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Cancer Improvement Manager

University College London Hospitals NHS Foundation Trust
£58,698 to £65,095 Per annum inclusive of HCAS
Closing date
17 Jul 2024

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Other Health Profession
Band 8A
Full Time
North Central London Cancer Alliance (NCLCA) is looking for a Cancer Improvement Manager to join our growing team in improving cancer outcomes for the population of North Central London. The post holder will be embedded at the Royal Free London Hospital working alongside their Cancer Performance Teams.

As the Cancer Improvement Manager, you will be responsible for identifying and leading on improvement projects across cancer services at Royal Free London Hospital to improve performance, patient outcomes and patient experience.

NCLCA is a collaboration of NHS and other bodies, hosted by University College London Hospitals NHS Foundation Trust. We work to promote early diagnosis, optimise pathways, reduce variation, provide personalised support for patients, and build service resilience. Patients and carers are at the heart of what we do.

This is an exciting time to join the Alliance, as we seek to drive forward an ambitious strategy, in collaboration with the NCL Integrated Care System. We work in partnership with multiple NHS providers across primary and secondary care and with local authorities in North Central London.

Main duties of the job

The post holder will work in collaboration with the Operational Delivery Lead in the Alliance Team, and with clinical and managerial colleagues at Royal Free London Hospital. They will provide an interface between the acute provider where the post holder is embedded and the Cancer Alliance, and act as a key expert and contact for clinical and operational teams in relation to joint initiatives.

The main duties of the Cancer Improvement Manager are:

o Clinical engagement - To establish effective working relationships with, among others, consultants and clinical nurse specialists, and to promote collaboration across professional and departmental boundaries,o Change management - To facilitate the development of improved patient pathways, through the application of best practice and service improvement methods,o Project management and delivery - To develop and implement projects with clinical and operational teams,o Communications - To actively engage, inform and influence key stakeholders.

Experience in operational management and knowledge of cancer pathways and performance is essential. Experience of using project management tools and principles and their application in a health setting is desired.

About us

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across eight sites:
  • University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
  • National Hospital for Neurology and Neurosurgery
  • Royal National ENT and Eastman Dental Hospitals
  • University College Hospital Grafton Way Building
  • Royal London Hospital for Integrated Medicine
  • University College Hospital Macmillan Cancer Centre
  • The Hospital for Tropical Diseases
  • University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.

Job description

Job responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

The purpose of embedded posts is to work with clinical and operational teams to deliver improvements to services, pathways, patient experience. Post-holders will be exposed to a mix of project management and operational challenges in the context of a well-resourced strategy for cancer across NCL. This post holder will work across Breast and Renal Services providing improvement support.

This post would be suitable for those seeking a secondment.

The North Central London Cancer Alliance (NCLCA) is a team of over 30 people with expert clinical support and guidance from a range of clinical leads.

We are a diverse, dynamic, cohesive and ambitious team, committed to upholding the UCLH values of kindness, teamwork, safety and improving.

We have received a significant uplift in our annual budget for the next two years, and are growing our team so as to respond to an expanded programme of work.

The NCLCA team is based in an office on Wimpole Street, central London. Hybrid working is the norm, with the expectation that all staff will come into the office at least once a week. This role will be based with an NCL acute provider, though may be required to work from any of the NCL ICS stakeholder offices at any time.

The post holder may need to spend some time at NCLCA offices but would spend the majority of there working week on site at Royal Free London Hospital.

Come and be a part of the best NHS trust in England to work for, according to our staff*

UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust

*In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the second year in a row.

UCLH top trust to work at in England for the second year running! University College London Hospitals NHS Foundation Trust.

Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.

Person Specification

Knowledge & Qualifications


  • Educated to a higher degree or significant equivalent experience
  • Knowledge and understanding of a range of issues in cancer care / services
  • Knowledge and understanding of cancer pathways and performance
  • Management qualification or significant equivalent experience


  • Project-management qualification or significant equivalent experience



  • Significant experience of working in the NHS in a junior management position.
  • Successful record of managing and implementing substantial service transformation and organisational change projects
  • Experience of managing a cancer PTL and/or cancer service
  • Significant experience of working with partners and stakeholders in delivering sensitive changes to services.
  • Experience of working closely with stakeholders to inform and implement initiatives.
  • A proven success in business planning and in the development and effective implementation of strategic plans
  • Experience of completing demand and capacity analysis


  • Experience of effective financial management
  • Experience of running projects/ programmes in a large, complex organisation or network/system

Skills & Abilities


  • Demonstrate a strong understanding of multidisciplinary issues and commitment to multidisciplinary working
  • Excellent communication skills, including negotiation, with the proven ability to liaise effectively within a multidisciplinary team based environment
  • Ability to meet deadlines and complete tasks within agreed time scales.
  • Service improvement and/or project management skills
  • Understanding of cancer waiting times guidance

Personal Qualities


  • Evidence of political awareness and sensitivity to the high profile of relevant organisations
  • Demonstrate a strong understanding of multidisciplinary issues and commitment to multidisciplinary working
  • Able to build relationships with clinicians and be at ease in a clinical environment
  • Clear evidence of leadership potential, and the ability to inspire and motivate a team including without executive authority

Other Requirements


  • Demonstrate a commitment to professional development of self and others
  • An ability to demonstrate in-depth knowledge of current thinking and policy affecting health and public sector.
  • Knowledge of equalities issues and strong commitment to the promotion of equality in employment.
  • Able to work flexibly and deal with inheriting and managing ambiguity
  • Commitment to team working and to the development, empowerment and engagement of staff
  • Resilient in dealing with a challenging environment and in the face of conflict.
  • Adaptable to change and constantly striving to improve and deliver high quality and safe services

Employer details

Employer name

University College London Hospitals NHS Foundation Trust


University College Hospital at Westmoreland Street

16-18 Westmoreland Street



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