, and mutually beneficial stakeholder relationships, internally and externally.

This is an excellent opportunity for a dynamic individual to make a difference to the quality and safety of clinical services at a pivotal time in the Trust's improvement journey.

About us

Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with around 16,000 staff and an annual income of �1 billion.

We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.

We're also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.

Our staff oversee around 2 million patients 'contacts' each year, delivering high standards of healthcare.

Please see attached information on what Staff Benefits we have to offer at our Trust.

We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people's race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.

Job description

Job responsibilities

Candidates who are shortlisted for interview will be contacted by e-mail, and will be required to complete psychometric tools in advance of the assessment process. You should check your SPAM folders as well as your inbox.

This post is subject to the rehabilitation of the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Services (formerly known as the Criminal Records Bureau) to check for any previous criminal convictions. Due to the seniority of post, appropriate checks relevant to the Fit and Proper Persons Requirement will also be undertaken.

For further information on the role, please contact Ian Joy, Executive Director of Nursing via email or telephone: 0191 213 1512


Closing Date for applications: Monday 15 July 2024

Interview Date: Monday 29 July 2024

Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay.

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

Person Specification

Qualifications / Professional Registration


  • Master's level degree or equivalent portfolio of experience gained within relevant field.
  • Professional registration with NMC/HCPC


  • Management qualification

Experience and knowledge


  • Senior manager with significant experience
  • Significant experience and skills in managing quality, clinical governance and Health and Safety in a complex healthcare organisation.
  • Proven ability to motivate and develop staff to improve performance


  • Knowledge and full understanding of NHS risk management standards and delivery of NHSLA.
  • Experience in producing the trust strategic plan, annual plan and/or quality account.

Skills and abilities


  • High level of interpersonal and communication skills.
  • Strong ability to analyse situations and recommend strategic course of actions to achieve objectives effectively.
  • Proficient IT skills.

Personal attributes


  • Ability to easily integrate into complex organisation and to be always presentable and professional.
  • Ability to motivate multi-skilled and complex teams to achieve maximum efficiency.
  • Experience in successfully managing complex organisational change
  • Demonstrate honesty and integrity.
  • Active and positive team player.
  • Ability to respond quickly and confidentially on unfamiliar topics.
  • Aligned to Trust core values and behaviours.

Aligned to the NHS Leadership Competency Framework:


  • Driving high quality and sustainable outcomes.
  • Setting strategy and delivering long- term transformation.
  • Promoting equality and inclusion, and reducing health and workforce inequalities.
  • Providing robust governance and assurance.
  • Creating a compassionate, just and positive culture.
  • Building a trusted relationship with partners and communities..

Other requirements


  • Flexibility of working hours to meet the needs of the service.
  • Participation in Director on call rota.
  • Able to travel across sites-reasonable adjustments will be made to facilitate this if required.

Employer details

Employer name

The Newcastle upon Tyne Hospitals NHS Foundation Trust



317 Trustwide


Any attachments will be accessible after you click to apply.


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